William H Brown
3.8/5, 1667 reviews
71% recommended
75% sales valuation accuracy
81% sales fee satisfaction
76% lettings valuation accuracy
83% lettings fee satisfaction

Property Features

William H. Brown is part of Sequence(UK) Limited one of the largest national networks of estate agents throughout the country. show more William H. Brown is part of Sequence(UK) Limited one of the largest national networks of estate agents throughout the country.

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Latest Reviews

 View all Reviews 1667
15th May 2024
reviewed by 'Tina Mann'
“Absolutely shocking the way they treat customers.The initial meeting was good, but the minute you sign on the dotted ......”
11th May 2024
reviewed by 'John Simpson'
“Ollie and Tom were very professional, friendly and extremely helpful with a difficult letting and kept me in touch throughout ......”
7th May 2024
reviewed by 'John'
“Interested in a property and called the Bawtry office about more information. An agent by the name of Ellie said "......”
6th May 2024
reviewed by 'James'
“I write this review to inform the public of the unethical practices of this company, this is speaking from a ......”
30th Apr 2024
reviewed by 'Laurence Sansum'
“Ashley samson gave us both all the confidance and means to buy the right property for us both .Thank you ......”
29th Apr 2024
reviewed by 'Kekul'
“William H Brown's Holderness Road Branch in Hull was tasked with managing 24 apartments but failed to provide satisfactory service. The ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 75% 81% £20,500 £2,000,000
Lettings 76% 83% £300 £1,800
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
363 59 356 106 237 84 123 40 106 193
Opening Hours
  • Monday: 09:00 - 18:00
  • Tuesday: 09:00 - 18:00
  • Wednesday: 09:00 - 18:00
  • Thursday: 09:00 - 18:00
  • Friday: 09:00 - 18:00
  • Saturday: 09:00 - 16:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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William H Brown Branches (view all 145)
Allerton, L18
Attleborough, NR17
Barking, IG11
Barnsley, S70
Bawtry, DN10
Bedford, MK40
Beverley, HU17
Beverley, HU17

“I can not express the gratitude I have for yo......”

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Feb 28,2022
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By: 'Gemma Moss'
Feb 28,2022
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I can not express the gratitude I have for you all. Your professionalism, understanding and sensitivity towards the sale of my marital home whilst going through a difficult divorce. You have been very patient and helped with my anxiety by communicating with me and answering ...
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“Level of service was exceptional...”

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Feb 24,2022
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Clare
By: 'Paul'
Feb 24,2022
0 people found
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We have recently purchased a property from Clare Johnson at the Bawtry office. The level of service we received was exceptional. Clare provided prompt replies to our many queries, chased the conveyancing solicitors for responses and kept us fully informed throughout our long sale. Clare's ...
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“My experience...”

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Feb 21,2022
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Daniel
By: 'Jennifer'
Feb 21,2022
0 people found
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Had a really good experience, the customer service was brilliant, spoke with Daniel Morgan and he was super helpful and really professional. Would 100% recommend this company they treated me really well...
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“Thanks to all the staff!!...”

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Feb 13,2022
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Harry
By: 'Mark'
Feb 13,2022
0 people found
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Thanks to all the staff for sorting my house sale out. Especially Callum and Harry. I will come back to you if I need another sale in that area in the future. Cheers...
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“Fantastic member of staff...”

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Feb 10,2022
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By: 'Corinne'
Feb 10,2022
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After experiencing some very bad service. Finally found a great member of staff who has sorted out my problems with a happy conclusion...
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“Put house on market Friday pm.. Sold Saturday......”

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Feb 08,2022
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Danny
By: 'Kevin L'
Feb 08,2022
0 people found
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Put house on market Friday pm.. Sold Saturday 2pm.... Thank you Danny / Sharon. Nothing was too much trouble, very thorough in all aspects of the sale. Would defiantly use again on our next sale... Kevin L...
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“Ask your office in my city I am to inform you......”

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Feb 02,2022
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By: 'ΑΝDI'
Feb 02,2022
0 people found
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Ask your office in my city I am to inform you ... Because if I write comments only good that will not be .... Thank...
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“staff very friendly and helpful, especially L......”

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Jan 31,2022
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Claire
By: 'Melanie Hands'
Jan 31,2022
0 people found
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staff very friendly and helpful, especially Laura Morton and the manageress . we have dealt with lots of agents whilst trying to buy a house foar my son and these are by far the most inclusive as he is different ethnic origin. Well done to all...
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“Excellent professional service...”

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Jan 31,2022
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Connor
By: 'Jason'
Jan 31,2022
0 people found
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Excellent professional service with speed, efficiency and a proactive approach to dealing with Landlords. Highly recommended for other Landlords to try....
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“From the first moment we meet Lydia we was im......”

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Jan 21,2022
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Lydia
By: 'Debbie'
Jan 21,2022
0 people found
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From the first moment we meet Lydia we was impressed by her professionalism and confidence. We would like to thank Lydia and all the team at the Lowestoft branch for all there help in selling our house so quickly....
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“I wanted to buy and sell with the same estate......”

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Jan 10,2022
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Warren
By: 'Gillan Noble'
Jan 10,2022
0 people found
this helpful
I wanted to buy and sell with the same estate agent and I was able to acheive this with W.H.Brown Braintree and Sudbury branches. Which they both kept in close contact all along the way so we could acheive our goal. A Big ...
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“amazing! very helpful and got the issue sorte......”

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Jan 04,2022
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By: 'Alexandria'
Jan 04,2022
0 people found
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amazing! very helpful and got the issue sorted within an hour, appointments were made but she also made sure I was happy with the appointments made. Very helpful and understanding....
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“Fantastic letting agency. Curtis went the ext......”

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Jan 04,2022
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Aimee
By: 'Sarah'
Jan 04,2022
0 people found
this helpful
Fantastic letting agency. Curtis went the extra mile to find us the perfect house to rent. Follow up to any queries was quick. When Curtis wasn't available or off work then other staff were able to answer queries etc too. Always polite and professional. Highly ...
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“Unprofessional...”

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Dec 15,2021
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By: 'Ian'
Dec 15,2021
0 people found
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Extremely poor & unprofessional approach from the management at this branch. I will never have any financial dealings with this company in the future....
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“The WORST letting agents...”

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Dec 10,2021
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By: 'Hannah Booth'
Dec 10,2021
0 people found
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The WORST letting agents I have ever dealt with in the 9 years I’ve been renting. Can’t seem to get anything right and there is a complete lack of care. Constantly chasing them up for things that they repeatedly forget to do. AVOID AT ...
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“Thomas Mathews is our letting agent and has d......”

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Dec 09,2021
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By: 'Diana'
Dec 09,2021
0 people found
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Thomas Mathews is our letting agent and has done an excellent job finding us a selection of good prospective tenants. Excellent communication and professionalism. Highly recommend Tom....
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“Charlotte DeCaux has been absolutely amazing,......”

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Dec 03,2021
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Charlotte
By: 'Louise Davies'
Dec 03,2021
0 people found
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Charlotte DeCaux has been absolutely amazing, she has gone above and beyond to ensure my sale and purchase could go ahead. Some major obstacles none of which bout about through any fault of William H Brown but yet Charlotte has communicated advised and been the ...
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“Best Agents in Essex...”

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Nov 29,2021
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Ben
By: 'Michele'
Nov 29,2021
0 people found
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Ben James and his team could not have been anymore helpful, empathetic and professional. Moving is so stressful but they always took the time to listen to any worries or concerns and ultimately managed our sales process brilliantly. Wouldn’t choose any other agent in ...
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“Great service from the Aylsham team...”

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Nov 26,2021
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Chris
By: 'G'
Nov 26,2021
0 people found
this helpful
We have just purchased a property in Aylsham through William H Brown's Aylsham branch. Chris Smith, Partner, negotiated on our behalf and enabled our offer to be accepted. He is a very experienced and long serving member of this branch and this is reflected in ...
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“Dedicated and professional...”

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Nov 24,2021
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Sylvia
By: 'Alison'
Nov 24,2021
1 people found
this helpful
I cannot recommend the team at W H Brown enough! My home was a tricky property to sell with several features that do not appeal to everyone. They worked hard to find a dedicated buyer and with their continued support, liaising between solicitors, the sale ...
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“CHARLATANS...”

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Nov 16,2021
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Richard
By: '[email protected]'
Nov 16,2021
2 people found
this helpful
If you are a Landlord and are thinking of using this management services. DONT DO IT worse than useless and slip little charges in that you weren't expecting....
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“From start to finish they bent over backwards......”

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Nov 14,2021
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Michelle
By: 'Christina'
Nov 14,2021
0 people found
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From start to finish they bent over backwards to put my needs first. Professional curiosity put me at ease at all times, and always phoned back. Well done all the team. I would like to say a very special thanks to Michelle and James the ...
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“Issue dealt with promptly and efficiently by......”

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Oct 29,2021
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By: 'Christine'
Oct 29,2021
0 people found
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Issue dealt with promptly and efficiently by Sophie Wetherall at your Spalding office. Heating Engineer sent to deal with problem same day as reporting the fault...
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“Promised the earth before signing on the dott......”

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Oct 28,2021
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Liza
By: 'Not a happy landlord'
Oct 28,2021
0 people found
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Promised the earth before signing on the dotted line but how wrong was I,service is terrible no one returns your call or questions? Only interested if you’re giving them a property to let,sell or buy. Somewhat I have to give credit where ...
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“Sale review...”

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Oct 25,2021
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Marie
By: 'Dawn'
Oct 25,2021
0 people found
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Can not thank Marie enough from WHBrown Holmfirth, she not only assisted me with my purchase, but went above and beyond with my sale as well, even though they were not my estate agents! Maria was prompt in email communications and was supportive and caring ...
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“W H Brown service is going down hill since Am......”

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Oct 21,2021
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Ruksan
By: 'mac'
Oct 21,2021
0 people found
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W H Brown service is going down hill since Ammi left . ovcharges and false promises. They go ahead to my teannat to move in without the contract, my tenant was coming from spain and had pets with them. I and tenant was ringing office but ...
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“These guys have been fantastic.From the begin......”

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Oct 21,2021
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Nicola
By: 'P Bowkett'
Oct 21,2021
0 people found
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These guys have been fantastic.From the beginning with viewings where they treated mum with so much understanding due to her dementia.Constantly updating us with how far along we are in the chain.Gwenda and Nicola especially have been so good with our situation....
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“The maintenace issue in our flat was a nightm......”

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Oct 20,2021
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Lyndsey
By: 'Ben'
Oct 20,2021
0 people found
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The maintenace issue in our flat was a nightmare that spanned the best part of 3 months, durig this time there was lots of frustration and we were never sure if it would be fixed the next week or not, and there were many people we ...
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“Kristal Billington is a great example of dili......”

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Oct 11,2021
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Kristal
By: 'Ga'
Oct 11,2021
0 people found
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Kristal Billington is a great example of diligence through authentic concern. When one genuinely cares then efficiency is a prerequisite result of that altruistic intention....
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“Partly good, some parts not great...”

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Oct 09,2021
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By: 'Goodbyedewsbury'
Oct 09,2021
0 people found
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From the outset, Warren and Jo appeared friendly, honest and reasonable. I listed my property with them as I had originally bought the house via them and they are pretty well known for selling similar starter homes. Warren was keen, chased me up, and was ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

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Awards won by William H Brown

Regional Awards won by William H Brown

Individual Branch Awards

Norwich, NR7

Norwich, NR2

Spalding, PE11

Harlow, CM20

Grays, RM17

Great Yarmouth, NR30

Wisbech, PE13

Braintree, CM7



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