William H Brown
3.8/5, 1667 reviews
71% recommended
75% sales valuation accuracy
81% sales fee satisfaction
76% lettings valuation accuracy
83% lettings fee satisfaction

Property Features

William H. Brown is part of Sequence(UK) Limited one of the largest national networks of estate agents throughout the country. show more William H. Brown is part of Sequence(UK) Limited one of the largest national networks of estate agents throughout the country.

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Latest Reviews

 View all Reviews 1667
15th May 2024
reviewed by 'Tina Mann'
“Absolutely shocking the way they treat customers.The initial meeting was good, but the minute you sign on the dotted ......”
11th May 2024
reviewed by 'John Simpson'
“Ollie and Tom were very professional, friendly and extremely helpful with a difficult letting and kept me in touch throughout ......”
7th May 2024
reviewed by 'John'
“Interested in a property and called the Bawtry office about more information. An agent by the name of Ellie said "......”
6th May 2024
reviewed by 'James'
“I write this review to inform the public of the unethical practices of this company, this is speaking from a ......”
30th Apr 2024
reviewed by 'Laurence Sansum'
“Ashley samson gave us both all the confidance and means to buy the right property for us both .Thank you ......”
29th Apr 2024
reviewed by 'Kekul'
“William H Brown's Holderness Road Branch in Hull was tasked with managing 24 apartments but failed to provide satisfactory service. The ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 75% 81% £20,500 £2,000,000
Lettings 76% 83% £300 £1,800
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
363 59 356 106 237 84 123 40 106 193
Opening Hours
  • Monday: 09:00 - 18:00
  • Tuesday: 09:00 - 18:00
  • Wednesday: 09:00 - 18:00
  • Thursday: 09:00 - 18:00
  • Friday: 09:00 - 18:00
  • Saturday: 09:00 - 16:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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William H Brown Branches (view all 145)
Allerton, L18
Attleborough, NR17
Barking, IG11
Barnsley, S70
Bawtry, DN10
Bedford, MK40
Beverley, HU17
Beverley, HU17

“Very professional estate agent! The lettings ......”

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Oct 09,2021
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Iga
By: 'Fabrizia'
Oct 09,2021
0 people found
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Very professional estate agent! The lettings department is very helpful. Especially Iga , she has been very helpful in finding me a place to rent! Strongly recommend....
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“Great service ......”

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Oct 08,2021
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Richard
By: 'Luke'
Oct 08,2021
0 people found
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I have used W H Brown for nearly three years now and it has been a great experience. The team are always on hand to help you and your tenant out, nothing is too much and communication is always clear. I would recommend anyone considering ...
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“ABSOLUTELY SHOCKING ESTATE AGENTS MADE ME SIG......”

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Oct 05,2021
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By: 'Kyle'
Oct 05,2021
0 people found
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ABSOLUTELY SHOCKING ESTATE AGENTS MADE ME SIGN EVERYTHING OVER GAVE NOTICE TO MOVE OUT AND WHEN IT COMES TO HANDING KEYS OVER THEY HAVENT GOT THEM JUST TOOK 1K OFF ME AND NOT ANSWERED NO CALLS TEXTS OR EMAILS THEY MADE ME SIGN LOADS OF ...
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“Excellent customer service...”

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Oct 04,2021
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Liza
By: 'Julieanne'
Oct 04,2021
0 people found
this helpful
After recieving awful customer service previously with Shipways departments, Liza was a breath of fresh air. Following an eviction notice she worked tirelessly to negotiate with a very difficult landlady on our behalf. She was empathetic and had excellent customer service skills....
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“PLEASE READ REVIEWS ON TRUSTPILOT BEFORE YOU ......”

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Oct 02,2021
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By: 'Gregory'
Oct 02,2021
0 people found
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PLEASE READ REVIEWS ON TRUSTPILOT BEFORE YOU CONSIDER USING WILLIAM H BROWN. THEY TELL THE REAL STORY ABOUT THIS SHAMBOLIC COMPANY. They took on wayyyyy too much at the start of the pandemic and they are STILL trying to catch up, please read the up ...
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“Deposit return...”

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Oct 01,2021
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Sarah
By: 'CH'
Oct 01,2021
0 people found
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Sarah was great at answering my questions. Quick to respond. Also very fair at looking into my request. The deposit release scheme was quick and easy to use....
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“I would just like to say a massive thank you ......”

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Sep 30,2021
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Debbie
By: 'Debby'
Sep 30,2021
0 people found
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I would just like to say a massive thank you to Debby for all her support, dedication and hard work. She always went above and beyond often calling me out of hours to give me updates and reassurance, your one in a million,...
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“Super Efficient Service...”

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Sep 28,2021
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Kristal
By: 'Shiraz'
Sep 28,2021
0 people found
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Kristal at William Brown was super professional and efficient in resolving a tenant query at my property. At every stage of the request Kristal was informative and provided total reassurance to both I and the tenant in getting the issue resolved swiftly!...
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“Sellers beware. Called 5 times, 3 times to b......”

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Sep 22,2021
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By: 'Sandy'
Sep 22,2021
1 people found
this helpful
Sellers beware. Called 5 times, 3 times to book viewing. Even last call to get manager to ring back not responded too. Not sure why in a commission based job these youngsters can’t be bothered. Good luck to all of them for their excellent work ethics ...
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“My first experience of needing something. men......”

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Sep 22,2021
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Liza
By: 'Sue'
Sep 22,2021
0 people found
this helpful
My first experience of needing something. mending. In my new rental Eg bath panels loose and cracked something new. Eg Shower needing replacing and attention to what I thought was a leak but was a line on ceiling were sorted out quickly and professionally without ...
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“We bought our house in Dewsbury earlier on th......”

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Sep 19,2021
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By: 'Cathy'
Sep 19,2021
0 people found
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We bought our house in Dewsbury earlier on this year. We went to their branch to make the offer on the house official. We looked wet and windswept, and they were very rude... that is, until they realised how much ready cash we had, having ...
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“I would like to say a big thank you to Conor ......”

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Sep 17,2021
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Conor
By: 'Zoe'
Sep 17,2021
0 people found
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I would like to say a big thank you to Conor for helping me and my partner with renting a property. He was very polite and professional and any questions or queries we had they were always answered. Everything was done fast and efficiently. Would ...
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“Very attentive and helpful through a lot of i......”

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Sep 16,2021
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Lyndsey
By: 'Timothy R Olsen'
Sep 16,2021
0 people found
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Very attentive and helpful through a lot of issues I have been having with renting my apartment. I could not imagine sorting all of my issues our without this help....
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“Terrible playground behaviour...”

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Sep 16,2021
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By: 'Kelly'
Sep 16,2021
8 people found
this helpful
Avoid this company at all costs! The Lincoln branch have some of THE worst employees I have ever had the misfortune of dealing with! Charlotte has lied on numerous occasions and her manager Ryan will just cover for her because its just a place for ...
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“Thoroughly Professional Team at WHB Retford. ......”

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Sep 16,2021
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By: 'Leigh'
Sep 16,2021
0 people found
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Thoroughly Professional Team at WHB Retford. They have responded immediately to anything that cropped up during the sale. A very integrated service and everyone is on the ball, helpful, considerate and work together well as a team. Many thanks to you all for making it ...
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“We would highly recommend William H Brown, Gr......”

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Sep 15,2021
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Debbie
By: 'Helen'
Sep 15,2021
0 people found
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We would highly recommend William H Brown, Grays for any of your property needs. Debby, Paul and the team couldn't do enough for us when it came to selling our property. From the initial visit from Paul up to us handing our keys over to ...
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“Heidi Price- customer service....”

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Sep 10,2021
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Heidi
By: 'Suzanne Golden'
Sep 10,2021
0 people found
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Although Heidi Price has onky recently taken up this post, she has been more consistently helpful and effective than most of the other staff put tofether in the last two years.A couple of them have been positively detrimental and have caused problems both more ...
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“Please Please do not touch the SUDBURY office......”

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Sep 09,2021
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By: 'Sue Fawcett'
Sep 09,2021
0 people found
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Please Please do not touch the SUDBURY office , i saw a property on Rightmove that clearly stated for sale not subject to contract . When i called to enquire i had been told it had been sold two weeks ago . I spoke to the Branch Manager ...
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“Excellent customer service...”

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Sep 09,2021
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Bradleigh
By: 'W'
Sep 09,2021
0 people found
this helpful
Bradleigh manages my rental property and he clearly takes pride in his work and the high standard of service that he offers. He is always professional, polite and very friendly no matter what problems are thrown his way. Bradleigh is someone I can trust to ...
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“William H Brown are absolutely brilliant. Mic......”

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Sep 06,2021
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Michelle
By: 'Debbie'
Sep 06,2021
0 people found
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William H Brown are absolutely brilliant. Michelle in sales is amazing. She has been friendly and professional throughout the sale of my property. Michelle got the asking price for my property and I can't thank her and the team enough. I would recommend William H ...
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“Sarah was very helpful with the process of re......”

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Sep 06,2021
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Sarah
By: 'Franklin Fenning'
Sep 06,2021
0 people found
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Sarah was very helpful with the process of releasing deposit. She was clear and explained everything well. I would highly recommend her services....
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“Excellent service!...”

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Sep 03,2021
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Lyndsey
By: 'Thau'
Sep 03,2021
0 people found
this helpful
Lyndsey is very helpful and she really goes out of her way to get get things done. She always offers good advice and quick to action. Excellent service!...
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“Very helpful and on the ball...”

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Sep 02,2021
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Kristal
By: 'S K Reddington'
Sep 02,2021
0 people found
this helpful
Kristal has done a great job helping me organise a new fridge/freezer for our tenant - not so easy when you live abroad!! She is prompt in replying to emails ( my preferred methods of contact and essential for me), is polite and eager to ...
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“Always prompt and polite in responding to que......”

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Sep 02,2021
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Bradleigh
By: 'Suzy'
Sep 02,2021
0 people found
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Always prompt and polite in responding to questions and concerns. Helpful and friendly with managing property and tenants. Excellent service...
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“I sold my property with W H Brown and receive......”

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Sep 01,2021
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Ash
By: 'Karen Smith'
Sep 01,2021
0 people found
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I sold my property with W H Brown and received an excellent service. They kept me informed every step of the way. A special thank you to Tom, Ash and Robbie for keeping updated all the way through....
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“Efficient and Effective...”

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Aug 30,2021
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By: 'Nat'
Aug 30,2021
0 people found
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Goes above and beyond the job at hand. Very responsive and efficient. I would recommend the letting agency to others....
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“Currently sold our house and purchased anothe......”

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Aug 26,2021
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Miranda
By: 'Jacob Downey'
Aug 26,2021
0 people found
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Currently sold our house and purchased another with William H brown . It's been a pleasure from being kept up to date regularly and going beyond to get extra viewings to measure for furniture We also used Miranda of Wisbech branch for mortgage advice and broker . ...
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“When our tenants moved out of our property, E......”

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Aug 25,2021
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By: 'PK'
Aug 25,2021
0 people found
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When our tenants moved out of our property, Emily oversaw the entire checkout process and took control of the deposit negotiations which she bought to a successful conclusion. She was efficient and professional....
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“Liza Gunn has been most helpful with a number......”

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Aug 24,2021
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Liza
By: 'Sally'
Aug 24,2021
0 people found
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Liza Gunn has been most helpful with a number of issues I have had with my property. As a first time Landlord she has helped me navigate the problems. Her efficiency, friendliness, promptness of returning calls and reliability have all be excellent....
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“I am impressed by the responsiveness shown by......”

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Aug 24,2021
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Liza
By: 'DM'
Aug 24,2021
0 people found
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I am impressed by the responsiveness shown by Liza, her professional, polite approach makes it easier when dealing with issues. Liza always responds when she says she will and finds a solution to problems with a balanced approach....
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

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Awards won by William H Brown

Regional Awards won by William H Brown

Individual Branch Awards

Norwich, NR7

Norwich, NR2

Spalding, PE11

Harlow, CM20

Grays, RM17

Great Yarmouth, NR30

Wisbech, PE13

Braintree, CM7



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