William H Brown
3.8/5, 1667 reviews
71% recommended
75% sales valuation accuracy
81% sales fee satisfaction
76% lettings valuation accuracy
83% lettings fee satisfaction

Property Features

William H. Brown is part of Sequence(UK) Limited one of the largest national networks of estate agents throughout the country. show more William H. Brown is part of Sequence(UK) Limited one of the largest national networks of estate agents throughout the country.

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Latest Reviews

 View all Reviews 1667
15th May 2024
reviewed by 'Tina Mann'
“Absolutely shocking the way they treat customers.The initial meeting was good, but the minute you sign on the dotted ......”
11th May 2024
reviewed by 'John Simpson'
“Ollie and Tom were very professional, friendly and extremely helpful with a difficult letting and kept me in touch throughout ......”
7th May 2024
reviewed by 'John'
“Interested in a property and called the Bawtry office about more information. An agent by the name of Ellie said "......”
6th May 2024
reviewed by 'James'
“I write this review to inform the public of the unethical practices of this company, this is speaking from a ......”
30th Apr 2024
reviewed by 'Laurence Sansum'
“Ashley samson gave us both all the confidance and means to buy the right property for us both .Thank you ......”
29th Apr 2024
reviewed by 'Kekul'
“William H Brown's Holderness Road Branch in Hull was tasked with managing 24 apartments but failed to provide satisfactory service. The ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 75% 81% £20,500 £2,000,000
Lettings 76% 83% £300 £1,800
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
363 59 356 106 237 84 123 40 106 193
Opening Hours
  • Monday: 09:00 - 18:00
  • Tuesday: 09:00 - 18:00
  • Wednesday: 09:00 - 18:00
  • Thursday: 09:00 - 18:00
  • Friday: 09:00 - 18:00
  • Saturday: 09:00 - 16:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Rankings
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Estate agents
Letting agents
Latest Properties

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William H Brown Branches (view all 145)
Allerton, L18
Attleborough, NR17
Barking, IG11
Barnsley, S70
Bawtry, DN10
Bedford, MK40
Beverley, HU17
Beverley, HU17

“I as very impressed with William H Browns ser......”

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Jun 26,2021
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Amber
By: 'Wendy'
Jun 26,2021
0 people found
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I as very impressed with William H Browns service. I bought a house through them and promptly asked them to find me a tenant after I renovated it. Amber came to view it and gave me reassurances that she always worked in the best interests ...
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“Violeta...”

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Jun 26,2021
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Violeta
By: 'Florence'
Jun 26,2021
0 people found
this helpful
Violeta Pali has wonderful customer service, excellent communication skills and always works hard to ensure all customers are satisfied even in difficult circumstances. I would highly recommend William H. Brown to any other customers, the service I received was exceptional, and first rate. Florence Iyogun...
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“Dreadful. In cahoots with landlords who rent ......”

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Jun 22,2021
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By: 'Finningley'
Jun 22,2021
3 people found
this helpful
Dreadful. In cahoots with landlords who rent out hazardous properties. They are happy to put families at risk in sub standard homes. They do say it is not there problem though after you have used them as the letting agent. If you rent out one ...
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“STAY AWAY WELL...”

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Jun 16,2021
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By: 'Monika'
Jun 16,2021
2 people found
this helpful
STAY AWAY WELL BRANDED LETTING AGENCY but EVEN BIGGER DISSAPOINTMENT. PROPERTY WE RENTED WAS ADVERTISED WITH GARAGE AND ALLOCATED SPACE. WHEN WE MOVED IN WE HAVE FOUND OUT THERE WAS NO ALLOCATED SPACE, GARAGE WAS WAY TO SMALL FOR OUR CAR. WE HAD TO PARK ...
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“Hi I would just like to express my thanks to Queency Miles...”

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Jun 16,2021
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Queency
By: 'Julie'
Jun 16,2021
0 people found
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Hi I would just like to express my thanks to Queency Miles for her help in sorting out my problem with the alarm which as you can appreciate was rather annoying. Throughout the period of getting this sorted I was always kept up to date ...
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“Rob Jones is a broker that I would recommend ......”

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Jun 15,2021
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Rob
By: 'Emma'
Jun 15,2021
0 people found
this helpful
Rob Jones is a broker that I would recommend to anyone. Rob was easily available to assist and guide myself and partner through the whole process. Rob was there anytime needed and displayed throughout the process professionalism and a wealth of knowledge and experience . Rob ...
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“We have a flat rented out with William H Brow......”

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Jun 11,2021
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Sue
By: 'John'
Jun 11,2021
0 people found
this helpful
We have a flat rented out with William H Brown and Sue Heeney is looking after us. She is very helpful and knowledgeable and although we have had a few problems she has sorted these out for us. Very helpful and would recommend her if ...
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“Excellent service. Kimberley was so helpful a......”

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Jun 09,2021
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Kimberley
By: 'R.Walker'
Jun 09,2021
0 people found
this helpful
Excellent service. Kimberley was so helpful and always returned calls and kept us informed. She was excellent with communication with the solicitor and was really on the ball with sorting things out when the vendors solicitors were slow to release enquiry information which delayed exchange. ...
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“Gazumped and lived up to the perception of agents...”

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Jun 08,2021
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Maya
By: 'Lee'
Jun 08,2021
0 people found
this helpful
Played the classic estate agent tactics to a tee from the point of our offer being accepted, playing the game to seek other offers which eventually led to being gazumped. I appreciate they are playing the game within the law and the process but their ...
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“Happy landlord...”

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May 27,2021
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Samantha
By: 'Susan'
May 27,2021
1 people found
this helpful
We have let a property with WHB for around 7 years and most recently our contact has been Samantha. Her professionalism is exemplary and the latest change of tenancy has been the easiest and most efficient thanks to her. Happy Landlords!...
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“I have been let down by William H Brown TWICE......”

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May 26,2021
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By: 'Laura'
May 26,2021
0 people found
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I have been let down by William H Brown TWICE IN less than 24 hours!I have been waiting for their mortgage advisor's call this morning at 10.30am as scheduled, but nobody called me.Yesterday I was waiting for their lettings agent to value my property, ...
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“Really great service from Paula...”

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May 25,2021
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Paula
By: 'Sally'
May 25,2021
0 people found
this helpful
Really great service from Paula regarding my property management. We had an urgent issue whereby our drains were overflowing with sewerage in the garden. Paula was on to the issue straight away, arranged for someone to come out quickly and kept me updated along the ...
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“Rob is the best mortgage Advicer I have ever......”

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May 24,2021
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Rob
By: 'Angela'
May 24,2021
0 people found
this helpful
Rob is the best mortgage Advicer I have ever met. He is very calm and very professional at what he does. Very good at calming anxious customers like myself. If Even if they did have 10 stars ⭐️ I will have him all that. Because you deserve ...
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“Very poor...”

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May 24,2021
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By: 'J'
May 24,2021
2 people found
this helpful
Very poor service and communication. - Would always promise to ring back and let us know. Never did. - Did not research the vendors properly, meaning we spent £1500 for no reason. - No communication. - Often gave erroneous excuses for things that were not ever ...
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“Absolutely excellent service since moving to ......”

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May 24,2021
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Sarah
By: 'Katharine'
May 24,2021
0 people found
this helpful
Absolutely excellent service since moving to Wm H Brown. Sarah Burt is a credit to the firm. She is pro-active, her answers are concise and she has sorted many problems for me. She has taken a huge weight off my shoulders with her helpful advice. ...
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“I would have to say Leanne from Boston is the......”

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May 22,2021
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Leanne
By: 'Gold coast blonde'
May 22,2021
4 people found
this helpful
I would have to say Leanne from Boston is the most unprofessional, rudest estate agents i have the misfortune to deal with. She never returned my calls 18 in total. After 4 weeks without any satifaction i pulled out of buying the property i wanted. She said ...
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“Really good service. Very quick response. Ver......”

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May 19,2021
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Gina
By: 'Donna Linden'
May 19,2021
0 people found
this helpful
Really good service. Very quick response. Very helpful. Very professional lady. Polite and extremely proficient. Look forward to renting from them...
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“This will be the first time we have used Will......”

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May 19,2021
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Dan
By: 'Michelle sheppard'
May 19,2021
0 people found
this helpful
This will be the first time we have used William h brown to sell . Paul the manager professional and knowledgable in all the housing questions or problems we needed answering. Dan has been our helper to answer all the texts emails worrying etc a real ...
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“Ellie’s professionalism is second to none....”

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May 14,2021
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Ellie
By: 'Samantha'
May 14,2021
0 people found
this helpful
Ellie has been really helpful, friendly and efficient in helping with our estate agency needs. She has always returned telephone calls when required and taken the time to answer whatever queries we have raised. I would highly rate Ellie’s professionalism and have no qualms ...
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“Excellent...”

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May 10,2021
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Daniella
By: 'Paul'
May 10,2021
0 people found
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Our advisor Daniella provided an excellent service. She was polite, delivered on all timeframes promised and responded promptly to all our queries, ensuring this part of the process went smoothly....
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“I have been with WH Brown since 2014. Their ......”

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May 10,2021
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Sophie
By: 'L Hall'
May 10,2021
0 people found
this helpful
I have been with WH Brown since 2014. Their service has been excellent, and very reliable. Sophie Hindmarsh is a huge asset to the Company, always available and helpfull. Nothing is too much trouble for her. Highly recommended. Thank you Sophie for your kind assistance through ...
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“Į am happy that we rent house wrom William br......”

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May 10,2021
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Sarah
By: 'Neringa sopyte'
May 10,2021
0 people found
this helpful
Į am happy that we rent house wrom William brown all the Time ir šiame broken they very fast clear ewritinh am thanks yuo Ford shara...
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“They got me lots of viewings and walked me th......”

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May 07,2021
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Mad
By: 'Nikki'
May 07,2021
0 people found
this helpful
They got me lots of viewings and walked me through the processes. Particular thanks to Maddie and Matty who have been absolute stars and so helpful and kept in contact with updates and information....
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“Best Property co-ordinator...”

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May 06,2021
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Sarah
By: 'Zsuzsa Czegledi'
May 06,2021
0 people found
this helpful
Sarah was always available and always very helpful. Any problems I reported immediately contacted me. I have never met anyone who solves problems so quickly. Thanks for everything Sarah! I give 10 instead of 5 stars....
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“In terms of trying to buy a house through thi......”

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Apr 29,2021
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Debbie
By: 'Lexie'
Apr 29,2021
2 people found
this helpful
In terms of trying to buy a house through this company, was extremely difficult. Me and my partner was first time buyers and we found a house we liked through this company. We was told we our offer would only be put through if we ...
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“Big thank you to Emily Ventress...”

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Apr 27,2021
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Emily
By: 'Dawn Moore'
Apr 27,2021
0 people found
this helpful
I'd like to say a huge thank you to Emily Ventress who responsible who is the deposit co-ordinator for WH Brown lettings. I have dealt with Emily twice and on both occasions found her to be super helpful and professional. The first deposit release proved ...
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“Would give 0 star if I could. All round disap......”

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Apr 27,2021
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Charlotte
By: 'Paris'
Apr 27,2021
3 people found
this helpful
Would give 0 star if I could. All round disappointment and lies by this company. Avoid like the plague. Just use another estate agents. Ones that actually have decent customer service skills....
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“Very helpful friendly knowledgeable and went......”

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Apr 23,2021
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Gina
By: 'paul'
Apr 23,2021
0 people found
this helpful
Very helpful friendly knowledgeable and went above and beyond to ensure that the change over of tenants for my property was easy and stress free thank you very much Cloe Stringer ....
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“The Manager and Imogen...”

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Apr 21,2021
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By: 'Rehaan'
Apr 21,2021
1 people found
this helpful
Absolutely appalling service from these people, they want to see if you got the money before they even entertain you for a viewing, I'm a successful business owner, I have three car showrooms around the country and they want to see my bank statement for ...
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“Don't use this estate agents!!!!!!...”

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Apr 19,2021
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Matt
By: 'Tracey'
Apr 19,2021
4 people found
this helpful
Don't use this estate agents unless your want disappointment Bad customer service never keep you updated Shocking business needs closing down and they lie they say there top letters/sellers no there not there big headed liars don't believe this company DONT USE IT WILLIAM ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by William H Brown

Regional Awards won by William H Brown

Individual Branch Awards

Norwich, NR7

Norwich, NR2

Spalding, PE11

Harlow, CM20

Grays, RM17

Great Yarmouth, NR30

Wisbech, PE13

Braintree, CM7



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