100% sales valuation accuracy
100% sales fee satisfaction
92% lettings valuation accuracy
92% lettings fee satisfaction
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Abby
(89)
Ivan
(47)
Torren
(42)
James
(34)
Charlotte
(33)
Thelma
(32)
Elena
(30)
Simone
(23)
Ashley
(23)
Robyn
(19)
Helen
(19)
Greta
(17)
Danielle
(17)
Lubica
(17)
Abi
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Alexandra
(15)
Sarah
(14)
Franco
(12)
Remy
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Mia
(10)
Adam
(9)
Bradley
(8)
Elizabeth
(7)
Daniela
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Fabio
(5)
Libby
(3)
Toni
(2)
Ahmed
(2)
Hannah
(2)
Emma
(1)
Tony
(1)
Pashma
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Iliana
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Iqra
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Violeta
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Mohammed
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Latest Reviews
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a
reviewed by 'Elsie'
Featured Review
a
reviewed by 'Jake Green'
Featured Review
a
reviewed by 'Shari'
Featured Review
a
reviewed by 'Lingling'
24th May 2024
reviewed by 'Mitchell'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £29,000 | £29,000 |
| Lettings | 92% | 92% | £350 | £1,200 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 44 | 11 | 226 | 35 | 1 | 0 | 1 | 1 | 19 | 6 |
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Featured Review
a
Feb 23,2024
Feb 23,2024
0
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Helen Bennet at Urban Evolution provided outstanding support during my relocation to Liverpool. Despite unexpected challenges with Rightmove's referencing process, Helen's professionalism and compassion prevailed. She listened, advocated for me, and overturned Rightmove's decision, ensuring a positive outcome. Helen's kindness and dedication made the process ...
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Jan 19,2024
Jan 19,2024
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I'm an overseas landlord of a property managed by Urban Evolution. Robyn has helped in my letting and property management matters for two years. She is responsive and professional in handling my enquiries and requests. She is fair, won't evade responsibilities and very respectable....
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Mar 17,2024
Mar 17,2024
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Great service. Thanks Ivan for helping me. Very friendly and professional team....
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Jan 14,2024
Jan 14,2024
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Great service. I moved in yesterday. Greta has been very helpful and understanding throughout the process....
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Oct 26,2023
Oct 26,2023
1
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Lubica was very helpful regarding my request and processed everything in a very professional way within 24 hours. Thank you!...
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Nov 16,2022
Nov 16,2022
1
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Alex was amazing from the start, quick replies on emails and always there for any needs or requirements. There was a bit of a mix up in terms of communication for flats. However, once the problem was found it was sorted in a matter of ...
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Nov 16,2022
Nov 16,2022
1
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In the whole procedure i dealt with Torren, And I cant thank her enough for everything she did for me. I made her life hard as I was so stressed but she dealt with me perfectly and professionally. I am happy and honored that I ...
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Nov 15,2022
Nov 15,2022
1
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Couldn’t have been any more helpful, quick responses and a smooth and easy process! Wouldn’t hesitate to contact again! Thanks...
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Nov 14,2022
Nov 14,2022
1
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Experience with Senior property manager Mr James Bennett was very good. Overall he made the whole process well organized, quick and easier. His prompt response made it convenient for the entire process....
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Nov 14,2022
Nov 14,2022
1
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I recently moved into my new flat. The agent Helen Parsons was extremely helpful. She's very quick to answer via email and come over when needed....
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Nov 14,2022
Nov 14,2022
1
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James helped me as much as he could. He answered any questions I had and was quick and friendly with whatever help he was providing...
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Nov 14,2022
Nov 14,2022
1
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Alex has been very helpful and efficient in helping to solve leasing and other related matters. He is very responsive. We just worked with Urban Evolution for block management for less than a year in and in leasing for just 1 month. We greatly appreciate their ...
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Nov 11,2022
Nov 11,2022
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The application process is relatively easy and the staff is engaged in helping you with it in all aspects. If any question occurs they tend to respond to emails and help you.
Even though there were some minor issues with the moving-in process, given that ...
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Nov 11,2022
Nov 11,2022
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Helen provided a really good service in managing details and settling my move to the new apartment with a quick and neet communication...
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Nov 11,2022
Nov 11,2022
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James Bennett was the agent in charge of me moving into my new accommodation, his service was excellent and he guided me thoroughly through each step that I had to complete....
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Nov 10,2022
Nov 10,2022
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I was supported by staff members throughout the rent process. Information were made clear when required, and emails were answered quickly....
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Nov 09,2022
Nov 09,2022
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Great service, helped me through out a tough situation with my processing. Torren help me a lot thanks to her we got there in the end !!...
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Nov 07,2022
Nov 07,2022
1
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Charlotte is professional & very knowledgeable. She always answers my queries same day and goes beyond . Very happy with good service...
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Nov 03,2022
Nov 03,2022
1
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I had a good experience dealing with Kelseigh Durkin. She went ahead and addressed my concerns in a prompt manner....
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Nov 01,2022
Nov 01,2022
0
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My all five units are managed by Urban Evolution.
They are excellent and very professional .They have responded be positively whenever I had any enquiry.
Very helpful staff.
Under UE management I am getting better rental income.
Accounting department may need some more improvement.
I ...
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Oct 30,2022
Oct 30,2022
0
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service is good , communication is good , professional staff and efficient agent , a fine property to live , recommended...
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Oct 14,2022
Oct 14,2022
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I had a great experience for renting house from Urban Evolution. The house was exactly same as the pictures shared on the website. My property manager was so great and responsible for managing rental process....
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Sep 23,2022
Sep 23,2022
0
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Kelseigh has been great help. She's managed to get my situation sorted as quickly and efficiently as possible. The work was done to an amazing standard and with great manner and attitude. She has been amazing to work with as well to get everything sorted....
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Sep 11,2022
Sep 11,2022
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Student Accommodation - Minerva House
After struggling a while to find a studio accommodation, I got in touch with the urban evolution and the whole process was very efficient. The property manager I got in touch with were very pleasant and helped me very well....
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Sep 05,2022
Sep 05,2022
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Quick to secure a tenant in my student unit under a very tight schedule as UE only taking up the unit in mid August....
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Aug 31,2022
Aug 31,2022
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Urban Evolution has been fantastic throughout, I am moving to Liverpool and they have made the process very easy! They have a good range of apartments available in the city, highly recommend....
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Jul 03,2022
Jul 03,2022
1
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I am living in Chapel Street /Luton
The property of Chapel Street gives all you need to be happy and safe. This is the best accommodation for Students and Professionals in Luton. Very modern Duplex, Studios and En-Suite rooms. Nightly recommend Urban Evolution Group. The ...
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Apr 29,2022
Apr 29,2022
3
people found
this helpful
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Initially Id a great experience with Urban Evolution, Laura had made the moving process very easy.
Upon moving in to the Artesian I discovered several issues with the property. I noticed water marks on the paint, and asked to have it fixed, even offered to ...
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Mar 06,2022
Mar 06,2022
10
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this helpful
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If I could give this company 0 stars, I would. They will do anything to con you out of your money. Partner and I lived here 2 years as students and a year in full time work and all of a sudden, when we became full-time workers, ...
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Mar 10, 2022
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They are a sad joke. Thinking to involve lawyers now due to the stress they are giving us. ...
Feb 21,2022
Feb 21,2022
7
people found
this helpful
this helpful
Tried to keep £170 from my deposit by claiming, without evidence, that I had left the room in an unacceptable condition (I had not). I fought against this via the independent adjudicator and eventually got back the entire £170....
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Feb 04,2022
Feb 04,2022
17
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*** AVOID AT AT ALL COST *** THE COMPANY IS COMPLETELY FRAUDULENT, THEY TRY TO RIP OFF LANDLORDS AND TENANTS. THEY DO IT BY PUTTING LANDLORDS ACCOUNTS INTO DEBT WITH THEM AND MAKE UP ADDITIONAL CHARGES AND WITH TENANTS THEY TRY AND KEEP YOUR DEPOSIT. OR THEY ...
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Nov 02, 2023
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i have submitted all my docs and the deposit and they have not responded after that. i am frustrated. will be complaining to the police too. ...
Sep 26,2021
Sep 26,2021
16
people found
this helpful
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They tried to break my contract, tried to kick me out within 7 days after I refused to pay my electricity bill as it was in my contract not to pay! I fought back and was able to get 28 days as the contract said. They then ...
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Nov 05, 2021
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Hi Jade, we value all feedback good and bad, and I'm sorry read of the issues you have had. We would like to look into this further, please can you drop us an email at [email protected] so we can discuss this in more detail with you.
Thanks,
Abby
Urban Evolution. ...
Sep 06,2021
Sep 06,2021
3
people found
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Very professional and couldn't do enough to help when I was moving in . Very easy process. Would fully recommend ....
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Jul 07,2021
Jul 07,2021
11
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I consider Urban evolution a really bad letting company, with very bad support for tenants. They accused me of not paying rent, when I had paid it. Afterwards, they said that I was short of paying £5 in rent. Again, they were incorrect and I had ...
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Nov 05, 2021
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Hi Lucas,
I am currently going through all of our reviews to get a better understanding of our tenants experience, we value all feedback good and bad, and I'm sorry to read your experience was negative.
We want to get more of an understanding about your experience and what we can do better, please can you email us at [email protected]
Thanks,
Abby
Urban Evolution ...
Jun 27,2021
Jun 27,2021
11
people found
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this helpful
Constant issues throughout the tenancy, many unprofessional practices and will try to take advantage of you at any opportunity they get.
As I moved out the issues I've had are as follows:
1. Lost my reservation and had to re-apply
2. Gave wrong address to pick up ...
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Nov 05, 2021
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Hi Dave,
I am currently going through all of our reviews to get a better understanding of our tenants experience, we value all feedback good and bad, and I'm sorry to read your experience was negative.
We want to get more of an understanding about your experience and what we can do better, please can you email us at [email protected]
Thanks,
Abby
Urban Evolution ...
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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Last updated at 4:27 PM 05/03/2024 by allAgents
Best Letting Agent in Liverpool 
