100% sales valuation accuracy
100% sales fee satisfaction
92% lettings valuation accuracy
92% lettings fee satisfaction
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Abby
(89)
Ivan
(47)
Torren
(42)
James
(34)
Charlotte
(33)
Thelma
(32)
Elena
(30)
Simone
(23)
Ashley
(23)
Robyn
(19)
Helen
(19)
Greta
(17)
Abi
(17)
Danielle
(17)
Lubica
(17)
Alexandra
(15)
Sarah
(14)
Franco
(12)
Remy
(12)
Mia
(10)
Adam
(9)
Bradley
(8)
Elizabeth
(7)
Daniela
(6)
Fabio
(5)
Libby
(3)
Toni
(2)
Ahmed
(2)
Hannah
(2)
Tony
(1)
Emma
(1)
Pashma
(0)
Iliana
(0)
Iqra
(0)
Violeta
(0)
Mohammed
(0)
Latest Reviews
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a
reviewed by 'Elsie'
Featured Review
a
reviewed by 'Jake Green'
Featured Review
a
reviewed by 'Shari'
Featured Review
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reviewed by 'Lingling'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £29,000 | £29,000 |
| Lettings | 92% | 92% | £350 | £1,200 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 44 | 11 | 225 | 35 | 1 | 0 | 1 | 1 | 19 | 6 |
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Images & Videos
Featured Review
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Feb 23,2024
Feb 23,2024
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Helen Bennet at Urban Evolution provided outstanding support during my relocation to Liverpool. Despite unexpected challenges with Rightmove's referencing process, Helen's professionalism and compassion prevailed. She listened, advocated for me, and overturned Rightmove's decision, ensuring a positive outcome. Helen's kindness and dedication made the process ...
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Jan 19,2024
Jan 19,2024
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I'm an overseas landlord of a property managed by Urban Evolution. Robyn has helped in my letting and property management matters for two years. She is responsive and professional in handling my enquiries and requests. She is fair, won't evade responsibilities and very respectable....
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Mar 17,2024
Mar 17,2024
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Great service. Thanks Ivan for helping me. Very friendly and professional team....
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Jan 14,2024
Jan 14,2024
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Great service. I moved in yesterday. Greta has been very helpful and understanding throughout the process....
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Oct 26,2023
Oct 26,2023
1
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Lubica was very helpful regarding my request and processed everything in a very professional way within 24 hours. Thank you!...
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Mar 06,2024
Mar 06,2024
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Very happy from the service. The accommodation is very nice. Ivan is very helpful....
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Mar 06,2024
Mar 06,2024
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Perfect place to stay in Luton. Safe place. The rooms are clean and the buildings are wellmaintained. Ivan and Eli are the most kind persons in the world. They are excellent in comunication and very profesional....
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Mar 05,2024
Mar 05,2024
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Brilliant team at urban evolution, quick turnaround to replying to emails, been here for 3 years and haven’t looked back since.
Cheers Greta...
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Feb 16,2024
Feb 16,2024
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Bradley is very helpful and we always have full communications for every decisions regarding the tenancy arrangements....
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Feb 08,2024
Feb 08,2024
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My query was speedily and efficiently dealt with by both of the staff members I have named....
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Jan 21,2024
Jan 21,2024
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Greta was great from start to finish & made the process easy & stress free. She was always there to help and answer any questions or concerns we had, thanks again!...
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Jan 18,2024
Jan 18,2024
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When I inquired about the unpaid rent, she checked on it right away, and the payment was made and credited immediately....
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Jan 15,2024
Jan 15,2024
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I feel grateful for the quality services provided to me by Urban Evolution last week. In particular, I like to express my gratitude to a UE staff, Lubica Martinakova who gave me a swift and responsible help to fully answer all of my questions....
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Jan 08,2024
Jan 08,2024
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Consistently delaying the remittance of monthly rental income without providing any specific reason......
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Comment on agent fees
Expensive.
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Dec 14,2023
Dec 14,2023
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Staff is responsive and helpful. My problem was timely addressed....
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Dec 13,2023
Dec 13,2023
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This agent was mandated to manage my property at Wolstenholme Square Liverpool.
Whilst a couple of their staff notably James Adamson and others were courteous and efficient, the rent is always paid late and it took several complaints to finally get a monthly statement.
Regarding ...
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Nov 22,2023
Nov 22,2023
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Gave me a thorough clear response to my queries, fast response time and above all very respectful....
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Nov 07,2023
Nov 07,2023
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Very helpful staff, with a quick and easy application process!...
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Nov 06,2023
Nov 06,2023
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Urban Evolution has progressed steadily to provide a better service to their landlords. We are the forgotten end of the equation who happen to pump in billions of pounds every year into this industry but were taken for granted! Thanks Lubica “from UE accounting” for ...
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Nov 06,2023
Nov 06,2023
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Your turnaround is good. But can be improved. Will be great if we can receive a reply within 1.5 days....
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Nov 06,2023
Nov 06,2023
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Libby helped me with a proof of address letter the other day and even managed to get it to me within 1 day so I could meet my deadline I really appreciated that and as always handled my query professionally top service 👍...
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Nov 01,2023
Nov 01,2023
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Urban Evolution staff are excellent to deal with, Efficient and pleasant....
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Nov 01,2023
Nov 01,2023
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We lived five and half years in Opto Village. Ivan and his team was always supporting in any cases. Great experience!...
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Oct 10,2023
Oct 10,2023
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Was always quick to respond. Very eager to listen to and fix any problems we encountered. Very good at explaining what was going on at all stages....
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Oct 06,2023
Oct 06,2023
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Very helpful, especially with my autism they helped out a lot. Got me a room quickly and without stress or trouble....
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Oct 03,2023
Oct 03,2023
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The accommodations from opto village are genuinely very good, they are nice and clean. Tjey have a very good support system also....
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Sep 30,2023
Sep 30,2023
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During the procedure of booking my student accommodation James Bennett was always available, polite and willing to assist. Would strongly recommend!...
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Sep 26,2023
Sep 26,2023
1
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Nice and friendly place. I can recommend it to everyone. The staff is very kind and helpful.
Thanks to the main manager Ivan Karakashev!...
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Sep 26,2023
Sep 26,2023
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Nice place, friendly staff, worm in winter months.
Thanks to main manager Ivan Karakashev!...
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Sep 23,2023
Sep 23,2023
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Rent was delayed. Lubricant responded very next day and promised payment...
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Sep 18,2023
Sep 18,2023
2
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Urban Evolution did not answer our maintenance requests in a timely manner. They left us with ruined furniture for over 4 months and a dirty communal area.
They're now ignoring us when we're asking for our deposits back - despite them being secured in the DPS. ...
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Sep 14,2023
Sep 14,2023
1
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If I could give less than 1 star I would. All these 5 star reviews you're reading they get you to write immediately after signing your tenancy - ironically I wrote one myself. After a 6 month tenancy and a further month fighting for my £650 deposit back, I ...
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Sep 13,2023
Sep 13,2023
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If I could give 0 stars I would.
First, they completely ghosted me after I sent the deposit for the flat. After multiple emails (there is NO other way to contact the company) they replied and drafted the contract for me to move in 2 days before ...
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Aug 31,2023
Aug 31,2023
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Remy was amazing. He helped with any issues that i faced with my accommodation and was happy to help....
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Aug 30,2023
Aug 30,2023
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I wish there was a way in which I could give less than a star. If you appreciate your money, time and mental health do not–under any circumstance–get in touch with urban evolution. My partner and I have been trying to rent a ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
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Last updated at 4:27 PM 05/03/2024 by allAgents
Best Letting Agent in Liverpool 
