CODA Estates
5/5, 808 reviews
97% recommended
100% sales valuation accuracy
98% sales fee satisfaction
96% lettings valuation accuracy
99% lettings fee satisfaction
We are more than just your local estate agency, we offer the complete buying, selling and lettings package. Our ‘can do’ ethos is embedded in the company, delivering the complete solution through our collaboration with solicitor firms, financial advisors and preparing your property with staging, cleaning and property maintenance. For ... show more We are more than just your local estate agency, we offer the complete buying, selling and lettings package. Our ‘can do’ ethos is embedded in the company, delivering the complete solution through our collaboration with solicitor firms, financial advisors and preparing your property with staging, cleaning and property maintenance. For your property, you only need CODA Estates.

Our unique offering is why we are one of the fastest growing estate agencies in Glasgow’s central belt and ranked in the top 100 agents across the whole of the UK. We deliver a complete bespoke solution for your property needs.

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 100% 98% £35,000 £18,000,000
Lettings 96% 99% £285 £2,500
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
139 5 346 14 247 5 30 1 19 2
Areas covered
  • G1
  • G66
  • G3
  • G64
  • G61
  • G65
  • G67
  • G33
  • G69
  • G22
  • G68
  • G21
  • G12
Address

2-4 Heath Avenue
Lenzie,Glasgow
Glasgow
G66 4LG
0141 775 1050

Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Advertise on
Members of
TPOS Sales TPOS Lettings TPOS SAL
Images & Videos

“Shannon always goes above and beyond total cr......”

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May 18,2024
Minithumbup
Shannon
By: 'Sharon'
May 18,2024
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Shannon always goes above and beyond total credit to the company...
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“Friendly, reliable and knowledgeable in every......”

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May 13,2024
Minithumbup
Diane
Dionne
By: 'Steven Donald'
May 13,2024
0 people found
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Friendly, reliable and knowledgeable in everything they've done for me....
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“Professional and friendly service from start ......”

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May 09,2024
Minithumbup
Jennifer
By: 'Gillian'
May 09,2024
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Professional and friendly service from start to finish, would highly recommend Coda if you are thinking of selling your house....
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“If you are considering selling your property... think no further than CODA to assist you!...”

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May 09,2024
Minithumbup
Claire
Jennifer
By: 'No Name To Be Shown'
May 09,2024
0 people found
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Hard working, customer focused, excellent knowledge of the local area, market, trends, expert professional advice and recommendations, excellent relationship management service provided throughout the entire sale process of my property. Brilliant service!...
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“I have dealt with CODA Estates for a good few......”

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May 08,2024
Minithumbup
Katrina
Shannon
By: 'Chaudry'
May 08,2024
0 people found
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I have dealt with CODA Estates for a good few years now and I have say they’re the best in the business, by far the best letting agency I’ve ever used. Their commitment to client satisfaction is exceptional. Both Shannon and Katrina have ...
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“Great House Sale and Purchase Through Coda...”

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May 07,2024
Minithumbup
Claire
Jennifer
By: 'Joe Middleton'
May 07,2024
0 people found
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Claire and Jennifer were incredibly attentive and committed to selling our house for us through Coda. We had a great experience and their knowledge definitely helped our house sell quickly! Claire and Jennifer, as well as Simon, were also key in us purchasing our next ...
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“Fantastic service Shannon had been an abso......”

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May 07,2024
Minithumbup
Shannon
By: 'Linda'
May 07,2024
0 people found
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Fantastic service Shannon had been an absoloute star with her understanding and patience .. second house rented through coda .. eould highly reccommend...
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“I would like to thank Shannon for all her hel......”

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May 07,2024
Minithumbdown
Shannon
By: 'ALLAN CHALMERS'
May 07,2024
0 people found
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I would like to thank Shannon for all her help. Shannon has excellent customer service skills, is friendly, knowledgeable and has been a great help to me....
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“Claire and Jennifer epitomised professionalis......”

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May 07,2024
Minithumbup
Jennifer
Claire
By: 'Mark'
May 07,2024
0 people found
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Claire and Jennifer epitomised professionalism throughout our transaction. Clear advice at all times and consistently keeping us upto date re progress. Would highly recommend!...
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“Wouldn't use again due to certain issues. Not......”

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May 06,2024
Minithumbdown
By: 'Fiona Inrig'
May 06,2024
0 people found
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Wouldn't use again due to certain issues. Not the best....
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“Buying with CODA...”

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May 05,2024
Minithumbup
Lewis
By: 'Ebony'
May 05,2024
0 people found
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We had a fantastic experience buying our first home with CODA. Lewis provided 5* service throughout the entire process with his genuine personality and high professionalism. Lewis would quickly respond to emails which was incredibly helpful for us to make decisions during a busy period of ...
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“Lewis was great throughout the process from t......”

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May 03,2024
Minithumbup
Lewis
By: 'Nicole'
May 03,2024
0 people found
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Lewis was great throughout the process from the initial reservation of the property to the final parts. Lewis was always happy to help and answer any questions I had. Overall, he was great!...
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“Kristen is a truly remarkable person and prof......”

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May 03,2024
Minithumbup
Kristen
By: 'Gracias'
May 03,2024
0 people found
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Kristen is a truly remarkable person and professional. Thank you to you and the staff for your services and support....
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“I have dealt with Coda estates for many years......”

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May 03,2024
Minithumbup
Katrina
Shannon
By: 'H.Kelly'
May 03,2024
1 people found
this helpful
I have dealt with Coda estates for many years now. I continuously go back to them as I feel they are such professionals in all aspects. Their staff all round I feel go the extra mile to help and support when they can. They help ...
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“Landlord recently moved to CODA...”

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May 02,2024
Minithumbup
Bronwyn
Nicole
By: 'Coleen'
May 02,2024
1 people found
this helpful
We use CODA for multiple properties we’ve recently take on and the service has been exceptional. They are very thorough and always striving to give the best service to both us as landlords and our tenants. As a landlord I can say without doubt ...
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“My Experience in dealing with CODA ESTATE has......”

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May 01,2024
Minithumbup
Bronwyn
By: 'Olu'
May 01,2024
0 people found
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My Experience in dealing with CODA ESTATE has being a great one so far and Team members and staff were so professional in dealing with me. CODA ESTATE has given the opportunity to rent a property and will strongly refer them to anyone. For a ...
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“CODA Estates, 5 star review!...”

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May 01,2024
Minithumbup
Sharon
Nicole
By: 'Stuart Boyle'
May 01,2024
0 people found
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I have been using CODA estates for almost 3 years now in letting property in Glasgow. I have been extremely happy with their professionalism and service. Sharon and the team provide very good communication and significant support to me as a landlord. If you are searching ...
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“Coda were very professional and helpful...”

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Apr 30,2024
Minithumbup
Claire
By: 'Connor'
Apr 30,2024
0 people found
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Coda were very professional and helpful throughout our entire selling process, ensuring everything went smooth and stress free....
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“Great communication. Reliable service and wo......”

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Apr 30,2024
Minithumbup
Shannon
Diane
By: 'Stuart McMichael'
Apr 30,2024
0 people found
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Great communication. Reliable service and would highly recommend. From meeting Sharon at the time of first contact through to ongoing management of the property....
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“Shannon Miller - exceptional customer service...”

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Apr 30,2024
Minithumbup
Shannon
By: 'Duncan'
Apr 30,2024
0 people found
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Shannon Miller from CODA recently filled 3 of my propties with lovely tenants. Shannon would always keep me updated with tenant enquiries, viewings & feedback. The text message system for bookings is really helpful to keep you updated. I always use CODA as my go to agent & ...
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“Good Service...”

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Apr 30,2024
Minithumbup
Bronwyn
By: 'Aravind'
Apr 30,2024
0 people found
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In general the service from CODA estates is good and the response time is also good. I would recommend CODA for your needs. I have mainly worked with Bronwyn Donohue. She delas in a professional way and understands your needs....
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“The service as ever was excellent with attent......”

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Apr 30,2024
Minithumbup
Kristen
By: 'Audrey'
Apr 30,2024
0 people found
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The service as ever was excellent with attention to detail and regular telephone and e-mail updates to advise of viewings and notifications of interest from Kristen Ward to the extent I never once had to contact her to ascertain progress.Kirsten handled matters from start ...
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“Claire was fantastic throughout the full proc......”

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Apr 30,2024
Minithumbup
Claire
By: 'Alex'
Apr 30,2024
0 people found
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Claire was fantastic throughout the full process, from listing our property right up until the completion day. She assisted with all queries and went above and beyond. Her communication was outstanding and she kept us updated at every stage. Thank you Claire!...
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“Flat Inspection...”

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Apr 29,2024
Minithumbup
Shannon
By: 'John Calder'
Apr 29,2024
0 people found
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Prompt reliable service from Shannon from Coda Estates would recommend....
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“One of the best in the business.Even though......”

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Apr 29,2024
Minithumbup
Diane
Dionne
By: 'Aashish Nair'
Apr 29,2024
0 people found
this helpful
One of the best in the business. Even though there were some confusions in the viewing process, Diane Kelly facilitated the entire process in such a streamlined and quick way that I was heavily impressed. Dionne uForrester and Diane Kelly made the initial documentation and ...
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“Easy and caring...”

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Apr 29,2024
Minithumbup
Diane
By: 'Brandon'
Apr 29,2024
0 people found
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I couldn't have found a better letting agent made everything so east....
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“Excellent Service...”

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Apr 29,2024
Minithumbup
Nicole
By: 'Steve'
Apr 29,2024
0 people found
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CODA ESTATE has provided an excellent service so far, in my experience with them. I will gladly recommend them to anyone. Thanks, for all you do....
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“Kristen is always very helpful when called up......”

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Apr 27,2024
Minithumbup
Kristen
By: 'CM'
Apr 27,2024
0 people found
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Kristen is always very helpful when called upon or we have a problem. Very professional and willing to go the extra mile to assist us....
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“Excellent service from Shannon at Coda Estates...”

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Apr 26,2024
Minithumbup
Shannon
By: 'James'
Apr 26,2024
0 people found
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Shannon is brilliant, always quick to reply and offer help, very friendly and knowledgeable. Thank you! :)...
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“What a great company to deal with and to Shan......”

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Apr 26,2024
Minithumbup
Shannon
By: 'James'
Apr 26,2024
0 people found
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What a great company to deal with and to Shannon who helped us get the house let we wanted all done so quick and stress free...
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Staff picture Shannon
(261)
Staff picture Claire
(210)
Staff picture Monica
(101)
Staff picture Erin
(91)
Staff picture Sharon
(81)
Staff picture Jennifer
Staff picture Nicole
(76)
Staff picture Lewis
Staff picture Diane
Staff picture Bronwyn
Staff picture Dionne
Staff picture Darren
Staff picture Katrina
(17)
Staff picture Kristen
Staff picture Khairun
Staff picture Sophie
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

CODA Estates Limited Complaints procedure:

We are committed to providing a high-quality service to all our clients. When something goes wrong,
we need you to tell us about it. This will help us to improve our standards.

If you have a complaint about our service, or about the service of a contractor or third party who we
have instructed to provide goods or services in relation to a property owned by or occupied by you, please write down the details of your complaint and send it to:

CODA Estates Limited
2-4 Heath Avenue
Lenzie
Glasgow
G66 4LG

0141 775 1050

[email protected]

On receipt of your complaint we will adhere to the following procedure: -

Stage 1
We will acknowledge receipt of your complaint in writing within 5 working days of receiving it, giving
you a named contact who will be dealing with the complaint.

Stage 2
Your named contact will then investigate your complaint and will send you a detailed written reply,
including their suggestions for resolving the matter, within 10 working days of us receiving your
complaint.

There may occasionally be circumstances out-with our control which prevent us from adhering to
this time frame. These include: -

? when the office is closed for public holidays;
? where adverse weather or sickness has led to staff shortages;
? where we cannot respond in full without the input of a third party (e.g. contractor, landlord,
tenant) who is not available;
? where we cannot respond in full without visiting the rental property and the tenant is
restricting access;
? where we cannot respond in full without the input of a key member of staff who is not available.

We will contact you if we are unable to respond within this time frame and let you know when we aim to respond by.

Stage 3
Upon receipt of our response under Stage 2 above, if you are still not satisfied, you can contact us
again in writing and we will arrange for a senior manager to review the decision.

Stage 4
Our senior manager will write to you within 10 working days of us receiving your request for a review, confirming our final position on your complaint and explaining our reasons.


PROPERTY SALES PROCEDURE
We are committed to providing a professional service to all our clients and customers. When something goes wrong, we need you to tell us about it. This will help us to improve our standards.

If you have a complaint, please put it in writing, including as much detail as possible. We will then respond in line with the time frames set out below (if you feel we have not sought to address your complaints within eight weeks, you may be able to refer your complaint to the Property Ombudsman to consider without our final viewpoint on the matter).

What will happen next?
? We will send you a letter acknowledging receipt of you complaint within three working days
of receiving it, enclosing a copy of this procedure.
? We will then investigate your complaint. This will normally be dealt with by the office manager who will review your file and speak to the member of staff who dealt with you. A formal written outcome of our investigation will be sent to you within 15 working days of sending the acknowledgement letter.
? If, at this stage, you are still not satisfied, you should contact us again and we will arrange for
a separate review to take place by a senior member of staff.
? We will write to you within 15 working days of receiving your request for a review,
confirming our final viewpoint on the matter.
If you remain dissatisfied, you can then contact The Property Ombudsman to request an independent review:

The Property Ombudsman Ltd
Milford House
43-55 Milford Street
Salisbury
Wiltshire
SP1 2BP

T: 01722 333 306

W: www.tpos.co.uk

Please note the following:
You will need to submit your complaint to The Property Ombudsman within 12 months of receiving
our final viewpoint letter, including any evidence to support your case.

The Property Ombudsman requires that all complaints are addressed through this in-house complaints procedure, before being submitted for an independent review.

PROPERTY LETTINGS PROCEDURE
You may apply to the First-tier Tribunal for Scotland (Housing & Property Chamber) if we have breached the Scottish Letting Agent Code of Practice and you remain dissatisfied once the above
stages have been exhausted, or if we do not process your complaint within a reasonable timescale. You can contact the Housing & Property Chamber at: -

4th floor
1 Atlantic Quay
45 Robertson Street
Glasgow
G2 8JB

0141 3025900

https://www.housingandpropertychamber.scot

CODA Estates Limited is registered with the Scottish Letting Agent Register and is required to adhere to the Scottish Letting Agent Code of Practice which can be found at:

http://www.legislation.gov.uk/ssi/2016/133/schedule/made.

In accordance with the code we will retain (in electronic or paper form) all correspondence about a complaint for five years.
Other complaints procedures

CODA Estate is also a member of the Council of Letting Agents (www.counciloflettingagents.com)

The Property Ombudsman (www.tpos.co.uk). You may invoke their complaints procedure if you remain dissatisfied once stages 1-4 above have been exhausted, or if we do not process your
complaint within a reasonable timescale.
Last updated at 11:25 AM 15/02/2024 by allAgents

Awards won by CODA Estates

Regional Awards won by CODA Estates

Individual Branch Awards

Glasgow, G66



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CODA Estates