Choices
4.7/5, 5328 reviews
97% recommended
97% sales valuation accuracy
95% sales fee satisfaction
90% lettings valuation accuracy
87% lettings fee satisfaction



Property Features

Choices are an award winning agent, established for over 25 years. We have 10 offices across the South East and South London, all of which are linked with specialised web based systems which gives us the ability to let or sell your property from any branch. Our highly trained and motivated staff ... show more Choices are an award winning agent, established for over 25 years. We have 10 offices across the South East and South London, all of which are linked with specialised web based systems which gives us the ability to let or sell your property from any branch. Our highly trained and motivated staff offer award winning customer service and can assist you with all your property needs. Make the right choice of agent, choose Choices.

Landlords, looking to safeguard your investment? Make sure you choose the Best Managing Agent. Choices is the first agent in the UK to take Property Management to the next level. Enquire about our range of services for landlords, designed to protect your property and maximise your returns.

Sellers, choosing the right agent is the key to success. Making the wrong choice could cost you valuable time and money. Ensure you choose a less stressful and more effective way of selling your home. We offer longer opening hours, flexible contracts, competitive fees and a pro-active homesales service. Contact us now to arrange your free valuation and market appraisal.

Our image is innovative, professional and refreshingly different. We recognise the importance of effective Internet advertising and advertise on the major national property portals. As a member of the government backed National Approved Letting Scheme, Choices is fully bonded for Lettings and Management. We are also members of the Property Ombudsman Scheme for both Sales and Lettings.
Choices Estate & Letting Agents

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 97% 95% £22,500 £2,500,000
Lettings 90% 87% £345 £3,800
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
1003 47 2883 100 382 4 654 2 229 24
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
TPOS Sales TPOS Lettings TDS SAGEagent
Images & Videos

“I cannot recommend Elena highly enough. Every step Elena took ......”

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Jul 10,2016
Minithumbup
By: 'T'
Jul 10,2016
0 people found
this helpful
I cannot recommend Elena highly enough. Every step Elena took was very professional and informative. She took the time to show me more than one property....
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Comment on agent fees
Competitive
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“Hi,I worked with Helen twice during my move in ......”

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Jul 08,2016
Minithumbup
Helen
By: 'Sumantra'
Jul 08,2016
5 people found
this helpful
Hi, I worked with Helen twice during my move in in 2015 and then my next one this month, and every time she has been really useful and helped me , whenever i gave a call at any point of time in a day. She has also ...
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“Very efficient friendly service I did not have to do ......”

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Jul 08,2016
Minithumbup
By: 'dont'
Jul 08,2016
0 people found
this helpful
Very efficient friendly service I did not have to do anything all was arranged for me.Excellent all round. experience....
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Comment on agent fees
Very reasonable
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“Greg is very helpful person and very friendly and polite ......”

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Jul 08,2016
Minithumbup
By: 'Avni'
Jul 08,2016
0 people found
this helpful
Greg is very helpful person and very friendly and polite The best selling agent so far he does send us emails every day with the new properties they have on....
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Comment on agent fees
Very good
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“I am Diana Ahenkorah a tenant of Choice Croydon Branch.......”

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Jul 08,2016
Minithumbup
Will
By: 'William'
Jul 08,2016
0 people found
this helpful
I am Diana Ahenkorah a tenant of Choice Croydon Branch.I am recommending William Donkor for his wonderful services he provided me to secure a flat in Croydon. I really appreciate the good job he is doing and I will recommend him to friends and ...
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Comment on agent fees
Good
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“The guys were very friendly and they listened to my ......”

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Jul 07,2016
Minithumbup
Will
By: 'caiyda'
Jul 07,2016
0 people found
this helpful
The guys were very friendly and they listened to my needs. They made relevant suggestions based on needs and kept me informed every step of the way during the referencing period ....
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Comment on agent fees
average
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“Thanks Raimonda for always look after us. Is always pleasure ......”

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Jul 06,2016
Minithumbup
Raimonda
By: 'Gennaro'
Jul 06,2016
5 people found
this helpful
Thanks Raimonda for always look after us. Is always pleasure to go there, staff very friendly, smile and professional, we are lucky to have this agency. Thanks again Raimonda and staff. highly recommend....
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“Will Donker gave me an amazing service and he find ......”

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Jul 06,2016
Minithumbup
Will
By: 'GM'
Jul 06,2016
0 people found
this helpful
Will Donker gave me an amazing service and he find for me the property I was looking for. I live in Uk over 10 years I dealt with a lot letting agency but Will was superb. Kind regards, Giuseppe...
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“We'd worked with Janine previously so were well versed with ......”

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Jul 05,2016
Minithumbup
By: 'Craig'
Jul 05,2016
1 people found
this helpful
We'd worked with Janine previously so were well versed with her quality of service (hence we followed her to Choices). Quick turnaround on finding a new tenant, good communication, and a delightful couple moving into our house a few days after the previous tenants moved ...
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Comment on agent fees
Reasonable
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“Will Donker has been an amazing help to me. I ......”

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Jul 04,2016
Minithumbup
Will
By: 'Chan'
Jul 04,2016
0 people found
this helpful
Will Donker has been an amazing help to me. I am currently a tentant for the Croydon branch. Will has been consistant, reliable very helpful when it came to lookin for a property and finding a property that suited my me. I have already recommended ...
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Comment on agent fees
Good
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“Andrew has been a delight to deal with always energetic ......”

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Jul 04,2016
Minithumbup
By: 'Luke'
Jul 04,2016
5 people found
this helpful
Andrew has been a delight to deal with always energetic and is very professional in getting a job done. Andrew has been extremely keen to help and has found us our new home! He has been very patient and understanding of what we required, and ...
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Comment on agent fees
The agency fee's arent too bad, i would say they are standard
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“Very impressed with Mr Ali's expertise and understanding at finding ......”

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Jul 04,2016
Minithumbup
By: 'Mushina'
Jul 04,2016
0 people found
this helpful
Very impressed with Mr Ali's expertise and understanding at finding a suitable place for my partner and I. Highly recommended....
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Comment on agent fees
The price is pretty standard.
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“I found the house on rightmove and zoopla.co.uk/. ......”

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Jul 01,2016
Minithumbup
By: 'Michael'
Jul 01,2016
0 people found
this helpful
I found the house on rightmove and zoopla.co.uk/. Although there was a limited number of photos they showed the house off well. After sending a message through to the office Greg was on the phone to me within the hour. He we well ...
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“Very helpful and pleasant even going out of her way ......”

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Jun 29,2016
Minithumbup
By: 'R'
Jun 29,2016
0 people found
this helpful
Very helpful and pleasant even going out of her way to arrange out of hours viewings when we were looking. Always returned our phone calls if unavailable at the time....
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Comment on agent fees
Average.
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“I'm very pleased with Raimonda work. Until now she's always ......”

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Jun 29,2016
Minithumbup
Raimonda
By: 'Dario'
Jun 29,2016
5 people found
this helpful
I'm very pleased with Raimonda work. Until now she's always keen to help and to keep me updated. I'm sure we will find the perfect house!...
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“Elena was helpful in understanding the needs. She was considerate ......”

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Jun 29,2016
Minithumbup
By: 'Nikhil'
Jun 29,2016
0 people found
this helpful
Elena was helpful in understanding the needs. She was considerate and inquisitive at the same time in my case related...
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“Gregory has been extremely informative and helpful throughout the process ......”

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Jun 27,2016
Minithumbup
Nicola
By: 'Jason'
Jun 27,2016
0 people found
this helpful
Gregory has been extremely informative and helpful throughout the process so far. For someone who is relatively new he has handled our house purchase with the upmost professionalism and care. Gregory has always kept us updated with daily calls which has really made me and ...
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“Lynsey was helpful and patient for me getting back to ......”

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Jun 27,2016
Minithumbup
By: 'AE'
Jun 27,2016
0 people found
this helpful
Lynsey was helpful and patient for me getting back to her and helped me through what I was required to get many thanks...
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Comment on agent fees
Good
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“Amazing professionalism and service! Explained everything in bite-size and made ......”

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Jun 27,2016
Minithumbup
By: 'Sam'
Jun 27,2016
0 people found
this helpful
Amazing professionalism and service! Explained everything in bite-size and made it very simple to take the room.Before didn't have an idea of what to look for. I would recommend Ali to everyone....
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Comment on agent fees
A little pricey
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“Hellen was very helpful and kind. She was on time ......”

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Jun 24,2016
Minithumbup
Helen
By: 'Michel'
Jun 24,2016
6 people found
this helpful
Hellen was very helpful and kind. She was on time for our appointment, understood what I was looking for and showed me the perfect flat....
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“Courteous, friendly, and efficient. Helen met my needs on the ......”

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Jun 22,2016
Minithumbup
Helen
By: 'Victor'
Jun 22,2016
6 people found
this helpful
Courteous, friendly, and efficient. Helen met my needs on the two occasions I visited the office.She is a thoroughbred....
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“Esme was enthusiastic and efficient. She was clearly interested in ......”

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Jun 22,2016
Minithumbup
By: 'Lizzie'
Jun 22,2016
0 people found
this helpful
Esme was enthusiastic and efficient. She was clearly interested in helping me with negotiating the price and she was very personable....
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Comment on agent fees
good
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“Esme has got to be one of the best property ......”

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Jun 20,2016
Minithumbup
By: 'Thomas'
Jun 20,2016
0 people found
this helpful
Esme has got to be one of the best property agents we have personally come across. She is very amenable. She communicates well and kept us updated of progress all the way through the process. She helped us to navigate through the issues that we ...
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Comment on agent fees
Good.
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“She is very nice and very helpful!!! It is great ......”

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Jun 17,2016
Minithumbup
By: 'Nac'
Jun 17,2016
0 people found
this helpful
She is very nice and very helpful!!! It is great to have her as an agent. i would like to see her more to give you more opinion...
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“customer service as it's best. Ali was very knowledgeable, helpful ......”

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Jun 17,2016
Minithumbup
By: 'MK'
Jun 17,2016
0 people found
this helpful
customer service as it's best. Ali was very knowledgeable, helpful explained about the whole process step by step. highly recommended....
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Comment on agent fees
great
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“Diligent... The professional in london by far. She made choices ......”

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Jun 17,2016
Minithumbup
By: 'M'
Jun 17,2016
0 people found
this helpful
Diligent... The professional in london by far. She made choices my agency of choice. Customer care despite tricky circumstances, best....
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“Choices found a tenant for us, ready to sign up ......”

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Jun 17,2016
Minithumbup
Helen
Raimonda
By: 'JoLou'
Jun 17,2016
4 people found
this helpful
Choices found a tenant for us, ready to sign up and move in immediately, in less than a day after other agents had been trying for weeks!...
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Comment on agent fees
Average to high, but worth paying to get a tenant so quickly
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“Esme was really helpful, explained all the processes/next steps ......”

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Jun 16,2016
Minithumbup
By: 'Nadja'
Jun 16,2016
0 people found
this helpful
Esme was really helpful, explained all the processes/next steps and was really patient/ approachable in easing any concerns I might have had. By far the nicest estate agent I have met in a long time!...
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Comment on agent fees
Fees are as expected for London rates.
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“1. They tried to overcharge me for "unpaid" rent when I ......”

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Jun 13,2016
Minithumbdown
By: 'exTenant'
Jun 13,2016
4 people found
this helpful
1. They tried to overcharge me for "unpaid" rent when I moved out, then they admitted it was their mistake and that the office is in shambles after some of their employees left. 2. The deposit is held for a month after I requested to return it ...
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Comment on agent fees
bad given the service
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“Ali is the man when it comes to reassurance. I'll ......”

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Jun 10,2016
Minithumbdown
By: 'Harry'
Jun 10,2016
0 people found
this helpful
Ali is the man when it comes to reassurance. I'll be honest, I'm cautious in every step I take when finding a place in London, and you should be too! But Ali makes things clear for you to understand while remaining proactive in communication. Any ...
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What agent could do to change your mind?
Ok? It's not cheap, but it's secure, sometimes it's better to invest more into security, rather than risk a con.
Attached Filesnbsp;
Comment on agent fees
Ok? It's not cheap, but it's secure, sometimes it's better to invest more into security, rather than risk a con.
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 9:06 AM 12/05/2016 by Andrew Higham

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