Martin & Co
4.1/5, 3769 reviews
75% recommended
93% sales valuation accuracy
97% sales fee satisfaction
90% lettings valuation accuracy
86% lettings fee satisfaction
No company information

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 93% 97% £27,000 £1,000,000
Lettings 90% 86% £290 £3,500
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
864 133 1544 643 214 8 118 9 105 131
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
ARLA NALS TPOS SAL SAGEagent Relocation Agent Network
Latest Properties to Rent   36
Images & Videos

“I've had to instruct this company almost every step of ......”

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Feb 17,2014
Minithumbdown
By: 'Alice'
Feb 17,2014
0 people found
this helpful
I've had to instruct this company almost every step of the way about their management. The current situation is the SafedepositsScotland deposit which supports vandalising tenants leaving the owner in the dark. As a result the cost of repairing kitchen is ignored and full deposit ...
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“I have been using this agent for 5yrs now with ......”

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Feb 17,2014
Minithumbup
By: 'Professional'
Feb 17,2014
7 people found
this helpful
I have been using this agent for 5yrs now with various properties and have always had a good service. There has been a change of ownership over the last 8mths , having dealt with the previous Branch and office managers for 4yrs having a good rapport ...
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“This note is a comment on our experience with Mitul ......”

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Feb 14,2014
Minithumbup
Mitul
By: 'Paul'
Feb 14,2014
1 people found
this helpful
This note is a comment on our experience with Mitul Gadhia, Area Director for Martin & Co Estate Agents, Loughborough. Our first association with Mr Gadhia was when we were trying to find and secure a student house for our daughter for academic year commencing July 2014. ...
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“I am a new Landlord with Martin & Co having previously ......”

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Feb 14,2014
Minithumbup
By: 'James'
Feb 14,2014
3 people found
this helpful
I am a new Landlord with Martin & Co having previously used another agent in Basingstoke. What a refreshing change ! Helpful and very professional....
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“All my queries were dealt with promptly, courteously and efficiently. ......”

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Feb 07,2014
Minithumbup
By: 'susan'
Feb 07,2014
5 people found
this helpful
All my queries were dealt with promptly, courteously and efficiently. As a new landlord I needed a lot of help and guidance which was given willingly....
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“Instructed Martin & Co to advertise my property for rental purposes. ......”

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Feb 05,2014
Minithumbup
Simon
By: 'Bobby'
Feb 05,2014
0 people found
this helpful
Instructed Martin & Co to advertise my property for rental purposes. Mainly dealt with Parma & Simon. Had 3 viewings organised within 2 days of which one accepted my property. The tenants have just extended their contract for another year and have to say they have been great tenants. ...
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“I advertised my property through Martin and Co in Decembr 2013. ......”

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Jan 30,2014
Minithumbdown
By: 'russ'
Jan 30,2014
1 people found
this helpful
I advertised my property through Martin and Co in Decembr 2013. It was for 525 pounds. They suddently without my consent reduced the fee to 500 pounds without my permission and stated they found a tenant who is interested. I told them i was not interested however they ...
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“I am very pleases with the service received by martin ......”

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Jan 30,2014
Minithumbup
By: 'Ffion'
Jan 30,2014
0 people found
this helpful
I am very pleases with the service received by martin and co as a tenant. Any queries are dealt with quickly and all staff members are friendly and eager to help....
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“Indifferent. All they care about is your money. Have been ......”

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Jan 29,2014
Minithumbup
By: 'Dr'
Jan 29,2014
5 people found
this helpful
Indifferent. All they care about is your money. Have been begging for simple stuff. If you care about yourself and family, AVOID....
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“I was extremely impressed with the attention and time I ......”

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Jan 29,2014
Minithumbup
By: 'AstonS'
Jan 29,2014
0 people found
this helpful
I was extremely impressed with the attention and time I was given in finding a house by Mandeep, Not only did he show us around several houses but he talked in detail about each one, giving his honest opinion on the houses and if whether ...
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“My property was on the market with another agent and ......”

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Jan 28,2014
Minithumbup
By: 'Jared'
Jan 28,2014
0 people found
this helpful
My property was on the market with another agent and I was getting no viewings so I decided to change to Martin and Co and Jo Phillips looked after my sale. I was impressed with Jo's professionalism throughout the whole of the sale right through ...
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“Excellent service. Valuation spot on and house let very quickly. ......”

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Jan 23,2014
Minithumbup
By: 'Sam'
Jan 23,2014
2 people found
this helpful
Excellent service. Valuation spot on and house let very quickly. Good knowledge of local market and very helpful with gas checks/law etc etc. Felt well looked after. Appointments all arranged at my convenience. Very trustworthy and I wouldn't hesitate to recommend them....
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“I visited Martin & Co in October 2013 to book a valuation ......”

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Jan 21,2014
Minithumbup
By: 'Vicki'
Jan 21,2014
3 people found
this helpful
I visited Martin & Co in October 2013 to book a valuation to be taken out on my property for rentals. I was very happy with the service that Mr Lola provided me. As most landlords I visited three different agents in the area and ended up ...
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“I have just come back from a visit to this ......”

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Jan 20,2014
Minithumbdown
By: 'Westielover'
Jan 20,2014
4 people found
this helpful
I have just come back from a visit to this agency and I am so angry by the way we were dealt with. My husband and I drove to Basingstoke to take our daughter to sort out her tenancy with Martin & Co. She has just ...
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What agent could do to change your mind?
Retrain their staff.
Attached Filesnbsp;
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“I have just come back from a visit to this ......”

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Jan 20,2014
Minithumbdown
By: 'Westielover'
Jan 20,2014
2 people found
this helpful
I have just come back from a visit to this agency and I am so angry by the way we were dealt with. My husband and I drove to Basingstoke to take our daughter to sort out her tenancy with Martin & Co. She has just ...
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What agent could do to change your mind?
Retrain their staff.
Attached Filesnbsp;
Was this helpful? Yes

“We have used Martin & Co for some years now, first ......”

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Jan 17,2014
Minithumbup
By: 'Karen'
Jan 17,2014
0 people found
this helpful
We have used Martin & Co for some years now, first just to find tenants for our three properties and now to manage them as well. They have always been very professional, pleasant to deal with, prompt in dealing with things and I would happily recommend ...
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“I have rented a property and sold a property through ......”

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Jan 17,2014
Minithumbup
By: 'Debbie'
Jan 17,2014
1 people found
this helpful
I have rented a property and sold a property through Andrew at Martin & Co. He has been very responsive and helpful, so I am surprised by the other reviews here, as it isn't reflective of my experience....
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“Both Sarah and Sam have been of tremendous help with ......”

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Jan 17,2014
Minithumbup
By: 'Tracey'
Jan 17,2014
1 people found
this helpful
Both Sarah and Sam have been of tremendous help with advice and marketing of my property. I am based over in Manchester, whilst my property is in Hengoed, so it was important to find a local trustworthy and reliable agent who would act for me ...
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“Not a single good word to say about Martin and ......”

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Jan 16,2014
Minithumbdown
By: 'Annoyed'
Jan 16,2014
3 people found
this helpful
Not a single good word to say about Martin and Co Huddersfield. Avoid at all costs. I rented a student property last year. Very helpful when you want to rent, after that a complete nightmare. So disorganised, one staff member was even snotty. Firstly they ...
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What agent could do to change your mind?
No way I would ever recommend to anyone based on my experience
Attached Filesnbsp;
Was this helpful? Yes
By: Still annoyed
Jan 24, 2014
View all comments (2)
Dear William Taylor I don’t believe my review was unjust in any way. The first property was in fact 'substandard'. Upon awareness of this was certainly not when you executed the tenancy. We were only told about the flooding after we had spent a while in your office after paying our first month’s rent and after handing us the keys. We were told about the issue and that an attempt had been made to fix the problem but nothing could be done and we would just not be able to use our ...

“I have dealt with Martin & Co for some time now. ......”

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Jan 14,2014
Minithumbup
By: 'Customer'
Jan 14,2014
0 people found
this helpful
I have dealt with Martin & Co for some time now. They are competitively priced, extremely quick in reacting to my needs, and those of my tenants, and their knowledge of the industry is second to none. For me, the most important thing is that I ...
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Was this helpful? Yes

“I am kept well informed on any issues with the ......”

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Jan 13,2014
Minithumbup
By: 'Ang'
Jan 13,2014
1 people found
this helpful
I am kept well informed on any issues with the property. The team work hard to ensure the property has a tenant. Any info I request is looked into in a timely manner....
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“My friend and I have also had the same experience ......”

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Jan 11,2014
Minithumbdown
Prakash
By: 'Ro'
Jan 11,2014
0 people found
this helpful
My friend and I have also had the same experience with Martin & Co and in particular the same member of staff, Prakash Parmar. On the viewing, I was informed that the house was through the post bills for the gas and electric, there was a ...
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What agent could do to change your mind?
Do not give false promises to customers, speak to customers like human beings, be polite, be helpful
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“I used the newly formed Sales division to sell my 2 ......”

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Jan 10,2014
Minithumbup
By: 'Steve'
Jan 10,2014
0 people found
this helpful
I used the newly formed Sales division to sell my 2 bedroom apartment in York. They performed a very quick valuation, and found a buyer within a week! The manager (Jayne Morgan) was brilliant throughout, keeping me informed on a regular basis, chasing both sets of ...
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“I have used other agencies in the area in the ......”

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Jan 10,2014
Minithumbup
Matthew
By: 'Helga'
Jan 10,2014
2 people found
this helpful
I have used other agencies in the area in the past, but Matthew and Sam at Martin and Co have been by FAR the best. I have had excellent service at all times including finding me suitable tenants, immediate follow up with any queries and ...
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“First time I have rented a property from Martin & Co. ......”

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Jan 09,2014
Minithumbup
By: 'Bob'
Jan 09,2014
0 people found
this helpful
First time I have rented a property from Martin & Co. Staff are very friendly and helpful, and all property management issues have been dealt with to a professional standard in a reasonable timeframe....
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“Excellent result and broke the record for speed of letting ......”

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Jan 09,2014
Minithumbup
By: 'Licong'
Jan 09,2014
0 people found
this helpful
Excellent result and broke the record for speed of letting and the rent achieved compared to other agents I've used in the past! Thank you!...
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“We are absolutely appalled and shocked by the lack of ......”

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Jan 08,2014
Minithumbdown
By: 'annoyedtenant'
Jan 08,2014
4 people found
this helpful
We are absolutely appalled and shocked by the lack of communication and common knowledge of certain members of staff at this branch. Several times we have called, and gone into the branch to speak to the member of staff responsible for the bonds, to be ...
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What agent could do to change your mind?
Got a qualification in customer service and know their job!
Attached Filesnbsp;
Attachments

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“Absolutely awful, fees are extortionate! Our landlord manages the property ......”

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Jan 06,2014
Minithumbdown
By: 'xmadxmoex'
Jan 06,2014
1 people found
this helpful
Absolutely awful, fees are extortionate! Our landlord manages the property yet M&CO decided that we should have to pay inventory fees and plenty of other hidden fees here and there! Each year we renew we are told that we need to pay a contract ...
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What agent could do to change your mind?
Not been so hidden with fees and dont charge for stuff they dont actually undertake.
Attached Filesnbsp;
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“Made the Keystone Cops look organised. Staff pleasant it service ......”

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Dec 31,2013
Minithumbdown
By: 'Experienced'
Dec 31,2013
1 people found
this helpful
Made the Keystone Cops look organised. Staff pleasant it service well below standard. Mix up with keys, viewings and letting particulars. Discharged for poor performance....
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“Excellent service received, very helpful agent, dealt with our need ......”

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Dec 30,2013
Minithumbup
By: 'Lukasz'
Dec 30,2013
0 people found
this helpful
Excellent service received, very helpful agent, dealt with our need very quickly as we have had only few days left to move out from previous property. Team is very professional and even now very helpful. Would recommend to friend and you will be always happy....
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

We are registered with the Property Ombudsman redress system. But more important, you can call the Director Eduardo Prato directly on his mobile, day or night, if at any point you're not completely satisfied with our service.
Last updated at 4:29 PM 04/03/2024 by allAgents

Awards won by Martin & Co

Regional Awards won by Martin & Co

Individual Branch Awards

Aberdeen, AB25

Uckfield, TN22

Glasgow, G41

Crewe, CW2

Cambridge, CB1

Basingstoke, RG21

London, SW12

Stirling, FK8



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