Leaders
3.8/5, 2116 reviews
70% recommended
86% sales valuation accuracy
91% sales fee satisfaction
80% lettings valuation accuracy
67% lettings fee satisfaction
Leaders is one of the top residential property sales and lettings companies in the UK. We have more than 120 office branches throughout the country which specialise in lettings, estate agency, buy-to-let property, investments and finance. The firm was founded in 1983 and grew into this large network of property ... show more Leaders is one of the top residential property sales and lettings companies in the UK. We have more than 120 office branches throughout the country which specialise in lettings, estate agency, buy-to-let property, investments and finance. The firm was founded in 1983 and grew into this large network of property professionals by providing consistent high-quality customer service and building a great reputation. Our branches are situated across the South East, London, South West, East Midlands, East Anglia and North West. We have grown due to our exceptional customer service and customer care. Each Leaders estates and lettings agents’ branches have the most qualified local experts that will help you rent and sell properties. If you would like to find out your home worth estimate, do not hesitate to contact your local property agent branch.

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 86% 91% £23,200 £3,000,000
Lettings 80% 67% £340 £9,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
655 83 690 447 54 7 38 9 49 84
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
NAEA ARLA TPOS Lettings TPOS TDS

“The sales people were very motivated in getti......”

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Dec 08,2022
Minithumbup
Natasha
By: 'Pete'
Dec 08,2022
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The sales people were very motivated in getting viewings and kept me up to date with proceedings. Natasha was particularly helpful acting as a liaison between me and the buyer. Would recommend if selling...
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“We had been let down badly by our previous le......”

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Dec 08,2022
Minithumbup
Callum
By: 'Robert Mills'
Dec 08,2022
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We had been let down badly by our previous letting agent so it was quite a refreshing change dealing with Callum and his colleague Robert Comerford. After the initial contact, the property was advertised online in a little over a day, an acceptable tenant found ...
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“Paula looks after us amazingly well and makes our lives so much easier!...”

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Dec 03,2022
Minithumbup
Paula
By: 'Helen'
Dec 03,2022
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Paula has been fantastic. We have several properties and it is great to have our own dedicated contact. She is very organised, professional and always on it with a speedy response to anything. It makes our lives so much easier, it's a pleasure to have ...
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“Thanks a million Georgie Start, for being pro......”

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Dec 02,2022
Minithumbup
Georgie
By: 'sarah'
Dec 02,2022
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Thanks a million Georgie Start, for being professional and helping me to get accommodation in Derbyshire. Thank you so much for not giving up on me even though I was unavailable a couple of times when you were ringing me to make follow ups. Thank ...
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“Christine is very friendly & kind. She knew ......”

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Dec 01,2022
Minithumbup
Christine
By: 'Lorraine'
Dec 01,2022
0 people found
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Christine is very friendly & kind. She knew what I was looking for by the description I described. Although I'm new to looking for my 1st time property Christine was really informative & patience....
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“I have been so far satisfied with the service......”

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Nov 27,2022
Minithumbup
larisSA
By: 'mossaz'
Nov 27,2022
0 people found
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I have been so far satisfied with the services I have received from LEADERS guildford and Mrs Larissa Tilley ,my property manageress....
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“I’d really recommend the Leaders Milton Keyne......”

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Nov 25,2022
Minithumbup
Lauren
By: 'AC'
Nov 25,2022
0 people found
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I’d really recommend the Leaders Milton Keynes team - they work really well together, keep you informed and respond quickly to any enquiries, or concerns you may have - which as a landlord is really important to me. Thoroughly recommended!...
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“I am a new customer and have never let a prop......”

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Nov 25,2022
Minithumbup
Paula
By: 'Janet Boardman'
Nov 25,2022
0 people found
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I am a new customer and have never let a property before and am completely satisfied with Leaders. I rely on them as I live in Spain and they always react to any problem immediately in an efficient and friendly way....
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“Rob Perry...”

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Nov 23,2022
Minithumbup
Robert
By: 'John'
Nov 23,2022
0 people found
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Rob has been really helpful since the day I moved in to the unit. He is very easy to contact and does respond fast making the communication very smooth....
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“Joleen is always very helpful and profession......”

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Nov 23,2022
Minithumbup
Joleen
By: 'Claire'
Nov 23,2022
0 people found
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Joleen is always very helpful and professional. She always responds promptly to all my queries. As a landlord it is reassuring to know I’m being so well looked after...
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“My first time dealing with leaders and I have......”

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Nov 22,2022
Minithumbup
Kate
By: 'Jonathan'
Nov 22,2022
0 people found
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My first time dealing with leaders and I have to say very happy especially with Kate the agent .. she s so, down to earth and friendly and considering the time we had to find new tenants she assured me all would be fine and it ...
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“Chloe is amazing! Great communication Respo......”

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Nov 22,2022
Minithumbup
Chloe
By: 'Karen'
Nov 22,2022
0 people found
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Chloe is amazing! Great communication Responses so speedily to all my emails So helpful Definitely recommend Chloe gets the job done...
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“Prompt response and follow up...”

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Nov 22,2022
Minithumbup
Elisha
By: 'Susan'
Nov 22,2022
0 people found
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Prompt response and follow up, really excellent service I have ever experienced! Especially the arrangement of the maintenance and inventory....
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“Prompt response and follow up...”

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Nov 22,2022
Minithumbup
Elisha
By: 'Susan'
Nov 22,2022
0 people found
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Prompt response and follow up, really excellent service I have ever experienced! Especially the arrangement of the maintenance and inventory....
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“Think twice about using Leaders to manage your properties…...”

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Nov 22,2022
Minithumbdown
By: 'Jess'
Nov 22,2022
0 people found
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Leaders have managed two of my properties in Tonbridge for just over a year. While the service started in a satisfactory way, the last four months have been beyond awful. From taking £1600 for a painting job that didn’t get organised in months, to not ...
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“My student son was in a Leaders run property ......”

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Nov 21,2022
Minithumbdown
By: 'Parent of Student'
Nov 21,2022
0 people found
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My student son was in a Leaders run property last year. On arrival at the property it was found to be filthy dirty despite Leaders saying the house had been professionally cleaned. Untrue. Also, my sons bed had cardboard supporting the mattress and personal items ...
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“AVOID Leaders St Ives...”

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Nov 19,2022
Minithumbdown
By: 'Walton Dorminey'
Nov 19,2022
0 people found
this helpful
We currently use Leaders as our letting agency and they are quite terrible. Repairs either don’t happen or take extended time and multiple phone calls to resolve. Recently, our boiler went out. We’ve called every day for a week straight and still have ...
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“I'm really impressed with Michael as his resp......”

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Nov 18,2022
Minithumbup
Michael
By: 'Neil'
Nov 18,2022
0 people found
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I'm really impressed with Michael as his response has been very proactive along the whole way helping me out whenever I called him, I would have no hesitation on selling my house with leaders....
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“I'm really impressed with Michael as his resp......”

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Nov 18,2022
Minithumbup
Michael
By: 'Neil'
Nov 18,2022
0 people found
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I'm really impressed with Michael as his response has been very proactive along the whole way helping me out whenever I called him, I would have no hesitation on selling my house with leaders....
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“Leaders Kenilworth - Landlords Avoid at all Costs...”

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Nov 18,2022
Minithumbdown
By: 'Matbruce'
Nov 18,2022
0 people found
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We (landlords) originally had 4 properties let with Leaders Kenilworth and due to ongoing gross incompetence at both local office and regional level, we have moved 3 of our properties to another agent over time. These have been the best moves ever. There is not enough space ...
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“Thanks to Katie Brooks at leaders I had a mai......”

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Nov 18,2022
Minithumbup
Katie
By: 'Stephen'
Nov 18,2022
0 people found
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Thanks to Katie Brooks at leaders I had a maintenance issue it was resolved promptly great service first class thank you all...
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“thanks to the staff of leaders. Special thank......”

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Nov 17,2022
Minithumbup
Robert
By: 'Mike'
Nov 17,2022
0 people found
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thanks to the staff of leaders. Special thanks to Robert Perry of lettings making my experience moving from London to Colchester fast ,friendly and welcoming, presenting me with my renewal and protecting my safety as a tenant is much appreciated and very good to know . ...
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“We dont recommend Leaders because of which we are facing serious issues....”

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Nov 16,2022
Minithumbdown
By: '123'
Nov 16,2022
0 people found
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We would like to start mentioning that because of Leaders mis-representation and not disclosing the information to our Sales agent we are facing lot of issues and huge losses of the property that was sold to us by the sales agent. we don’t recommend ...
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“I have known Rob Perry for many years.......”

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Nov 16,2022
Minithumbup
Robert
By: 'Colin'
Nov 16,2022
0 people found
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I have known Rob Perry for many years. He always gets to the heart of the problem and sorts it out quickly. Can't thank him enough....
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“Horrible agency. Extremely unprofessional and......”

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Nov 15,2022
Minithumbdown
By: 'Sam'
Nov 15,2022
1 people found
this helpful
Horrible agency. Extremely unprofessional and unfair. I took an old house from them - marked walls, broken door glasses, ripped wallpapers, dirty oven. Landlord wasn’t willing to sort any of that, told me to take the house ‘as it is’ so I painted, fixed ...
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“Leaders' property letting and management team......”

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Nov 11,2022
Minithumbup
Chloe
By: 'Ilona'
Nov 11,2022
1 people found
this helpful
Leaders' property letting and management team has once again shown us to be at the top of the tree. Chloe Bradwell assessed our property in the Marina and secured good tenants within 2 days. And if you want your property managed, look no further than Leaders' ...
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“WORST LETTING COMPANY...”

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Nov 10,2022
Minithumbdown
By: 'Asif'
Nov 10,2022
1 people found
this helpful
AVOID THIS COMPANY! This company have really let me down. I put my faith into this company and rented a property from them over a video the sent me of the house. They completely mislead me to a house which was promised to clean but ...
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“I would like to thank the lovely lady (poppie Bannis......”

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Nov 08,2022
Minithumbup
Poppie
By: 'Adelle'
Nov 08,2022
0 people found
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I would like to thank the lady (poppie Bannister) I spoke to on the phone for being so helpful and answering all of my many enquiries, very friendly and outstanding knowledge....
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“Excellent service...”

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Nov 04,2022
Minithumbup
Helen
By: 'Rachel'
Nov 04,2022
0 people found
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I had used leaders to manage my property for numerous years. Helen was always, professional and willing to help in any way possible, but she also was friendly and very approachable....
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“Joleen was very helpful and professional. She......”

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Nov 03,2022
Minithumbup
Joleen
By: 'Robert'
Nov 03,2022
0 people found
this helpful
Joleen was very helpful and professional. She was quick to respond and get what was required arranged and in place...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

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Last updated at 11:52 AM 06/03/2014 by David Montero

Awards won by Leaders

Regional Awards won by Leaders

Individual Branch Awards

Chester, CH1

Crawley, RH10

Northwich, CW9

Bournemouth, BH1

Colchester, CO1

Southampton, SO15

Cheltenham, GL50



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