99% sales valuation accuracy
100% sales fee satisfaction
Aug 09,2023
Aug 09,2023
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I found Susie to be extremely articulate and on the ball ....Nothing we asked was too much trouble for Susie to arrange and get the ball rolling with our purchase ....I have dealt with many estate agents in the past and I would put Susie in the top bracket of individuals you would want to deal with ...Highly recommend
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Latest Reviews
26th Oct 2024
reviewed by 'Bruce Mapes'
25th Oct 2024
reviewed by 'Sajive Bansal'
24th Oct 2024
reviewed by 'Danny'
23rd Oct 2024
reviewed by 'JAMES'
21st Oct 2024
reviewed by 'Satisfied client'
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 99% | 100% | £115,000 | £2,200,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 1 | 0 | 1 | 0 | 86 | 4 | 51 | 1 | 6 | 1 |
Areas covered
- CM1
- CM5 0
- CM1 3
- CM1 4
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Oct 26,2024
Oct 26,2024
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From the outset your agent was highly professional, more than that she was empathetic to our situation. She was helpful, kind and understanding, a pleasure to deal with....
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Oct 25,2024
Oct 25,2024
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team were very helpful and took us through the process and kept us updated , very professional...
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Oct 24,2024
Oct 24,2024
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Great service throughout. Super friendly, quick to respond and nice and easy to deal with....
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Oct 23,2024
Oct 23,2024
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Our sale was essentially a very positive experience.
From the initial guidance with regard to the market and saleability and throughout the whole sale experience, Susie and Charlotte handled all aspects efficiently, with charm, and thoroughly professionally.
They took on board the need for as ...
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Oct 21,2024
Oct 21,2024
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Excellent service from start to finish.
Felt like a very personal service.
Approachable throughout.
Valued their honesty and advice, from valuation through various steps along the sale process.
Thank you...
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Oct 09,2024
Oct 09,2024
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Susie & Charlotte were a great help throughout the selling process. Always available to take calls and answer questions which was a much needed reassurance during the complicated and unknown house selling process....
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Sep 03,2024
Sep 03,2024
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You have been so very helpful and informative. We were all novices with the game of selling houses - thank goodness you were around for us!...
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Sep 09, 2024
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Many thanks Peter for your 5 star review and kind comments for Susie and her team at our Writtle office. The team are all dedicated to providing the best possible customer care and will appreciate you sharing your experience. We look forward to assisting you again in the future.
Alison Horsley, Customer Service Manager ...
Aug 24,2024
Aug 24,2024
1
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Susie was a joy to engage with. She showed empathy throughout the process of selling my deceased grandmother’s house and assisted us with any challenges along the way.
Susie was prompt to deal with any queries, enabling the sale to progress as quickly as ...
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Aug 28, 2024
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Many thanks Karen for the 5 star award and kind comments for Susie, Branch Manager of our Writtle office. You will have been in very capable hands as Susie has been in the industry for many years. With her knowledge and expertise, she would have been perfectly placed to deal with any issues that may have arisen as the transaction progressed. Thank you for sharing your experience, we look forward to assisting you again in the future.
Alison Horsley, Customer Service Manager ...
Aug 18,2024
Aug 18,2024
0
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Charlotte was great helping us secure our offer. She kept us in the loop and was polite throughout!...
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Aug 02,2024
Aug 02,2024
1
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Susie and her team were amazing. When there delays in exchanging and nothing was happening, susie intervened and we managed to exchange the same day. Susie always kept me up to date every step of the way. Would highly recommend her services....
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Jul 26,2024
Jul 26,2024
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Good communication and regular contact. Always available for questions and queries. Helpful and organised in negotiations...
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Aug 14, 2024
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Hi Emily,
Thank you for taking the time to post your 4 star review for the team at our Writtle office. I am pleased to hear you were impressed with the level of service extended to you and hope we can be of further assistance in the future.
Alison Horsley, Customer Service Manager ...
Jul 25,2024
Jul 25,2024
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Susie Has been amazing, she has kept me updated the whole way through and i will 100% use this branch to deal with my flat when i list it...
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Aug 13, 2024
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Many thanks Victoria for the great review for Susie, Branch Manager at our Writtle office. Susie is dedicated to providing the best possible customer care, from the first point of contact through to exchange and completion, guiding and supporting throughout the journey. She will appreciate your 5 star award and look forward to assisting you again in the future.
Alison Horsley, Customer Service Manager ...
May 25,2024
May 25,2024
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I can not thank Susie and her team at Writtle enough. Without Susie’s knowledge and experience, I do not think the sale would ever have gone through. I had a very difficult buyer and Susie went above and beyond to help me every step ...
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May 20,2024
May 20,2024
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Polite, professional and helpful. Kept the relevant parties informed and updated. Considering that the market was difficult managed to keep the conveyance moving.
Would be happy to use them again....
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May 16,2024
May 16,2024
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Very happy with the service I received when buying a property through the Writtle branch....
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Apr 29,2024
Apr 29,2024
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From the moment we met Susie at our property we immediately felt comfortable with her . She is very professional and very friendly and this made us feel confident in her ability to sell our home .
Susie gave us clear advice and was both positive and ...
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Apr 22,2024
Apr 22,2024
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Invaluable assistance throughout our buying process, Susie was amazing and always available to help. We could not recommend her highly enough....
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Apr 01,2024
Apr 01,2024
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Our probate sale was, on the face of it, straightforward, but in reality it was challenging in several areas and the house took a year to sell. Susie Wood was instrumental in seeing the sale through safely from start to finish with impeccable professionalism. Both ...
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Mar 21,2024
Mar 21,2024
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Susie kept me sane! This sale has been challenging to say the least yet Susie (BM) and her team have been incredibly professional, friendly, informative and I have no hesitation in recommending them....
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Mar 17,2024
Mar 17,2024
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Susie Wood visited our property and provided a valuation, but also provided excellent advice regarding property improvements and maximising potential....
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Mar 05,2024
Mar 05,2024
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Thanks for the help, guidance and getting it all done smoothly Susie...
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Feb 26,2024
Feb 26,2024
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The team at the Writtle branch of Beresfords, very ably led by Susie Wood, have been outstanding right from our first meeting through to completion day. Susie's experience with how to market the property, and achieve the best price, I am sure, helped us to ...
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Feb 26,2024
Feb 26,2024
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Excellent service, good advice, very quick to answer any questions and sort problems. I am a first time buyer, I was guided each step and with Susies help the whole process was not as scary as I had imagined....
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Feb 07,2024
Feb 07,2024
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Susie at Beresfords was very proactive and helpful throughout the purchase of our new house and was responsive to our questions. She would stay in contact with us....
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Dec 22,2023
Dec 22,2023
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Comprehensive and friendly service from all at the Writtle office. The sale progressed as smoothly as we could have hoped with an early completion date accomplished...
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Nov 07,2023
Nov 07,2023
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Susie is brilliant - knowledgeable and supportive. A long protracted sale to slow moving buyers saw Susie maintaining a professional and calm approach throughout despite the buyers being so difficult to deal with.
We would recommend Susie and her team without hesitation....
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Nov 14, 2023
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Hi Both,
Many thanks for the great review for Susie and her team at our Writtle office. With many years of experience, Susie would have been perfectly placed to deal with any issues that may have arisen during the process. She prides herself on the quality of her customer care and will do all possible to ensure a sale goes through to exchange and completion. Your 5 star award and recommendation are much appreciated, we look forward to assisting you again in the future.
Alison Horsley, Custo ...
Aug 24,2023
Aug 24,2023
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Very helpful and professional Megan Reed.
Thanks for all the help....
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Aug 23,2023
Aug 23,2023
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I visited Beresfords in Writtle to try and sell my late father's house, I was greeted by Susie the manager and her team, what an excellent dedicated team, from start to finish they kept me informed and gave me feedback on every veiwing, I have ...
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Aug 24, 2023
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Hi Derek,
Thank you for taking the time to post your 5 star award and positive comments for Susie and her team at our Writtle office. The team are all focused on the quality of their customer care, from the first point of contact onwards. They will do everything within their power to generate interest to achieve the best possible price for our sellers. I am pleased you were impressed with the service received and hope we can be of further assistance in the future.
Alison Horsley, Customer Serv ...
Aug 21,2023
Aug 21,2023
1
people found
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Megan has handled our sale, from arranging and accompanying viewings, dealings with solicitors on both sides , and agents on our purchase right the way through to completion. She has been professional throughout, always answered any questions we had in a timely manner and her reassuring, ...
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Aug 22, 2023
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Hi Gill,
Thank you for taking the time to post your 5 star award and kind comments for Megan from our Writtle office. Megan will do everything within her power to ensure the transaction goes through as smoothly as possible, keeping all parties regularly updated throughout the process. She will be pleased to hear you were impressed with the level of service she extended to you and look forward to assisting you again in the future.
Alison Horsley, Customer Service Manager ...
Aug 12,2023
Aug 12,2023
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Excellent service. Very helpful and supportive during a very difficult time. First time selling a house and questions were answered, explained, pushed when needed but also with empathy and understanding....
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Aug 17, 2023
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Hi Debbie,
Many thanks for the 5 star award and kind comments for Susie and her team at our Writtle office. With many years of experience, you would have been in very safe hands. Susie is dedicated to providing the best possible customer care and will guide and and support throughout each stage of your journey. We really appreciate you sharing your experience and look forward to assisting you again in the future.
Alison Horsley, Customer Service Manager ...
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Best Estate Agent in Chelmsford 
Many thanks for the great review for Susie, Branch Manager at our Writtle office. With many years in the industry, you will have been in very safe hands. Susie prides herself on the quality of her customer care and will very much appreciate you sharing your experience. Thank you for the 5 star award and recommendation, we look forward to assisting you again in the future.
Alison Horsley, Customer Service Manager