William H Brown
3.8/5, 1667 reviews
71% recommended
75% sales valuation accuracy
81% sales fee satisfaction
76% lettings valuation accuracy
83% lettings fee satisfaction

Property Features

William H. Brown is part of Sequence(UK) Limited one of the largest national networks of estate agents throughout the country. show more William H. Brown is part of Sequence(UK) Limited one of the largest national networks of estate agents throughout the country.

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Latest Reviews

 View all Reviews 1667
15th May 2024
reviewed by 'Tina Mann'
“Absolutely shocking the way they treat customers.The initial meeting was good, but the minute you sign on the dotted ......”
11th May 2024
reviewed by 'John Simpson'
“Ollie and Tom were very professional, friendly and extremely helpful with a difficult letting and kept me in touch throughout ......”
7th May 2024
reviewed by 'John'
“Interested in a property and called the Bawtry office about more information. An agent by the name of Ellie said "......”
6th May 2024
reviewed by 'James'
“I write this review to inform the public of the unethical practices of this company, this is speaking from a ......”
30th Apr 2024
reviewed by 'Laurence Sansum'
“Ashley samson gave us both all the confidance and means to buy the right property for us both .Thank you ......”
29th Apr 2024
reviewed by 'Kekul'
“William H Brown's Holderness Road Branch in Hull was tasked with managing 24 apartments but failed to provide satisfactory service. The ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 75% 81% £20,500 £2,000,000
Lettings 76% 83% £300 £1,800
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
363 59 356 106 237 84 123 40 106 193
Opening Hours
  • Monday: 09:00 - 18:00
  • Tuesday: 09:00 - 18:00
  • Wednesday: 09:00 - 18:00
  • Thursday: 09:00 - 18:00
  • Friday: 09:00 - 18:00
  • Saturday: 09:00 - 16:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Letting agents
Latest Properties

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William H Brown Branches (view all 145)
Allerton, L18
Attleborough, NR17
Barking, IG11
Barnsley, S70
Bawtry, DN10
Bedford, MK40
Beverley, HU17
Beverley, HU17

“Worst letting agents Norwich...”

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Aug 23,2021
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By: 'police'
Aug 23,2021
2 people found
this helpful
This is about the Norwich branch. Unfortunately I have to agree with all the comments about them below. Highly unprofessional and aggressive with students. They do have a lot of properties and so you are forced to go with them and landlords don’t seem ...
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“Completely awful, I grimace at having to awar......”

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Aug 20,2021
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Helen
By: 'Angry'
Aug 20,2021
2 people found
this helpful
Completely awful, I grimace at having to award even one star. Spent weeks trying to call and arrange viewings, unfortunately the agents are intensely incompetent. After one employee went on holiday for a week, they pretty much couldn't do anything at all. I would rather ...
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“Terrible experience with William H Brown Gray......”

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Aug 20,2021
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Debbie
By: 'michael'
Aug 20,2021
4 people found
this helpful
Terrible experience with William H Brown Gray's. From start to finish with Debbie who i found extremely rude and pushy over speaking to the mortgage and then onto Paul who is equally unprofessional and is not willing to give reasons for decisions ect or help ...
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“We would like to highly recommend Bradleigh S......”

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Aug 20,2021
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Bradleigh
By: 'Vickie'
Aug 20,2021
0 people found
this helpful
We would like to highly recommend Bradleigh Stirk as a very efficient, friendly and helpful managing agent. We are landlords who spend a great deal of time out of the UK and having Bradleigh in charge of looking after our properties has made the whole ...
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“House purchase...”

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Aug 19,2021
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Michelle
By: 'Julie West'
Aug 19,2021
0 people found
this helpful
The staff were great helpful and friendly Michelle was brilliant doing everything in her power to sort everything we needed...
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“Just bought my property with William H Brown ......”

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Aug 19,2021
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Rocco
By: 'Kerry'
Aug 19,2021
0 people found
this helpful
Just bought my property with William H Brown Hoddesdon Branch . They were amazing I cannot thank Rocco enough for all the hard work he put in for me nothing was too much trouble for him. Rocco went above and beyond always there to help me ...
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“Lyndsey Hills is brilliant . Helpful, funny, ......”

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Aug 18,2021
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Lyndsey
By: 'Jon'
Aug 18,2021
0 people found
this helpful
Lyndsey Hills is brilliant . Helpful, funny, resolves issues quickly and efficiently ..excellent customer service evetytime we have an issue....
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“talked to Beth today and she was absolutely d......”

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Aug 16,2021
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Beth
By: 'Claudia'
Aug 16,2021
0 people found
this helpful
talked to Beth today and she was absolutely delightful. Made me want to recommend William H Brown to family and friends too....
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“William H Brown - Iga...”

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Aug 14,2021
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Iga
By: 'Amy'
Aug 14,2021
0 people found
this helpful
Would highly recommend William H Brown to anyone who is looking to rent. Iga was absolutely amazing with our property and never gave up. She stuck with us and kept us up to date on every step of the way. If it wasn’t through ...
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“Ellie was excellent from start to finish. Ver......”

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Aug 13,2021
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Ellie
By: 'Simon Barclay Barclay Perkins'
Aug 13,2021
0 people found
this helpful
Ellie was excellent from start to finish. Very helpful, professional and genuine and did every thing she could to help me through the process. Came back quickly with updates and kept me in the loop. Cant recommend highly enough...
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“I would to say thank you to Lucia for help to......”

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Aug 13,2021
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alex
By: 'alex'
Aug 13,2021
0 people found
this helpful
I would to say thank you to Lucia for help today with looking for a property at William H Brown...
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“HAD A VALUATION BOOK.... NO ONE TURN UP, NO C......”

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Aug 11,2021
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By: 'JCR'
Aug 11,2021
1 people found
this helpful
HAD A VALUATION BOOK.... NO ONE TURN UP, NO CONTACT TO SAY THEY WASN'T GOING TO COME......... VERY POOR...... AVOID....
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“Since moving into our new home (which we abso......”

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Aug 10,2021
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Bradleigh
By: 'George Asling'
Aug 10,2021
2 people found
this helpful
Since moving into our new home (which we absolutely love, I must add) we have had a few teething problems. A wonderful gentleman named bradleigh Stirk has been very helpful throughout. His responses are helpful, prompt, polite and to the point. He goes above and ...
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“Avoid at all costs...”

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Aug 04,2021
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Helen
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Charlotte
By: 'Ben'
Aug 04,2021
0 people found
this helpful
Short version: Avoid at all costs; they do not honour promises made in writing. I have attached the company’s response assuring me that I would not be charged for pre-existing damage and cleaning. Long version: I moved into a flat in Lincoln last year; ...
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“Lauren Collins was very helpful and resolved ......”

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Aug 02,2021
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Lauren
By: 'Michael'
Aug 02,2021
0 people found
this helpful
Lauren Collins was very helpful and resolved our deposit issue for us. Very professional and kept us informed at each stage...
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“Very good service from our Sequence contact p......”

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Jul 21,2021
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Lyndsey
By: 'Mehboob'
Jul 21,2021
1 people found
this helpful
Very good service from our Sequence contact person. Lyndsey was really nice with all of our requests in terms of our property rental....
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“Lauren Collins was superb in getting the prob......”

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Jul 19,2021
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Lauren
By: 'Stephen Riseborough'
Jul 19,2021
0 people found
this helpful
Lauren Collins was superb in getting the problem we had resolved. The fact that she had to take on our case as other's had done nothing is a testament to the hard work she put in. If we could have given 10 stars we would have ...
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“Property Viewing...”

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Jul 18,2021
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Ryan
By: 'Mr and Mrs Dharamsi'
Jul 18,2021
0 people found
this helpful
We had a house viewing with Ryan this weekend and he was very polite and professional. He was able to answer our questions and very informative. He was very accommodating and happy for us to go back into rooms to check things, and did not ...
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“Indifference and arrogance. A real smart Alec....”

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Jul 14,2021
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By: 'Fight For Good Service.'
Jul 14,2021
0 people found
this helpful
Indifferent customer service. Rang to ask if piece of land behind property in Winterton was also likely to be for sale. Obviously beyond this agent to even bother with something so difficult to establish. They never rang back and when I checked today, the property ...
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“Impressive service...”

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Jul 13,2021
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Jesse
By: 'Jav'
Jul 13,2021
0 people found
this helpful
Hi I usually don’t do reviews but I would like to give my first review as I am so impressed with staff in particular Jesse Sapey at William H Brown . I have been in the property game for the last 20 plus years and have ...
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“Really great at communication. Constantly gav......”

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Jul 13,2021
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adam
By: 'Jo'
Jul 13,2021
0 people found
this helpful
Really great at communication. Constantly gave updates and regular feedback. Felt that they worked hard for me. Special credit to Adam and Tracy who were main contacts....
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“Don't waste your time....”

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Jul 12,2021
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Amanda
By: 'Mrs C'
Jul 12,2021
0 people found
this helpful
Listed our property with William H Brown, the whole process was handled horribly. Sent round loads of time wasters. Had an offer withdrawn in half an hour and they still sent us a letter 2 weeks later causing confusion. promised the house would sell in 4 weeks... 3 ...
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“Hi my name is Catalin Baniceru, I have meet t......”

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Jul 08,2021
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Beth
By: 'Catalin Baniceru'
Jul 08,2021
0 people found
this helpful
Hi my name is Catalin Baniceru, I have meet the team from William first i meet Beth I think it's the newest staff member and from what I heard and seen, they are professional and very welcoming.....
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“Very professional in helping and great servic......”

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Jul 08,2021
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Debbie
By: 'Bernardas Bartkevicius'
Jul 08,2021
0 people found
this helpful
Very professional in helping and great service to us clients who were trying to find the best service in efficiency and help....
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“Sat in a chain for 14 months and then it all ......”

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Jul 06,2021
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By: 'Julie'
Jul 06,2021
0 people found
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Sat in a chain for 14 months and then it all fell apart. William h brown- halstead, lied continually, never returned calls, never chased anything until we complained. Only decent member of their team is lisa, the rest are useless...
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“Am awful experience at Ipswich east branch, ......”

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Jul 04,2021
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By: 'Buyer'
Jul 04,2021
0 people found
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Am awful experience at Ipswich east branch, we were buying a house and from the moment we offered the lies started. There was no due diligence, we ha e since found out that the owners of the property we were buying were con artists. There ...
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“First Time Buyer...”

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Jun 28,2021
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Dan
By: 'Becky'
Jun 28,2021
0 people found
this helpful
Since speaking with Dan at William H Brown he has made me feel less stressed about finding a property as a first time buyer. He is super professional and always responds to my questions....
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“William H Brown were able to sell our propert......”

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Jun 28,2021
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Paul
By: 'Graham Ferguson'
Jun 28,2021
0 people found
this helpful
William H Brown were able to sell our property within a short period of time to the 2nd person who viewed it. Even though a problem arose Paul, the Manager, quickly resolved the issue and overcame the objections. Then, Tracy managed a quick house sale ...
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“Wrong rent reviewed....”

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Jun 28,2021
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Queency
By: 'Marisa'
Jun 28,2021
0 people found
this helpful
Today I received a phone call from a kind staff named Queency Miles letting me know she was checking my account and noticed that I have been paying too much rent and they are going to proceed with refund. It's the kind of news you ...
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“False promises and broken TV's...”

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Jun 26,2021
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Jamie
By: 'M Dobson'
Jun 26,2021
4 people found
this helpful
Upon our initial meeting Joe gave us a great deal of confidence in the sale of 41 Tonning Street. The phrases used included ‘We’ll put it at £150,000 to get people through the door’, ‘It will easily sell’, ‘we have people in bidding wars on properties’, ‘...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

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Awards won by William H Brown

Regional Awards won by William H Brown

Individual Branch Awards

Norwich, NR7

Norwich, NR2

Spalding, PE11

Harlow, CM20

Grays, RM17

Great Yarmouth, NR30

Wisbech, PE13

Braintree, CM7



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