Martin & Co
4.1/5, 3769 reviews
75% recommended
93% sales valuation accuracy
97% sales fee satisfaction
90% lettings valuation accuracy
86% lettings fee satisfaction
No company information

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Latest Reviews

 View all Reviews 3769
Featured Review
a
reviewed by 'AQ Ahmad'
“Javaid and his team have managed my property for several years. Throughout, they have gone above and beyond to ensure ......”
Featured Review
a
reviewed by 'Stephen Fleming'
“Having dealt with a number of letting agencies for our properties over the years, Martin & Co are far and away ......”
Featured Review
a
reviewed by 'Virinder'
“We have been with Martin & Co, Shawlands for 10 years and the service has been exemplary. There has been very little ......”
Featured Review
a
reviewed by 'laura'
“The team are all exceptionally Knowledgeable and helpful. I have used the services for over 10 years which is due to ......”
Featured Review
a
reviewed by 'Merlin'
“Really impressed with Martin & Co in Wokingham! The Sales Director Ian Springell was a fountain of information and knowledge. He ......”
30th Oct 2024
reviewed by 'Cameron'
“Kelly Kennedy was impeccable, she was so helpful in the viewing and was very knowledgeable and answered my questions to ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 93% 97% £27,000 £1,000,000
Lettings 90% 86% £290 £3,500
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
864 133 1544 643 214 8 118 9 105 131
Opening Hours
  • Monday: 09:00 - 17:00
  • Tuesday: 09:00 - 17:00
  • Wednesday: 09:00 - 17:00
  • Thursday: 09:00 - 17:00
  • Friday: 09:00 - 17:00
  • Saturday: Closed
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
ARLA NALS TPOS SAL SAGEagent Relocation Agent Network
Rankings
Overall
Estate agents
Letting agents
Latest Properties to Rent   36
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Martin & Co Branches (view all 221)
Aberdeen, AB25
Abingdon, OX14
Airdrie, ML6
Aldershot, GU11
Andover, SP10
Ashford, TN23
Ashford High Street, TN24
Ayr, KA7
Featured Review
a

“Amazing estate agency run by an honest and principled person and team...”

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May 20,2023
Minithumbup
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Javaid
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Javaid
By: 'AQ Ahmad'
May 20,2023
13 people found
this helpful
Javaid and his team have managed my property for several years. Throughout, they have gone above and beyond to ensure the property is tenanted effectively while also going out of their way to help the tenant. Any issues I have had, be it missed rent ...
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Featured Review
a

“The most professional lettings agency by some margin...”

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May 19,2023
Minithumbup
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Lynda
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Javaid
By: 'Stephen Fleming'
May 19,2023
0 people found
this helpful
Having dealt with a number of letting agencies for our properties over the years, Martin & Co are far and away the best we've ever worked with. All our correspondence is handled promptly and professionally, and should we need to speak to a staff member directly, ...
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Featured Review
a

“We have been with Martin & Co, Shawlands for ......”

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Apr 23,2023
Minithumbup
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Javaid
By: 'Virinder'
Apr 23,2023
0 people found
this helpful
We have been with Martin & Co, Shawlands for 10 years and the service has been exemplary. There has been very little input from myself as everything is dealt with by the office professionally and efficiently. I hear of horror stories from other landlords using different agents, ...
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Featured Review
a

“The team are all exceptionally Knowledgeable ......”

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May 01,2023
Minithumbup
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Javaid
By: 'laura'
May 01,2023
0 people found
this helpful
The team are all exceptionally Knowledgeable and helpful. I have used the services for over 10 years which is due to the diligence and high level of service I have received....
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Featured Review
a

“Everything we needed and more...”

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Dec 21,2022
Minithumbup
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Ian
By: 'Merlin'
Dec 21,2022
2 people found
this helpful
Really impressed with Martin & Co in Wokingham! The Sales Director Ian Springell was a fountain of information and knowledge. He understood our situation and gave us brilliant advice on the market and what we needed to do. We had two other agents out (and one ...
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By: Ian Springell
Dec 21, 2022
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Hi Merlin, Thank you for your kind words, it was a pleasure to help you understand the current market and I am always here if you need to speak to me. I am confident when you are ready we will get you a great price from a great buyer. ...

“what a shambles they failed to collect rent. u fill ......”

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Apr 28,2014
Minithumbdown
By: 'never'
Apr 28,2014
1 people found
this helpful
what a shambles they failed to collect rent. u fill a form in to say no pets or smokers an what do u find cat hairs everywhere fag burns all over carpets. the tenant cut kitchen cuboards in half decorated the house as they pleased....
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What agent could do to change your mind?
could have told me before they wrecked the house
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“I did not read the message on time before they ......”

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Apr 28,2014
Minithumbdown
By: 'Dm'
Apr 28,2014
1 people found
this helpful
I did not read the message on time before they came to view the property for futures tenants (we are outgoing tenants). Nicola could not get into the front door, instead, used the back door to get in ( they have keys for the property)... To ...
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“DO NOT USE THIS ESTATE AGENTS!!!! Was going to rent ......”

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Apr 28,2014
Minithumbdown
By: 'Hubble23'
Apr 28,2014
0 people found
this helpful
DO NOT USE THIS ESTATE AGENTS!!!! Was going to rent from them, changed my mind about the flat and was threatened with a huge cancellation fee (which is ILLEGAL). Very unhelpful staff. The member of staff I was assigned had no idea about the flat, ...
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“I had a terrible experience with Martin & Co. The member ......”

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Apr 10,2014
Minithumbdown
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Dayna
By: 'Unknown'
Apr 10,2014
6 people found
this helpful
I had a terrible experience with Martin & Co. The member of staff named David was very unprofessional. My partner called on Monday the 07/04 to arrange a viewing for half past 5. Only to find out once we arrived at the property he had also arranged for ...
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“Find any way possible to bleed you dry. Contact you 3 ......”

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Apr 07,2014
Minithumbdown
By: 'Boyd'
Apr 07,2014
4 people found
this helpful
Find any way possible to bleed you dry. Contact you 3 months prior to tenancy expiring to bully you into signing another fixed term (with more fees) If you don't respond immediately they come and erect a to-let sign to try and intimidate you. Never respond ...
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“Very poor and use bully tactics to milk as much ......”

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Apr 07,2014
Minithumbdown
By: 'Ralph'
Apr 07,2014
4 people found
this helpful
Very poor and use bully tactics to milk as much money from you as possible. They request renewal upto 3 months before it's even due, and If you do not instantly agree they come the following day and erect a to-let board. Overall they are rubbish ...
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“I have never in my life had the unfortunate to ......”

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Apr 05,2014
Minithumbdown
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Matt
By: 'Exasperated'
Apr 05,2014
3 people found
this helpful
I have never in my life had the unfortunate to deal with a more incompetent company. I have literally nothing positive to say about my 18 months as a tenant or Martin and Co. Manchester Central. I would not usually waste my time writing a review ...
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“Possibly the most unhelpful letting agent I have dealt with. ......”

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Apr 05,2014
Minithumbdown
By: 'SJ42'
Apr 05,2014
0 people found
this helpful
Possibly the most unhelpful letting agent I have dealt with. When they say they'll call you back don't ever expect a call, you will always have to chase them up on the most simple of requests. If you have to chase it up its never ...
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What agent could do to change your mind?
Be able to answer simple enquiries over the phone 9 times out of 10 I get told the person who can deal with my request is away on "training" Actually call back when they say they will!!!!!!!!!!!! This is the most frustrating thing of all Communicate requests to and from the landlord in a reasonable amount of time without me having to chase if up When you say your going to do something, do it!!! For example, sending a email that I have to request 3 times or organising work to a property
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“The Merthyr Tydfil branch of Martin & Co have been outstanding ......”

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Mar 27,2014
Minithumbup
By: 'Angela'
Mar 27,2014
0 people found
this helpful
The Merthyr Tydfil branch of Martin & Co have been outstanding in their professionalism and level of helpfulness. This extends to advice prior to purchasing a buy to let and has continued throughout the whole process of valuing and letting our property for us. They have ...
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“WOW- The Team at Merthyr has been great especially Sarah.......”

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Mar 24,2014
Minithumbup
By: 'Andrew'
Mar 24,2014
0 people found
this helpful
WOW- The Team at Merthyr has been great especially Sarah. I was with another agent and the differnce has been astonishing - professional, helpful, patient and deeply knowledgeable. I have felt that I am in very safe hands and I have total trust in Sarah (...
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“I have been using Martin's in Basingstoke for the past ......”

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Mar 20,2014
Minithumbup
By: 'John'
Mar 20,2014
5 people found
this helpful
I have been using Martin's in Basingstoke for the past three years for a full managed service on multiple properties. Over that period my properties have had few vacancies, rent has been paid on time with no bad debts and overall the experience has been ...
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“This has to be the rudest bunch of unprofessional money-grabbers ......”

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Mar 19,2014
Minithumbdown
By: 'STAY'
Mar 19,2014
4 people found
this helpful
This has to be the rudest bunch of unprofessional money-grabbers I have ever had the complete displeasure of dealing with. Not only do they charge extortionate prices for absolutely everything - they just don't care about you as a landlord or your property as your ...
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What agent could do to change your mind?
Not if they were free to use and found me a tenant willing to pay 100 times the rent price.
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By: Martin & Co Kirkcaldy
Mar 20, 2014
View all comments (4)
We are 100% fully compliant with the Tenancy Deposit Scheme and tenant premiums. While we are aware some agents in the area are still "illegally" charging tenants the admin fee, probably still holding the tenant's deposit and not a member of any governing bodies. We are members of the Scottish Association of Landlords (SAL), Council of Letting Agents (CLA), National Landlord Association (NLA), UK Association of Letting Agents (UKALA), Safe Deposit Scotland (SDS), The Property Ombudsman (TPO), an ...

“I have used Martin & Co in Andover on two occasions ......”

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Mar 15,2014
Minithumbup
By: 'M'
Mar 15,2014
0 people found
this helpful
I have used Martin & Co in Andover on two occasions now to find tenants for an apartment in Andover town centre. On both occasions they proved to be cost-effective and efficient. Previously I used another local agent and had extremely poor service by comparison. Carole ...
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“We secured a flat in a new development and found ......”

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Mar 07,2014
Minithumbup
By: 'Ant'
Mar 07,2014
4 people found
this helpful
We secured a flat in a new development and found both the letting agent and office staff friendly and helpful. The move in date went according to plan but the paperwork was very thorough which took time to complete. The flat was great and we ...
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“I have just vacated the property , I am sad to ......”

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Mar 07,2014
Minithumbup
By: 'hannahthom'
Mar 07,2014
3 people found
this helpful
I have just vacated the property , I am sad to be leaving as I really did love my flat . As agents they were fine , they helped with a couple of issues with people parking in my allocated space which was great so I didn't have ...
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“As a landlord and owner of several properties , with experience ......”

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Mar 06,2014
Minithumbdown
By: 'Bal'
Mar 06,2014
3 people found
this helpful
As a landlord and owner of several properties , with experience of dealing with several letting agents I advise stay away from " Martin & Co" their incompetence in dealing with my property was laughable not only did they mislead me , they also denied all wrong doings despite ...
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“In NOVEMBER 2013 we informed the landlord directly of a damp ......”

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Mar 05,2014
Minithumbdown
By: 'Jo'
Mar 05,2014
4 people found
this helpful
In NOVEMBER 2013 we informed the landlord directly of a damp problem, serious damp and mould growing in the main bedroom where I sleep with my NEWBORN CHILD. We had a specialist come round and tell us that they had already been to the house nearly ...
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What agent could do to change your mind?
They could have solved the issues in a timely fashion instead of doing nothing ignoring our emails and leaving us living in a house full of mould and damp
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By: Reviews Online
May 31, 2022
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I have also found Martin & Co Caterham to be thoroughly unpleasant, highly unprofessional and completely dishonest. They have lied, cheated and stolen from me. I do not recommend them and advise using other agents ...

“The most discussing customer service I have ever received in ......”

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Feb 27,2014
Minithumbdown
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Lynsey
By: 'M'
Feb 27,2014
6 people found
this helpful
The most discussing customer service I have ever received in my life. In no way did I ever feel like a paying customer of 6 months. Major attitude problem, wouldn't let me finish a sentence, no time for me or my husband what so ever! Provided ...
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What agent could do to change your mind?
If the agent had treated me like a customer and spoke to me with some manners atleast one of the times I called then this issue might have been sorted a long time ago!
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“Martin & Co is a very committed estate agent. I had ......”

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Feb 25,2014
Minithumbup
By: 'Sakib'
Feb 25,2014
2 people found
this helpful
Martin & Co is a very committed estate agent. I had seen 3 other agents for 5 months and they could not help me with finding a rental property. As soon as I went into Martin & Co in Stratford, they were very helpful and welcoming unlike other agents ...
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“I can't recommend Martin & Co Aldershot highly enough. Friendly, professional ......”

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Feb 25,2014
Minithumbup
By: 'AMW'
Feb 25,2014
3 people found
this helpful
I can't recommend Martin & Co Aldershot highly enough. Friendly, professional and responsive when needed. I have a young family and I felt they were considerate throughout whilst we completed the process. We have stayed in the property for 2 years and are only leaving as the ...
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“Firstly we were given incorrect information on the pricing of ......”

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Feb 22,2014
Minithumbdown
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Helen
By: 'AWFUL'
Feb 22,2014
7 people found
this helpful
Firstly we were given incorrect information on the pricing of the property and rent and also were sent incorrect documents after already paying out £100 admin fee. We were then ignored for 4 weeks by Helen the estate agent who had taken our money and left us ...
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“Can honestly say I would rather be homeless than deal ......”

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Feb 22,2014
Minithumbdown
By: 'DO'
Feb 22,2014
10 people found
this helpful
Can honestly say I would rather be homeless than deal with these again. Can't believe how we were spoken to by the manager Kerry zebedee, absolutely vile human! All they were interested in was getting as much money out of us as possible and once ...
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“Can honestly say I would rather be homeless than deal ......”

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Feb 22,2014
Minithumbdown
By: 'DO'
Feb 22,2014
13 people found
this helpful
Can honestly say I would rather be homeless than deal with these again. Can't believe how we were spoken to by the manager Kerry zebedee, absolutely vile human! All they were interested in was getting as much money out of us as possible and once ...
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“The service that has been provided by both Mitul and ......”

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Feb 21,2014
Minithumbup
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Mitul
By: 'Mr'
Feb 21,2014
1 people found
this helpful
The service that has been provided by both Mitul and Jo has been exemplary. We have been updated throughout and have been extremely impressed with their professionalism and courtesy. They have also suggested alternative which we had not considered. They have both gone the extra ...
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“Absolutely disgusted with this company, paid a fee to end ......”

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Feb 21,2014
Minithumbdown
By: 'Cakes'
Feb 21,2014
5 people found
this helpful
Absolutely disgusted with this company, paid a fee to end tenancy early due to my job being transferred but still held accountable for rent after this date! The have charged for everything possible keep a majority of our deposit despite most being wear and tear ...
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“Martin & Co have let and managed my property since 2010 and ......”

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Feb 21,2014
Minithumbup
By: 'Ben'
Feb 21,2014
4 people found
this helpful
Martin & Co have let and managed my property since 2010 and they have always done an excellent job. I am sorry to say that they no longer manage it for me, but that's ok as they have just sold it for me! Thank you to all ...
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“I have been in the property for 2 and a half ......”

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Feb 20,2014
Minithumbup
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Linda
By: 'Maria'
Feb 20,2014
1 people found
this helpful
I have been in the property for 2 and a half years and in that time I never had any issues with Martin & Co. if there were any problems i.e water leaks or power cuts i just had to phone any time night or day ...
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“Avoid. They charge for everything, renewal of the contract ( every 6......”

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Feb 19,2014
Minithumbdown
By: 'D'
Feb 19,2014
7 people found
this helpful
Avoid. They charge for everything, renewal of the contract ( every 6-12 mounths) £75, even after five years they want from us £500 for erly relive (2 mounth befor end of tenacy). They comming to your place,bringing people for vawing without notice, after all they live door open ...
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“Thank you to the Martin & Co team for all your ......”

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Feb 18,2014
Minithumbup
By: 'Phil'
Feb 18,2014
5 people found
this helpful
Thank you to the Martin & Co team for all your help over the last three years. You have rented my house succesfully throughout this time and always provided me with good tenants and an efficient service. I always recommend you to other Landlords I meet....
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“Thank you for liaising with my Landlord and fixing my ......”

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Feb 17,2014
Minithumbup
By: 'Martin'
Feb 17,2014
5 people found
this helpful
Thank you for liaising with my Landlord and fixing my boiler so promptly, especially on a Friday. Didn't fancy a weekend of cold showers......
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

We are registered with the Property Ombudsman redress system. But more important, you can call the Director Eduardo Prato directly on his mobile, day or night, if at any point you're not completely satisfied with our service.
Last updated at 4:29 PM 04/03/2024 by allAgents

Awards won by Martin & Co

Regional Awards won by Martin & Co

Individual Branch Awards

Aberdeen, AB25

Uckfield, TN22

Glasgow, G41

Crewe, CW2

Cambridge, CB1

Basingstoke, RG21

London, SW12

Stirling, FK8



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