96% sales valuation accuracy
97% sales fee satisfaction
Alex Neil are Estate Agents in Canary Wharf, Docklands, East and South East London, Chislehurst, Bromley, Kent, and Essex. We have over 35 years history of selling and letting property, we deliver our full range of services throughout these areas.South of the River Thames we focus our coverage on Tower ...
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Alex Neil are Estate Agents in Canary Wharf, Docklands, East and South East London, Chislehurst, Bromley, Kent, and Essex. We have over 35 years history of selling and letting property, we deliver our full range of services throughout these areas.
South of the River Thames we focus our coverage on Tower Bridge, Shad Thames, and Bermondsey, through Surrey Docks, Canada Water, Rotherhithe and east through Greenwich, Blackheath, Lewisham, and Eltham through to Chislehurst and Bromley in Kent.
Our offices located to the north of the river cover Bow, Bethnal Green, Canning Town, Hackney, Wapping, Limehouse, Poplar, Canary Wharf, through Docklands, the Isle of Dogs to Royal Docks and Essex.
Established in 1984, Alex Neil have been moving people and property for over 35 years, we are synonymous to the London property market. We have hosted successful property exhibitions at Docklands Excel and cultivated international collaborations across Europe, the Middle East, Asia, India, USA, and Australia attracting many unique overseas investors and potential homeowners.
We are long-standing members of The Property Ombudsman Scheme for Estate Agents, so you can rest assured you are dealing with a responsible, professional, and regulated agency with an excellent reputation. We consistently deliver first class sales and lettings services to clients across all price ranges which is a cornerstone of our success and enviable reputation.
Our service standards have been recognised by our customers, we are highly rated on Google and Trustpilot. We were established in 1984 and have received multiple prestigious awards from allAgents and the British Property Awards including "Best Estate Agent in London".
Whether you are looking to sell, buy or let a property we continue to be the estate agent of choice for people with property requirements in Canary Wharf, Docklands, East and South East London, Chislehurst, Bromley, Kent, and Essex.
Alex Neil Estate Agents has evolved to become the progressive estate agent that we are today, and our historic track record is excellent.
South of the River Thames we focus our coverage on Tower Bridge, Shad Thames, and Bermondsey, through Surrey Docks, Canada Water, Rotherhithe and east through Greenwich, Blackheath, Lewisham, and Eltham through to Chislehurst and Bromley in Kent.
Our offices located to the north of the river cover Bow, Bethnal Green, Canning Town, Hackney, Wapping, Limehouse, Poplar, Canary Wharf, through Docklands, the Isle of Dogs to Royal Docks and Essex.
Established in 1984, Alex Neil have been moving people and property for over 35 years, we are synonymous to the London property market. We have hosted successful property exhibitions at Docklands Excel and cultivated international collaborations across Europe, the Middle East, Asia, India, USA, and Australia attracting many unique overseas investors and potential homeowners.
We are long-standing members of The Property Ombudsman Scheme for Estate Agents, so you can rest assured you are dealing with a responsible, professional, and regulated agency with an excellent reputation. We consistently deliver first class sales and lettings services to clients across all price ranges which is a cornerstone of our success and enviable reputation.
Our service standards have been recognised by our customers, we are highly rated on Google and Trustpilot. We were established in 1984 and have received multiple prestigious awards from allAgents and the British Property Awards including "Best Estate Agent in London".
Whether you are looking to sell, buy or let a property we continue to be the estate agent of choice for people with property requirements in Canary Wharf, Docklands, East and South East London, Chislehurst, Bromley, Kent, and Essex.
Alex Neil Estate Agents has evolved to become the progressive estate agent that we are today, and our historic track record is excellent.
Latest Reviews
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20th Jan 2024
reviewed by 'Natasha'
19th Oct 2023
reviewed by 'Prakash'
28th Sep 2023
reviewed by 'Dr'
12th Sep 2023
reviewed by 'Michele'
29th Dec 2022
reviewed by 'Gian'
23rd Dec 2022
reviewed by 'soykan suicmez'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 96% | 97% | £32,900 | £4,750,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 351 | 13 | 1322 | 55 | 475 | 11 | 669 | 9 | 68 | 17 |
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
Latest Properties
for Sale 140
Oct 27,2021
Oct 27,2021
1
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this helpful
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5 stars
Alex Neil let my property within a few days of being on the market and above asking price! I was so pleased with the service provided and so glad my property wasn't left vacant. I would especially like to thank Calli and Augusta for ...
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Oct 27, 2021
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Dear Martin,
Thank you for your comments, we were very pleased to read about your experience of dealing with our team.
We are proud to receive such positive feedback and we look forward to assisting you with any future moves.
Best regards,
Alex Neil Estate Agents ...
Oct 27,2021
Oct 27,2021
1
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Augusta has been helpful and proactive throughout. Always answering to our concerns and on hand to chase solicitors, she's the one who's made the process less stressful....
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Oct 28, 2021
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Dear Arif.
Thank you for taking time out to review your experience of dealing with us. We were very pleased to read your comments and look forward to dealing with you again in the future.
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Alex Neil Estate Agents ...
Oct 26,2021
Oct 26,2021
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Calli was so helpful through out the process of finding a property to rent and then found us something which matched out requirements perfectly! Thank you for all your help!...
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Oct 27, 2021
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Dear Lesley,
We appreciate you taking the time to leave this feedback of your experience of dealing with us.
It is always pleasing to hear from satisfied customers and we hope to be of service again in the future.
Best regards,
Alex Neil Estate Agents ...
Oct 26,2021
Oct 26,2021
1
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Many thanks for buying my property through Alex Neil. After a long search, Augusta has been amazing in finding me the perfect home, secured me the offer and helped me throughout the process....
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Oct 27, 2021
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Thank you for your comments, it's always pleasing to read positive feedback about our team!
We hope to be able to assist you with any future moves.
Best regards,
Alex Neil Estate Agents ...
Oct 26,2021
Oct 26,2021
1
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Best customer service ever!! Recently rented a flat through Alex Neil, Augusta and Calli have been really helpful!!Highly recomended!! Made sure everything gone through really quick!!...
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Oct 27, 2021
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Dear Bogdan,
Thank you for taking time out to review your experiences of dealing with our office team.
It was pleasing to read your comments and we look forward to assisting you again in the future.
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Alex Neil Estate Agents ...
Oct 26,2021
Oct 26,2021
1
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Maciej was very helpful throughout the whole process and he was always very attentive to our needs and making sure thing were moving at the right pace....
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Oct 26, 2021
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Dear Jordi,
We appreciate you taking the time to leave this feedback, we value your comments and enjoyed hearing about your positive experience.
It's fantastic to hear from satisfied customers and we hope that you'll return and use our services again in the future.
Best regards,
Alex Neil Estate Agents ...
Oct 26,2021
Oct 26,2021
1
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Augusta is a star. She helped me secure and buy a dream property in the area I have been looking for a property for a long time. She was amazing during the entire process, from the initial viewing, through negotiations process to discussing the completion ...
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Oct 27, 2021
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Dear Adam,
Thank you for your comments, we were very pleased to read about your experience of dealing with our team.
We are proud to receive such positive feedback and we look forward to assisting you with any future moves.
Best regards,
Alex Neil Estate Agents ...
Oct 26,2021
Oct 26,2021
1
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Big thanks to Maciej Skalski for all his assistance in securing us this rental property. He was very professional and friendly, a great combination. Thank you Maciej....
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Oct 27, 2021
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Dear Nicholas,
We appreciate you taking the time to leave this feedback, we value your comments and enjoyed hearing about your positive experience.
It's fantastic to hear from satisfied customers and we hope that you'll return and use our services again in the future.
Best regards,
Alex Neil Estate Agents ...
Oct 24,2021
Oct 24,2021
1
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Purchased our first home with Alex Neil and the help of Kirstin at the Surrey Quays branch. Can’t recommend highly enough friendly and professional service Thank you!...
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Oct 25, 2021
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Dear Robert.
We appreciate you taking the time to leave this feedback of your experience of dealing with us.
It is always pleasing to hear from satisfied customers and we hope to be of service again in the future.
Best regards,
Alex Neil Estate Agents ...
Oct 23,2021
Oct 23,2021
1
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First time using Alex Neil and will only use them in future for south east london. Kirsten in particular was fantastic. Very happy new home owner!!...
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Oct 25, 2021
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Dear Susan.
Thank you for your comments, it's always pleasing to read positive feedback about our team!
We hope to be able to assist you with any future moves.
Best regards,
Alex Neil Estate Agents ...
Oct 23,2021
Oct 23,2021
1
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Professional, thorough and helpful from start to finish. Pleasure to have Kirstin as my agent, and Alex Neil have been fantastic throughout the buying process....
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Oct 25, 2021
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Dear Gordon.
Thank you for taking time out to review your experience of dealing with us. We were very pleased to read your comments and look forward to dealing with you again in the future.
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Alex Neil Estate Agents ...
Oct 22,2021
Oct 22,2021
1
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Great experience. Particullarly Lucia who was great help in organizing the checkout process and keeping us informed. The whole experience from the viewing to the checking and the checkout was great....
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Oct 25, 2021
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Dear vishwas.
Thank you for taking time out to review your experience of dealing with us. We were very pleased to read your comments and look forward to dealing with you again in the future.
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Alex Neil Estate Agents ...
Oct 21,2021
Oct 21,2021
1
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The selling process is not easy and can be very stressful, Georgia from the get go from the initial valuation was transparent, honest and kind, pointed me in the right direction and gave me a fantastic marketing strategy compared to other agencies. Augusta then was ...
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Oct 21, 2021
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Dear Nicholas.
Thank you for taking time out to review your experience of dealing with us. We were very pleased to read your comments and look forward to dealing with you again in the future.
Best regards,
Alex Neil Estate Agents ...
Oct 21,2021
Oct 21,2021
1
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I have never received such great service! Calli and Augusta are so polite and informative. They made my first time purchase as smooth as it could be and helped me understand the whole process. Thank you!...
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Oct 21, 2021
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Dear Carla.
Thank you for taking time to leave this positive review about your experience of dealing with our team.
We were pleased to read your comments and look forward to assisting you again in the future.
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Alex Neil Estate Agents ...
Oct 21,2021
Oct 21,2021
1
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Refreshingly excellent customer service at the Surrey Quays branch, Kirstin was very helpful and personable definitely recommend using Alex Neil if looking to purchase in south east london....
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Oct 22, 2021
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Dear Hayley,
Thank you for your comments, we were very pleased to read about your experience of dealing with our team.
We are proud to receive such positive feedback and we look forward to assisting you with any future moves.
Best regards,
Alex Neil Estate Agents ...
Oct 21,2021
Oct 21,2021
1
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What can I say, great experience from beginning to end. Highly recommend. Will definitely use again in the future and have already passed on Kirstin’s contact details to friends and family...
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Oct 22, 2021
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Dear Trevor,
We appreciate you taking the time to leave this feedback, we value your comments and enjoyed hearing about your positive experience.
It's fantastic to hear from satisfied customers and we hope that you'll return and use our services again in the future.
Best regards,
Alex Neil Estate Agents ...
Oct 21,2021
Oct 21,2021
1
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Alex Neil is always proactive and provides excellent advice. I have 100% in this company and the people who I deal with....
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Oct 21, 2021
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Dear Alison.
Thank you for taking time to leave this positive review about your experience of dealing with our team.
We were pleased to read your comments and look forward to assisting you again in the future.
Best regards,
Alex Neil Estate Agents ...
Oct 21,2021
Oct 21,2021
1
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Really appreciate the help that Alex Neil gave me when finding me the perfect property for my needs. Special thanks to Augusta who was very quick and knew exactly what I was after. Thank you Calli for booking me second viewing for the property...
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Oct 21, 2021
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Dear Oana.
We appreciate you taking the time to leave this feedback, we value your comments and enjoyed hearing about your positive experience.
It's fantastic to hear from satisfied customers and we hope that you'll return and use our services again in the future.
Best regards,
Alex Neil Estate Agents ...
Oct 20,2021
Oct 20,2021
0
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Great experience finding our flat with Alex Neil and Kirstin. Found a property really quickly and had lots of help and guidance during the whole buying process!...
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Oct 21, 2021
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Dear Tom,
Thank you for taking time out to review your experience of dealing with us. We were very pleased to read your comments and look forward to dealing with you again in the future.
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Alex Neil Estate Agents ...
Oct 20,2021
Oct 20,2021
1
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Would definitely recommend for anyone looking to buy a property in south east london. Thanks again to Kirstin for her help and solid advice!...
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Oct 21, 2021
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Dear Samuel,
Thank you for spending time and detailing your recent experiences with us.
We were very happy to read your comments and hope to be able to assist you again in the future.
Best regards,
Alex Neil Estate Agents ...
Oct 20,2021
Oct 20,2021
1
people found
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Great customer service received by Sara & Kirstin!!
Dealt with requirements in a professional manner and I’m very pleased to have dealt with them.
Will definitely recommend Alex Neil to Alex Neil to anyone looking to a property....
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Oct 20, 2021
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Dear Mohammed,
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It was pleasing to read your comments and we look forward to assisting you again in the future.
Best regards,
Alex Neil Estate Agents ...
Oct 20,2021
Oct 20,2021
1
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Very good experience with Alex Neil, particularly Kirstin and Sara who were both excellent. Certainly recommend them for purchasing a property....
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Oct 20, 2021
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Dear Aarav,
Thank you for taking time to leave this review of your experience. We were pleased to read your comments and we look forward to assisting you again in the future.
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Alex Neil Estate Agents ...
Oct 20,2021
Oct 20,2021
1
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I've dealt with many agents over the years but the team at Surrey Quays at Alex Neil have been outstanding - Kirstin & Sara have gone above and beyond. Highly recommend...
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Oct 21, 2021
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Dear Jonathan.
Thank you for taking time out to review your experience of dealing with us. We were very pleased to read your comments and look forward to dealing with you again in the future.
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Alex Neil Estate Agents ...
Oct 20,2021
Oct 20,2021
1
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Alex Neil did a great job selling my property in the Cascades tower. Maciej and Hana where very prompt. managed to progress the sale very smoothly.
Highly recommended !...
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Oct 21, 2021
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Dear Georgia.
Thank you for spending time and detailing your recent experiences with us. We were very happy to read your comments and hope to be able to assist you again in the future.
Best regards,
Alex Neil Estate Agents ...
Oct 19,2021
Oct 19,2021
1
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We cannot Thank Katie enough, her expert knowledge of Chislehurst aswell as surrounding areas really re assured us that moving to the area was the move for us. Although moving can be stressful, Katie took the sting out of it all and filled us with ...
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Oct 20, 2021
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Dear Sarah,
Thank you for your comments, we were very pleased to read about your experience of dealing with our team.
We are proud to receive such positive feedback and we look forward to assisting you with any future moves.
Best regards,
Alex Neil Estate Agents ...
Oct 15,2021
Oct 15,2021
1
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It has been a pleasure working with Maciej to sell my flat. The whole process has been simple and stress free. He is prompt and quick in handling any queries. Very friendly and helpful. Never fails to pick up your call. Thank you so much ...
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Oct 15, 2021
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Dear Dessy,
We appreciate you taking the time to leave this feedback of your experience of dealing with us.
It is always pleasing to hear from satisfied customers and we hope to be of service again in the future.
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Alex Neil Estate Agents ...
Oct 11,2021
Oct 11,2021
1
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Maciej and Hana done a superB job. They managed to sell my property within 2 weeks ! I am extremely pleased i used this agent....
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Oct 11, 2021
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Dear Malik,
We appreciate you taking the time to leave this feedback, we value your comments and enjoyed hearing about your positive experience.
It's fantastic to hear from satisfied customers and we hope that you'll return and use our services again in the future.
Best regards,
Alex Neil Estate Agents ...
Oct 05,2021
Oct 05,2021
1
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I was very happy with Alex Neil throughout a fraught sale process. In particular I would single out Michelle Holford, who sweated blood on my behalf, and Hannah Rogers, who took over at the end of the sale period. Strongly recommended....
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Oct 06, 2021
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Dear Tim,
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We look forward to assisting any of your future moves.
Best regards,
Alex Neil Estate Agents ...
Sep 30,2021
Sep 30,2021
1
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I purchased a property through Alex Neil with the help of Sara. She listened to me and adapted her approach to work for me.
She made what can be a stressful time so much easier. Highly recommended!...
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Sep 30, 2021
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Dear Waleed,
We appreciate you taking the time to leave this feedback, we value your comments and enjoyed hearing about your positive experience.
It's fantastic to hear from satisfied customers and we hope that you'll return and use our services again in the future.
Best regards,
Alex Neil Estate Agents ...
Sep 29,2021
Sep 29,2021
1
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As first time buyers we were nervous and anxious about the buying process but Kirstin was able to answer all our concerns and made the whole purchase stress free and smooth from start to finish. Highly recommend...
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Sep 30, 2021
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Dear Laurie,
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It was pleasing to read about your interactions with our team.
We look forward to assisting any of your future moves.
Best regards,
Alex Neil Estate Agents ...
Vendor Fees
Overall Fees
2% (inc. VAT), On Completion (Fees are negotiable)Our fee structure is on a no-sale, no-fee basis. Sole Agency Fee - 2.0% + VAT (2.4% inc VAT), Joint Agency Fee - 2.5% + VAT (3.0% inc VAT) and Multi-Agency Fee - 3.0% + VAT (3.6% inc VAT). Fees are subject to minimum charges of £5,000 + VAT (£6,000 inc VAT) for Sole & Joint Agency and £6,000 + VAT (£7,200 inc VAT) for Multi-Agency.
Last updated on 09/02/2024, 9:51 AM by Matteo Congedo - Regional ManagerKindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
Alex Neil are committed to providing you with a first-class service. If for any reason you are not entirely satisfied, we want to hear from you as soon as possible so we can put matters right and take steps to prevent the problem happening again.
The quickest way to resolve your complaint is to submit it in writing to our Head Office at 146 Lower Road, London SE16 2UG.
We will promptly acknowledge your complaint by return, and a full and detailed response to your written complaint will follow. After receiving our final response you are not satisfied, you have the right to refer your complaint onto The Property Ombudsman for Estate Agents at: The Property Ombudsman for Estate Agents, Milford House, 43-55 Milford Street, Salisbury, Wiltshire, SP1 2BP email: [email protected]
Last updated at 4:12 PM 06/02/2024 by Jon Pulman
The quickest way to resolve your complaint is to submit it in writing to our Head Office at 146 Lower Road, London SE16 2UG.
We will promptly acknowledge your complaint by return, and a full and detailed response to your written complaint will follow. After receiving our final response you are not satisfied, you have the right to refer your complaint onto The Property Ombudsman for Estate Agents at: The Property Ombudsman for Estate Agents, Milford House, 43-55 Milford Street, Salisbury, Wiltshire, SP1 2BP email: [email protected]
Awards won by Alex Neil
Regional Awards won by Alex Neil
Individual Branch Awards
London, SE16
Best Letting Agent in SE16 London, E3
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2022
Best Letting Agent in E3
-
2022
Best Estate Agent in E3
-
2021
Best Estate Agent in Bow
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2021
Best Letting Agent in Bow
-
2021
Best Estate Agent in E3
-
2021
Best Letting Agent in E3
-
2022
Best Estate Agent in East Central London
-
2021
Best Estate Agent in East Central London
-
2021
Best Letting Agent in East Central London
