96% sales valuation accuracy
96% sales fee satisfaction
87% lettings valuation accuracy
90% lettings fee satisfaction
At Jones Robinson, we can truly claim to be West Berkshire's most prominent and successful firm of estate agents. Over the past five years, we have sold and let more properties in the region than any other firm.
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At Jones Robinson, we can truly claim to be West Berkshire's most prominent and successful firm of estate agents. Over the past five years, we have sold and let more properties in the region than any other firm.
Deborah
(175)
Toyah
(95)
Paul
(93)
Joanne
(81)
Michael
(69)
Paul
(53)
Laura
(40)
Charles
(33)
Anna
(32)
Paula
(30)
Caroline
(19)
Nicky
(14)
Sara
(10)
Lisa
(9)
Beth
(8)
Wendy
(7)
Rachel
(6)
Harris
(5)
Freyea
(4)
Chloe
(4)
Karen
(3)
Charlotte
(2)
Vanessa
(1)
Amber
(1)
Sian
(1)
Caroline
(0)
Val
(0)
Joel
(0)
Rachael
(0)
Bridget
(0)
Julie
(0)
Peter
(0)
Sharon
(0)
Steph
(0)
Lucy
(0)
Joe
(0)
Vicky
(0)
Latest Reviews
View all Reviews 941
31st Jan 2024
reviewed by 'Doug'
31st Jan 2024
reviewed by 'Doug'
27th Oct 2023
reviewed by 'Jóhann'
27th Jul 2023
reviewed by 'Sandra Chuma'
28th Mar 2023
reviewed by 'Marcin'
1st Aug 2022
reviewed by 'Govinden'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 96% | 96% | £23,000 | £1,350,000 |
| Lettings | 87% | 90% | £475 | £2,500 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 73 | 4 | 126 | 17 | 500 | 1 | 184 | 4 | 26 | 6 |
Opening Hours
- Open: 24/7
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Apr 23,2019
Apr 23,2019
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From Paula who arranged the viewing, to Matthew who showed me around, to Lucy who handled the tenant reference to Vanessa who oversaw the whole transaction - everyone was extremely helpful and professional in every way. I will def recommend their services to anyone and ...
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Apr 02,2019
Apr 02,2019
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Fantastic service from all at Jones Robinson, especially from Harris and Paul. Great communication and helpful with all of our questions....
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Mar 04,2019
Mar 04,2019
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From first meeting with Paula, JR offered a friendly, professional and efficient service, communications were excellent with Nicky keeping us constantly advised....
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Comment on agent fees
Acceptable
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Feb 22,2019
Feb 22,2019
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Great all the way through.... until collecting keys upon finding key missing to the attic space. Contacted them no way of finding key with no resolution. So what am l meant to do now.??...
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Feb 19,2019
Feb 19,2019
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JR helped with our sale and purchase. The team worked tirelessly to help us. Beth and Deborah both went the extra mile (especially when problems arose) and gave us good advice throughout the process. I honestly don't think we would be in our lovely new ...
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Comment on agent fees
When things don’t go smoothly is when agents earn their fee. In our case we felt they were more than appropriate for the work they put in.
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Feb 18,2019
Feb 18,2019
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I highly recommend Paul Hodgson and the team at Jones Robinson. They stood out from the start because they do what they say they're going to do.
Paul gave a clear explanation of the proposed asking price and the strategy for selling, the brochure looked ...
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Comment on agent fees
Good she you consider what they are delivering.
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Feb 11,2019
Feb 11,2019
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I was very impressed with Deborah's efforts on my behalf. Always acted professional & nothing was too much trouble. I was very grateful for all her efforts on my behalf....
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Feb 01,2019
Feb 01,2019
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Excellent service for the purchase of my property. Kept me updated and answered all of my queries quickly and efficiently....
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Dec 19,2018
Dec 19,2018
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Paula was enthusiastic from the 1st meeting her approach was professional and encouraging . It was because of her that we chose J.R. as agent even though we had a lower commission agent offer. Once Paula had the green light from us she pulled out ...
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Comment on agent fees
I feel I got value for my money
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Dec 03,2018
Dec 03,2018
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The details of the house sale were extremely lengthy and complicated involving surveyors, Ordnance Survey and other parties. Michael perservered throughout the period and during a particularly difficult negotiation period secured the offer from the buyer. With support from the back office staff the sale ...
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Nov 30,2018
Nov 30,2018
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Straight from the 'get go' both Paula and Beth were extremely professional and offered total confidence that they would sell my property and they did , the brochure and photos were fantastic and they communicated with me all the way , have used on many occasions and ...
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Nov 30,2018
Nov 30,2018
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Bought our first house with Jones and Robinson and both Toyah and Joanne have made this experience a happy one instead of a stressful one.
I was getting updates regarding the sale quicker through them than I was through my own solicitors....
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Nov 30,2018
Nov 30,2018
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Jones Robinson sold our house. A very professional service. Paula Rudge especially as she always gave her time too make sure we were happy with how things were going and the team in the office were always on hand to sort any problems or questions ...
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Comment on agent fees
Fees were very high compared too other agents but you pay for what you get.
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Nov 20,2018
Nov 20,2018
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Friendly and courteous.Very efficient and kept us informed at every stage of the process;every date for viewing and feedback.
Realistic advice on price adjustment in line with evolution of market and Paul Hodgson available at all times for any discussion. All office staff ...
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Comment on agent fees
Competitive and you get what you pay for.
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Nov 07,2018
Nov 07,2018
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Sold my house within 6 days - very happy with the service. Price seems high in relation to on line companies but we needed to sell quickly and we did. Thanks you once again....
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Comment on agent fees
I think the agents fees are justified because of the overheads and marketing done however Im sure they will need to be lowered bearing in mind 50% of the market is going to use "on line" agents next year.
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Nov 01,2018
Nov 01,2018
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Paula Rudge and Nicky Simpson were a fantastic help in the sale of my property. Paula put in a lot of attention to detail when creating the sale information brochure, tidying the property, creating lovely pictures, ready for the sale. Nicky was invaluable, liaising and ...
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Comment on agent fees
As I had lots of issues with my sale I feel I definitely got what I paid for, they were brilliant.
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Oct 28,2018
Oct 28,2018
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Just sold through Jones Robinson. Really pleased with the excellent service. Lots of viewings, good offers and a quick sale. Paula and colleagues were always available to help and advise. Highly recommended. I would definitely use them again....
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Comment on agent fees
Fair and well earned
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Oct 25,2018
Oct 25,2018
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Great attention to details plus wonderful service, every person involved throughout the purchase reacted to all request that were made even at a few minutes notice. 5 Star Paula....
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Oct 19,2018
Oct 19,2018
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Just moved into rented property, 3 issues, including central heating not working, dealt with exceptionally promptly and effectively - great service...
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Comment on agent fees
As expected
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Oct 09,2018
Oct 09,2018
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I bought a house through Jones Robinson after viewing several others. The staff were always friendly and helpful and the 'thank you' gift when I collected the key to my new home was a nice touch. Particular thanks to Paula who progressed the sale....
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Oct 02,2018
Oct 02,2018
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We had to take the property off the market and then put it back on 4 months later. Then it was sold within 9 days so we were given good service. Paul looked after us and had a very friendly approach....
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Comment on agent fees
Good
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Oct 01,2018
Oct 01,2018
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Excellent service from both Joanne and Toyah at the Lambourn office, good old fashioned Estate Agency work, i.e. chasing the sale through to completion. We were kept informed regularly. Wish we could use them for all our house sales around the country! Thank you ...
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Comment on agent fees
You get what you pay for
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Sep 14,2018
Sep 14,2018
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Jones Robinson's speed and quality of work, attention to detail and approach to marketing was outstanding. The Jones Robinson team, especially Paula and Nicky could be relied upon to provide a consistently approachable, professional, helpful, proactive, determined and cheerful level of support to ensure that ...
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Comment on agent fees
Very reasonable, value for money fees for the service provided.
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Sep 12,2018
Sep 12,2018
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Excellent service from the whole team at Jones Robinson but with particular mention to Paula, Karen, Beth, Nicky & Deborah. Always professional, welcoming, responsive and efficient they made the whole process of buying and selling pleasant and smooth. Thank you!...
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Comment on agent fees
Fair fees for the service provided
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Sep 09,2018
Sep 09,2018
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Excellent service from paul & team at Jones Robinson.Deborah excelled in keeping me informed from start to completion
Would recommend to all when selling...
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Comment on agent fees
Fees competitive with other agents
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Sep 08,2018
Sep 08,2018
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Deborah was fantastic in both her support and seemingly endless energy to help finalise, and then complete, the sale of my home. She is both professional and helpful, and I cannot thank her enough for chasing everyone down in order to complete the sale before ...
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Aug 31,2018
Aug 31,2018
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Worked well to ensure the sale of the property - excellent work, thank you. Good to get the sale complete without any issues...
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Aug 29,2018
Aug 29,2018
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Deborah & Michael made the process of selling our house as stress free as possible,we were kept informed of any developments regularly,we would definitely recommend them....
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Good
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Aug 27,2018
Aug 27,2018
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The JR team were professional, informative, responsive and very helpful during the whole process of our house sale, making it a smoother process.
We would highly recommend them....
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Aug 25,2018
Aug 25,2018
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From start to finish the staff at Jones Robinson have been Exceptional
Paul Evans was very professional in all aspects of the sale of our house
His knowledge of the housing market
Shone through From the Day he first
Came into our house he was ...
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Comment on agent fees
Good price for an exceptional service
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No fees information available
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Last updated at 4:32 PM 04/09/2019 by allAgents
Best Estate Agent in Newbury 
