Urban Evolution
4.6/5, 343 reviews
85% recommended
100% sales valuation accuracy
100% sales fee satisfaction
92% lettings valuation accuracy
92% lettings fee satisfaction

Property Features

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Latest Reviews

 View all Reviews 343
Featured Review
a
reviewed by 'Callum'
“Helen Bennet at Urban Evolution provided outstanding support during my relocation to Liverpool. Despite unexpected challenges with Rightmove's referencing process, ......”
Featured Review
a
reviewed by 'Elsie'
“I'm an overseas landlord of a property managed by Urban Evolution. Robyn has helped in my letting and property management ......”
Featured Review
a
reviewed by 'Jake Green'
“Great service. Thanks Ivan for helping me. Very friendly and professional team....”
Featured Review
a
reviewed by 'Shari'
“Great service. I moved in yesterday. Greta has been very helpful and understanding throughout the process....”
Featured Review
a
reviewed by 'Lingling'
“Lubica was very helpful regarding my request and processed everything in a very professional way within 24 hours. Thank you!...”
15th May 2024
reviewed by 'M.T.'
“Given the significant issues I faced, I strongly advise potential tenants to think twice before choosing Queensland Place and Urban ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £29,000 £29,000
Lettings 92% 92% £350 £1,200
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
44 11 225 35 1 0 1 1 19 6
Opening Hours
  • Monday: 09:00 - 17:00
  • Tuesday: 09:00 - 17:00
  • Wednesday: 09:00 - 17:00
  • Thursday: 09:00 - 17:00
  • Friday: 09:00 - 17:00
  • Saturday: Closed
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
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Rankings
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Estate agents
Letting agents
Latest Properties to Rent   1
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Urban Evolution Branches (view all 2)
Liverpool, L3
Luton, LU1
Featured Review
a

“A Review for Helen Bennet at Urban Evolution...”

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Feb 23,2024
Minithumbup
By: 'Callum'
Feb 23,2024
0 people found
this helpful
Helen Bennet at Urban Evolution provided outstanding support during my relocation to Liverpool. Despite unexpected challenges with Rightmove's referencing process, Helen's professionalism and compassion prevailed. She listened, advocated for me, and overturned Rightmove's decision, ensuring a positive outcome. Helen's kindness and dedication made the process ...
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Featured Review
a

“Praise from an overseas landlord...”

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Jan 19,2024
Minithumbup
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Robyn
By: 'Elsie'
Jan 19,2024
0 people found
this helpful
I'm an overseas landlord of a property managed by Urban Evolution. Robyn has helped in my letting and property management matters for two years. She is responsive and professional in handling my enquiries and requests. She is fair, won't evade responsibilities and very respectable....
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Featured Review
a

“Great service. Thanks Ivan for helping me. Ve......”

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Mar 17,2024
Minithumbup
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Ivan
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Elena
By: 'Jake Green'
Mar 17,2024
0 people found
this helpful
Great service. Thanks Ivan for helping me. Very friendly and professional team....
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Featured Review
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“Great service. I moved in yesterday. Greta ha......”

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Jan 14,2024
Minithumbup
By: 'Shari'
Jan 14,2024
0 people found
this helpful
Great service. I moved in yesterday. Greta has been very helpful and understanding throughout the process....
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Featured Review
a

“Professional & High Efficiency...”

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Oct 26,2023
Minithumbup
By: 'Lingling'
Oct 26,2023
1 people found
this helpful
Lubica was very helpful regarding my request and processed everything in a very professional way within 24 hours. Thank you!...
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“I wasn’t originally going to leave a review b......”

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Jun 08,2021
Minithumbdown
By: 'Rodrigo'
Jun 08,2021
8 people found
this helpful
I wasn’t originally going to leave a review but, this company deserves all the negative light it is getting here. They do not respond whatsoever to emails requiring urgency with regards to repairs, laundry, internet and utility bills. They try to rob you off ...
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By: Abby
Nov 05, 2021
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Hi Rodrigo, I am currently going through all of our reviews to get a better understanding of our tenants experience, we value all feedback good and bad, and I'm sorry to read your experience was negative. We want to get more of an understanding about your experience and what we can do better, please can you email us at [email protected] Thanks, Abby Urban Evolution ...

“urban evolution agency...”

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May 25,2021
Minithumbdown
By: 'Gabr'
May 25,2021
8 people found
this helpful
since Norfolk House II changed management it has been a failure ... taken over by an incompetent agency, who take time to respond to emails, have no communication with each other enough to be contacted by an agent telling me I was in late with the ...
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By: Abby
Nov 05, 2021
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Hi Gabr, I am currently going through all of our reviews to get a better understanding of our tenants experience, we value all feedback good and bad, and I'm sorry to read your experience was negative. We want to get more of an understanding about your experience and what we can do better, please can you email us at [email protected] Thanks, Abby Urban Evolution ...

“Asking for a deposit for damages and cleaning......”

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Apr 23,2021
Minithumbdown
By: 'T.'
Apr 23,2021
12 people found
this helpful
Asking for a deposit for damages and cleaning up for £250. Contract doesn't end until the end of the year, no notice on leaving the accommodation from either side. No damages have been done at all, no cleaning to be done either. Trying to call and ...
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By: Abby
Nov 05, 2021
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Hi T, I am currently going through all of our reviews to get a better understanding of our tenants experience, we value all feedback good and bad, and I'm sorry to read your experience was negative. We want to get more of an understanding about your experience and what we can do better, please can you email us at [email protected] Thanks, Abby Urban Evolution ...

“Unprofessional and lack of transparency...”

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Apr 15,2021
Minithumbdown
By: 'David'
Apr 15,2021
7 people found
this helpful
Recently tried to rent a flat, paid the security deposit.. as per the usual wanted to pay the whole year upfront.. passed the checks date got closer and closer to move in with multiple attempts to contact the agent she told us it was usual ...
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By: Abby
Nov 05, 2021
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Hi David, I am currently going through all of our reviews to get a better understanding of our tenants experience, we value all feedback good and bad, and I'm sorry to read your experience was negative. We want to get more of an understanding about your experience and what we can do better, please can you email us at [email protected] Thanks, Abby Urban Evolution ...

“Worst agent in Liverpool. No idea what they are doing!...”

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Mar 26,2021
Minithumbdown
By: 'Ste'
Mar 26,2021
8 people found
this helpful
Worst agent in Liverpool. Ever since I’ve been at Wolstenholme it seems to be new staff every month. What a joke. Common areas are dirty, staff are rude. I have neighbours paying a lot less rent them me fit the same apartment. I really ...
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By: Abby
Nov 05, 2021
View all comments (1)
Hi Ste, I am currently going through all of our reviews to get a better understanding of our tenants experience, we value all feedback good and bad, and I'm sorry to read your experience was negative. We want to get more of an understanding about your experience and what we can do better, please can you email us at [email protected] Thanks, Abby Urban Evolution ...

“Had a great time staying in Liverpool, Urban ......”

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Feb 27,2021
Minithumbup
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Abby
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Ashley
By: 'Pfoy1'
Feb 27,2021
0 people found
this helpful
Had a great time staying in Liverpool, Urban Evolution were fantastic, always happy to help and super responsive. Thanks UE....
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By: Abby
Nov 05, 2021
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Thank you for your feedback, its great to hear you enjoyed living with us during your time in Liverpool, we will be sure to pass on your feedback to the team. Thanks, Abby ...

“Terrible property management. Avoid it!...”

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Dec 19,2020
Minithumbdown
By: 'Tenant BlockB'
Dec 19,2020
14 people found
this helpful
Terrible property management. Avoid it! They completely lack of professionalism, transparency an ethics. They will try to make their profit increasing tenancy/utilities costs. I rented at One Wolstenholme Square Block B in Liverpool centre. Internet often didn't work or was very slow, the communication ...
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Comments (4) Report abuse Print review
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By: Tenant block B
Jun 25, 2021
View all comments (4)
Really would not recommend living anywhere under UE management. So many people have so many issues - and it’s not hard to see why. UE do not care about there tenants, will leave tenants with no electricity because they have not arranged communication between electricity company and tenant, leave washing machines broken, do not reply to emails and more. They care more about making a £20 profit than looking after there tenants and making sure there tenants are looked after especially with the p ...

“urbanevolution liverpool...”

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Dec 18,2020
Minithumbdown
By: 'Urbanevolution'
Dec 18,2020
9 people found
this helpful
Urbanevolution are managing various Elliot Group properties which are mainly occupied by students in the city center. They are managing the buildings and the majority of the letting however their standards of communication and truthfulness leave a lot to be desired. Maintenance in the blocks ...
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By: N\/A
Jun 11, 2023
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It's really terrible. They rent out investors units to students but investors don't receive any returns. They apply the money they receive to all sorts of things. Have you seen their service charge for a tiny cube room? ...
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Last updated at 4:27 PM 05/03/2024 by allAgents

Awards won by Urban Evolution

Regional Awards won by Urban Evolution

Individual Branch Awards

Liverpool, L3



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