97% lettings valuation accuracy
97% lettings fee satisfaction
Independent property professionals since 1968.
Charlotte
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Susie
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Debby
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Latest Reviews
View all Reviews 2977
16th May 2024
reviewed by 'Arjun S'
11th May 2024
reviewed by 'Paul'
9th May 2024
reviewed by 'Sam'
8th May 2024
reviewed by 'John and julie'
8th May 2024
reviewed by 'Matt'
7th May 2024
reviewed by 'Ben Stephenson'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 97% | 97% | £350 | £6,500 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 523 | 19 | 834 | 55 | 834 | 24 | 530 | 26 | 113 | 20 |
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Nov 21,2023
Nov 21,2023
0
people found
this helpful
this helpful
Hollie was available throughout the transaction and communicated well with all parties. She is personable and a pleasure to deal with....
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Nov 22, 2023
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Hi Greg,
Thank you for taking the time to post your 5 star award for Hollie who is based at our office in Gidea Park. Hollie is focused on providing the best possible customer care and will keep all parties regularly updated throughout a transaction. She will appreciate your kind comments and look forward to assisting you again in the future.
Alison Horsley, Customer Care Manager ...
“I Would Highly Recommend Charlotte Micallef The Branch Manager At Beresfords - One Of A Kind!...”
Nov 21,2023
Nov 21,2023
15
people found
this helpful
this helpful
Dear Charlotte.
Eighteen months ago we put 2 Crouch Valley on the market following the death of my Father in law. During the intervening months we've had a failed planning permission, a catastrophic flood and two further failed purchasers.
Throughout the whole of this problematic process ...
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Nov 22, 2023
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Thank you very much Colin for the 5 star award. I am pleased to hear you had such a positive experience selling your father in laws property with Charlotte, Branch Manager, at our Upminster office. I am sorry to hear you had so many problems that arose during the process but as you know, Charlotte was perfectly placed to overcome these to ensure the property exchanged and completed. Charlotte is focused on the quality of her customer care and tenacious in her approach. She will very much ap ...
Nov 21,2023
Nov 21,2023
0
people found
this helpful
this helpful
A very helpful and informative group of people. Gave me all the information along the way well ahead if time....
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Nov 29, 2023
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(1)
Dear Angus,
Thank you for taking the time out to leave a review. We appreciate your comments and glad to hear you had a positive experience with us.
Regards
Ryan Spong - Area Lettings Director ...
Nov 21,2023
Nov 21,2023
0
people found
this helpful
this helpful
Samantha has excellent service, she’s been nothing but efficient as a property manager. I would be devastated if my property manager ever changed. Due to her service I would be happy to rent through Beresfords countless times as she manages the property well. She’...
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Nov 29, 2023
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(1)
Dear Rebecca,
We're delighted to hear that Samantha's efficient service as a property manager has made your renting experience so positive – she truly is an invaluable asset to our team!
Thanks again.
Ryan Spong - Area Lettings Director ...
Nov 20,2023
Nov 20,2023
0
people found
this helpful
this helpful
I can’t thank the staff ( rob,carly and Kirsty enough for all thier help with finally helping us sell our property after being badly let down by another estate agents. They got us a quick buyer and pushed and persuade all the time to ...
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Nov 22, 2023
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Thank you very much Karen for the 5 star award. We are glad to hear you had such a great experience selling your home with Rob, Carly and kirstie from our office in Gidea Park. The team will always work proactively to generate maximum interest on any property. An agreed sale will be in very safe hands with Kirstie as she has over 20 years experience in the industry. She is therefore perfectly placed to overcome any issues that may arise during the process. Your kind comments are much appre ...
Nov 20,2023
Nov 20,2023
0
people found
this helpful
this helpful
Fantastic service from all the team at Beresfords Braintree. Found me a new tenant in no time at all. All done very professional.
Thanks....
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Nov 29, 2023
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Dear Beryl,
Thank you for your kind words! We're thrilled to hear that you had a fantastic experience with our team at our Braintree branch, and we're delighted that we could quickly find you a new tenant.
Thanks for choosing us!
Regards
Ryan Spong - Area Lettings Director ...
Nov 20,2023
Nov 20,2023
0
people found
this helpful
this helpful
The team in Braintree have all been outstanding in their approach to helping my purchase my new home.
From being greeted at the property, shown around and having the offer negotiated, to being kept up to date at every stage of the purchase, Beresfords were ...
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Nov 22, 2023
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Thank you Adrian for the great review for our Braintree office and in particular Eleanor and Nick. I am pleased you were impressed with the service received as the team pride themselves on the quality of their customer care, from the first point of contact onwards. They will do everything within their power to achieve the best possible price for our sellers and will guide and support throughout the sales process. Many thanks for the 5 star award and kind comments, we wish you many happy years i ...
Nov 18,2023
Nov 18,2023
0
people found
this helpful
this helpful
We found Neil, Nick and Samuel very thorough and helpful. keeping us informed at every stage of the sale. We wouldn’t hesitate to recommend them....
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Nov 20, 2023
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Hi Shaun,
Many thanks for the 5 star award for the team at our Maldon office. I am pleased you were impressed with how the team dealt with your sale, keeping you in the loop with progress throughout the transaction. Your recommendation is much appreciated, we look forward to assisting you again in the future.
Alison Horsley, Customer Service Manager ...
Nov 17,2023
Nov 17,2023
0
people found
this helpful
this helpful
SCAMMER ALERT! RACIST!
They are racist. They scammed us of 1211 gbp.Don't ever buy or rent from them. I rented a property from them. The property was left in the perfect condition as it was provided to us. We verbally informed inspection person Kate, that ...
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Nov 23, 2023
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Vishal,
Having read the contents of your recent review, I felt compelled to reply personally due to the seriousness of the allegation made against our Company. You have suggested that our staff have discriminated against you due to your race and also ‘scammed’ you out of money.
Having personally reviewed the contents of the related file notes which are recorded chronologically, there has never been any reference made by you to any form of discrimination over a considerable period, whilst ...
Nov 17,2023
Nov 17,2023
15
people found
this helpful
this helpful
I don't usually write reviews, but felt compelled to after the brilliant experience we had with Charlotte. As first time buyers who are completely new to the house buying process, Charlotte has been a trusted advisor by our side. She has consistently gone above and ...
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Nov 15,2023
Nov 15,2023
0
people found
this helpful
this helpful
Great service! They went above and beyond. As first time buyers, Beresfords made things very simple for us. They advised us on what would be a reasonable offer and helped move the negotiations in such a way that we felt listened to and cared for....
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Nov 15,2023
Nov 15,2023
0
people found
this helpful
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My interaction with Samantha I have always found d her to be very professional. She keeps me informed about any issues and sends timely chasers where appropriate. Very polite and makes a difference to the Beresford brand....
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Nov 29, 2023
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Dear RB,
Thank you for your positive feedback; we're delighted to hear that Samantha's professionalism made a positive impact on your experience.
Thank you for choosing Beresfords
Ryan Spong - Area Lettings Director ...
Nov 15,2023
Nov 15,2023
0
people found
this helpful
this helpful
My interaction with Samantha I have always found d her to be very professional. She keeps me informed about any issues and sends timely chasers where appropriate. Very polite and makes a difference to the Beresford brand....
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Nov 14,2023
Nov 14,2023
0
people found
this helpful
this helpful
I have had a brilliant experience with Beresford's! Very friendly and easy to work with, great communication… very informative and and cover all aspects in detail through every step of the way!...
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Nov 29, 2023
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Dear Scott,
We're thrilled to hear about your brilliant experience you had with our Braintree lettings team—thank you for your kind words!
Regards
Ryan Spong - Area Lettings Director ...
Nov 14,2023
Nov 14,2023
0
people found
this helpful
this helpful
Over all a great team that knows how to balance the needs of the seller and also take in consideration the requirements of the buyer. Great communication skills and availability and over all great people who know what they are doing and they are determined ...
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Nov 13,2023
Nov 13,2023
0
people found
this helpful
this helpful
Joleen has be very helpful, kind and
done all she can to sort issues out....
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Nov 29, 2023
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(1)
Dear Cherril,
Thank you for taking the time out to write us a review.
We are pleased to hear that you had a positive experience with Joleen, we are always here to help.
Regards
Ryan Spong - Area Lettings Director ...
Nov 13,2023
Nov 13,2023
0
people found
this helpful
this helpful
Many thanks to all at Beresfords for your help over the years renting (Debby Barnes) and most recently Eleanor Topham for your help selling my property. Always fast to reply and nothing has ever been too much to ask.
If I ever need to sell ...
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Nov 12,2023
Nov 12,2023
0
people found
this helpful
this helpful
I dealt with at least 4 different members of the team at Braintree and all were very helpful and understanding...
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Nov 29, 2023
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Dear Richard,
We're delighted to hear that our team at Braintree were all very helpful and understanding during your interactions—thank you for your positive feedback!
Regards
Ryan Spong - Area Lettings Director ...
Nov 11,2023
Nov 11,2023
0
people found
this helpful
this helpful
I’ve recently had the pleasure of dealing with Paul Tuck in the Billericay office
In my relocation business I get to deal with many agents all over the U.K.
Paul was extremely helpful from day one and very empathetic to out clients situation
...
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Nov 22, 2023
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(1)
Mark,
Thank you for your positive feedback and 5-star review. We are delighted to hear that your experience was marked by a smooth transaction. Ensuring top customer service is a priority for Paul and we look forward to working with you again in the future. ...
Nov 09,2023
Nov 09,2023
0
people found
this helpful
this helpful
I just wanted to say that Samantha Robinson has been absolutely brilliant. She is an excellent communicator who is very personable. Nothing is to much trouble and she responds very quickly to any queries. She is really helpful and an an asset to your team. ...
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Nov 11, 2023
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(1)
Dear Jackie,
Your thoughtful comments are greatly appreciated. We're delighted to hear about your positive experience with Sam. Should you require any further assistance, please don't hesitate to reach out.
Kind Regards
Ryan Spong - Area Lettings Director ...
Nov 08,2023
Nov 08,2023
0
people found
this helpful
this helpful
Very gentle and generous. Very honestly explaining about the property....
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Nov 22, 2023
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Ramesh,
Thank you for your 5-star review and recognition of our commitment to honesty. Maintaining transparency and integrity is fundamental to our service. If you have any further questions, please do not hesitate to reach out. I know that Thomas and the rest of the lettings team at Chelmsford will be happy to assist you again. ...
Nov 08,2023
Nov 08,2023
0
people found
this helpful
this helpful
Very professional and helpful service given during the letting of my two properties...
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Nov 08,2023
Nov 08,2023
0
people found
this helpful
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The best experience I had from the beginning to the end of this process. Thanks to Debby, Joe, Jack and Christine who helped me and supported and updated me on every step of the way. very highly recommend it!!...
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Nov 30, 2023
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Dear Silva,
It's great to hear that you had a great experience throughout the entire process, and we sincerely appreciate your kind words and acknowledgment of Debby, Joe, Jack, and Christine. Thank you for the high recommendation!
Regards
Ryan Spong - Area Lettings Director ...
Nov 07,2023
Nov 07,2023
0
people found
this helpful
this helpful
Susie is brilliant - knowledgeable and supportive. A long protracted sale to slow moving buyers saw Susie maintaining a professional and calm approach throughout despite the buyers being so difficult to deal with.
We would recommend Susie and her team without hesitation....
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Nov 14, 2023
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Hi Both,
Many thanks for the great review for Susie and her team at our Writtle office. With many years of experience, Susie would have been perfectly placed to deal with any issues that may have arisen during the process. She prides herself on the quality of her customer care and will do all possible to ensure a sale goes through to exchange and completion. Your 5 star award and recommendation are much appreciated, we look forward to assisting you again in the future.
Alison Horsley, Custo ...
Nov 07,2023
Nov 07,2023
0
people found
this helpful
this helpful
Kirsty was very helpful, called back as she said she would, and although couldn't help us this time, I felt like we would be remembered if something does become available. A refreshing experience....
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Nov 29, 2023
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Dear Jane,
Thank you for your positive review! We appreciate your feedback and we are glad to hear that Kirsty was helpful and provided a good service. Hopefully it won't be too long until we find you something suitable.
Regards
Ryan Spong - Area Lettings Director ...
Nov 07,2023
Nov 07,2023
0
people found
this helpful
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Highly recommended
Excellent communication
Went above and beyond
Amazing staff...
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Nov 06,2023
Nov 06,2023
0
people found
this helpful
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dealt with from start to finish in the most professional manner couldn’t of asked for more...
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Nov 22, 2023
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Joshua,
Thank you for acknowledge Beresfords' professional manner and giving us a 5-star rating. We wish you all the best in your new home. ...
Nov 06,2023
Nov 06,2023
13
people found
this helpful
this helpful
Charlotte has been dealing with our purchase and has been the first to call me with any new updates and is willing to go above and beyond to help with any problem that arises.
She is an asset to your team and I'm sure she ...
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Nov 14, 2023
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Hi Louise,
Thank you for the 5 star award for Charlotte, Branch Manager at our Upminster office. Charlotte works really hard to ensure a sale progresses as smoothly as possible through to exchange and completion, ensuring all parties are regularly updated throughout the transaction. She will appreciate you sharing your experience and look forward to assisting you again in the future.
Alison Horsley, Customer Service Manager ...
Nov 06,2023
Nov 06,2023
0
people found
this helpful
this helpful
Daniel is always friendly, polite and helpful. He is always respectful when he is doing a viewing ensuring the least disruption to myself and family. It has been a pleasure working with Daniel whilst being a tenant at the property they are currently trying to ...
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Nov 03,2023
Nov 03,2023
0
people found
this helpful
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Paul Woods oversaw the recent sale of our property in Ingatestone. He was always available for us and acted very professionally. We cannot recommend him and Beresfords highly enough....
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
https://www.beresfords.co.uk/complaints-procedures/
Last updated at 11:05 AM 16/08/2017 by allAgents
Awards won by Beresfords
Regional Awards won by Beresfords
Individual Branch Awards
Upminster, RM14
-
2023
Best Letting Agent in Upminster
-
2023
Best Estate Agent in Upminster
-
2023
Best Estate Agent in RM14
-
2023
Best Letting Agent in RM14
-
2023
Best Estate Agent in Greater London North
-
2022
Best Letting Agent in RM14
-
2022
Best Letting Agent in Upminster
-
2021
Best Letting Agent in Upminster
-
2021
Best Letting Agent in RM14
-
2022
Best Estate Agent in RM14
-
2022
Best Estate Agent in Upminster
Romford, RM3
Maldon, CM9
Hornchurch, RM11
-
2023
Best Letting Agent in Hornchurch
-
2023
Best Estate Agent in Hornchurch
-
2023
Best Estate Agent in RM11
-
2023
Best Letting Agent in RM11
-
2022
Best Letting Agent in RM11
-
2022
Best Letting Agent in Hornchurch
-
2022
Best Estate Agent in RM11
-
2022
Best Estate Agent in Hornchurch
-
2021
Best Estate Agent in Hornchurch
-
2021
Best Letting Agent in Hornchurch
-
2021
Best Estate Agent in RM11
-
2021
Best Letting Agent in RM11
Great Dunmow, CM6
-
2023
Best Letting Agent in Great Dunmow
-
2023
Best Estate Agent in Great Dunmow
-
2023
Best Estate Agent in CM6
-
2023
Best Letting Agent in CM6
-
2022
Best Letting Agent in CM6
-
2022
Best Estate Agent in CM6
-
2022
Best Letting Agent in Great Dunmow
-
2022
Best Estate Agent in Great Dunmow
-
2021
Best Estate Agent in Great Dunmow
-
2021
Best Letting Agent in Great Dunmow
-
2021
Best Estate Agent in CM6
-
2021
Best Letting Agent in CM6
Colchester, CO1
-
2023
Best Letting Agent in Colchester
-
2023
Best Estate Agent in Colchester
-
2023
Best Estate Agent in CO1
-
2023
Best Letting Agent in CO1
-
2022
Best Letting Agent in CO1
-
2022
Best Estate Agent in CO1
-
2022
Best Letting Agent in Colchester
-
2022
Best Estate Agent in Colchester
-
2021
Best Estate Agent in Colchester
-
2021
Best Estate Agent in CO1
-
2021
Best Letting Agent in Colchester
-
2021
Best Letting Agent in CO1
Chelmsford, CM1
Chelmsford, CM1
Brentwood, CM14
-
2023
Best Letting Agent in Brentwood
-
2023
Best Estate Agent in Brentwood
-
2023
Best Estate Agent in CM14
-
2023
Best Letting Agent in CM14
-
2023
Best Letting Agent in Greater London North
-
2022
Best Letting Agent in CM14
-
2022
Best Estate Agent in CM14
-
2022
Best Letting Agent in Brentwood
-
2022
Best Estate Agent in Brentwood
-
2021
Best Estate Agent in Brentwood
-
2021
Best Letting Agent in Brentwood
-
2021
Best Estate Agent in CM14
-
2021
Best Letting Agent in CM14
Braintree, CM7
-
2023
Best Letting Agent in Braintree
-
2023
Best Estate Agent in Braintree
-
2023
Best Estate Agent in CM7
-
2023
Best Letting Agent in CM7
-
2022
Best Letting Agent in CM7
-
2022
Best Estate Agent in CM7
-
2022
Best Letting Agent in Braintree
-
2022
Best Estate Agent in Braintree
-
2021
Best Letting Agent in Braintree
-
2021
Best Letting Agent in CM7
-
2022
Best Letting Agent in Greater London North
Billericay, CM12
Witham, CM8
-
2023
Best Estate Agent in Witham
-
2023
Best Letting Agent in Witham
-
2023
Best Estate Agent in CM8
-
2023
Best Letting Agent in CM8
-
2022
Best Letting Agent in CM8
-
2022
Best Estate Agent in CM8
-
2022
Best Letting Agent in Witham
-
2022
Best Estate Agent in Witham
-
2021
Best Estate Agent in Witham
-
2021
Best Letting Agent in Witham
-
2021
Best Estate Agent in CM8
-
2021
Best Letting Agent in CM8
-
2023
Best Estate Agent in Greater London North
-
2022
Best Letting Agent in Greater London North
-
2022
Best Estate Agent in Greater London North
Brentwood, CM15
Romford, RM2
-
2023
Best Estate Agent in RM2
-
2022
Best Letting Agent in RM2
-
2022
Best Estate Agent in RM2
-
2022
Best Estate Agent in Romford
-
2021
Best Estate Agent in Romford
-
2021
Best Estate Agent in RM2
-
2021
Best Estate Agent in Greater London North
-
2023
Best Estate Agent in Romford
-
2022
Best Letting Agent in Romford
