Willmotts
4.8/5, 273 reviews
93% recommended
95% sales valuation accuracy
98% sales fee satisfaction
96% lettings valuation accuracy
94% lettings fee satisfaction

Property Features

Willmotts was established in West London in 1856. Since then Willmotts has developed into a thriving independent company, providing a complete range of property services, utilising the most up to date technology from modern offices based in Hammersmith. As a company we are dedicated to providing a high quality service in ... show more Willmotts was established in West London in 1856. Since then Willmotts has developed into a thriving independent company, providing a complete range of property services, utilising the most up to date technology from modern offices based in Hammersmith. As a company we are dedicated to providing a high quality service in a professional and timely manner to all our clients. Our specialist teams work closely together from centralised offices in Hammersmith, ensuring that our clients benefit from a wide range of expertise from all of the departments offering the following services:

- Building Consultancy and Surveying
- Commercial and Investment Agency
- Commercial Property Management
- Residential Lettings
- Residential Property Management
- Residential Service Charge / Estate Management
- Valuations / Landlord and Tenant
Willmotts property West london

Latest Reviews

 View all Reviews 273
3rd Apr 2024
reviewed by 'Tanya D'
“Looking for a block management company who will let your property fall apart while they ignore your emails? Look no ......”
13th Nov 2023
reviewed by 'AJ'
“Willomtts is the best agency experience we have ever had in London! We have been renting a property from them ......”
11th Jul 2023
reviewed by 'Ian Nelson'
“If I could give zero stars, I would. Willmotts have been nothing short of a nightmare to deal with. Here's ......”
6th Feb 2023
reviewed by 'S'
“Best estate agents across London. William and Mel have been extremely professional, responsive, and relentless to help us to rent ......”
3rd Feb 2023
reviewed by 'Aoife O'Kane'
“Excellent support throughout 5 year tenancy. Our account manager Vitalia quick to respond to all queries and issues. Handy man Keith ......”
28th Nov 2022
reviewed by 'Clive'
“Sale of our Barnes Waterside apartment. Right from initial discussions about timing and strategy for selling the apartment, we received ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 95% 98% £212,000 £1,500,000
Lettings 96% 94% £830 £6,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
28 2 152 10 19 0 35 1 19 7
Areas covered
  • Hammersith, Shepheards Bush,
  • Chiswick, Putney, Acton, Barnes, Roehampton, Wimbledon, East Sheen
  • Fulham, Kensington, West Kensington, Barons Court, Wandsworth, Balham, Clapham, Honor Oak, Forrest Hill
Address

Willmott House, 12 Blacks Road
Hammersmith,London
Greater London
W6 9EU
020 8748 6644

Opening Hours
  • Monday: 09:00 - 18:00
  • Tuesday: 09:00 - 18:00
  • Wednesday: 09:00 - 18:00
  • Thursday: 09:00 - 18:00
  • Friday: 09:00 - 18:00
  • Saturday: 10:00 - 16:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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“Anna was given a very tight time frame to find ......”

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Jul 17,2017
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Anna
By: 'PQ'
Jul 17,2017
1 people found
this helpful
Anna was given a very tight time frame to find me somewhere to live which she managed to do, I am now renting a lovely flat that she found for me. I have found Anna to be friendly, honest and reliable and I would highly ...
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“Thanks for everything and they was very helpful And I'm ......”

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Jul 17,2017
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William
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Anna
By: 'ali'
Jul 17,2017
2 people found
this helpful
Thanks for everything and they was very helpful And I'm glad to meet them Anna Mason William Taper Solomon Moodie Thank you so much...
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“Mel was always extremely helpful and still is at every ......”

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Jul 14,2017
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Mel
By: 'VP'
Jul 14,2017
1 people found
this helpful
Mel was always extremely helpful and still is at every point from the viewing of the property to the referencing. He actually helped to move our stuff! Great person! Thank you, Mel!...
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Very helpful, great communication, very responsive to the calls and emails. Nice personality, friendly attitude.
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“William gave some useful advice on surveyors and my rights ......”

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Jul 14,2017
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William
By: 'Isa'
Jul 14,2017
1 people found
this helpful
William gave some useful advice on surveyors and my rights as a buyer. He provided helpful and prompt responses and as a first time buyer, I would recommend him to anyone....
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“Solomon has rented to me the properties in 55 st clements ......”

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Jul 14,2017
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Solomon
By: 'Emanuela'
Jul 14,2017
1 people found
this helpful
Solomon has rented to me the properties in 55 st clements mansion, I'm happy because has been a great value, good fees and also the agent was accurate with the evaluation on the properties....
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Comment on agent fees
good
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“Will has been excellent throughout my dealings with him. Straightforward, ......”

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Jul 11,2017
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William
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Solomon
By: 'simon'
Jul 11,2017
1 people found
this helpful
Will has been excellent throughout my dealings with him. Straightforward, honest, prompt and informative. Couldn't recommend him highly enough. Would use them again....
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“I honestly cannot stop thanking Willmotts Estate Agent especially William, ......”

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Jun 03,2017
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William
By: 'Awosoji'
Jun 03,2017
1 people found
this helpful
I honestly cannot stop thanking Willmotts Estate Agent especially William, Mel and Solomon for the incredible job you guys have done in getting our property sold at unbelievable price. Despite some challenges that came during the process, you guys kept assuring me of a positive ...
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Comment on agent fees
Very very good.
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“Solomon found us a perfect flat in exactly the area ......”

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May 24,2017
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Solomon
By: 'CranworthB&C'
May 24,2017
1 people found
this helpful
Solomon found us a perfect flat in exactly the area we were looking - and did it very fast. He was a pleasure to deal with - smart and efficient and went over and above on some stuff we were fussy about! He's also very ...
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“Willmotts, particularly Mandy, have been great during the tenancy. They ......”

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May 16,2017
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By: 'Fulham'
May 16,2017
1 people found
this helpful
Willmotts, particularly Mandy, have been great during the tenancy. They are quick to respond on both big issues and small issues and were very helpful when we had a request for the landlord in liaising with them and ultimately resolving our issue....
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Comment on agent fees
Fairly standard in my opinion.
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“Both Will and Mel were incredibly helpful not only in ......”

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May 15,2017
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Mel
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William
By: 'Flavia'
May 15,2017
1 people found
this helpful
Both Will and Mel were incredibly helpful not only in being patient with me to secure my flat (had some major delays with my previous agency) but were also very helpful with initial teething issues once I moved in. Very responsive and helpful and the ...
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Comment on agent fees
Fees are reasonable and everything is presented upfront. There were no hidden fees at all.
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“Excellent team to interact with. Have been interacting with them ......”

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May 12,2017
Minithumbup
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William
By: 'Narayanan'
May 12,2017
1 people found
this helpful
Excellent team to interact with. Have been interacting with them for more than 3.5 years and they have always been prompt, courteous and helpful. The best team you can interact with. To cite an example, had an issue with my account and the rental could not ...
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Comment on agent fees
Very nominal fees and very understanding if there are any issues.
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“Excellent, efficient and good quality service. I can always get ......”

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May 10,2017
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Mel
By: 'NPRSRTNHBH'
May 10,2017
1 people found
this helpful
Excellent, efficient and good quality service. I can always get through and/or leave a message, they will always call back and handle the query with efficiency - something I value highly. Also, they will listen to your concerns and amend them wherever possible. Areas ...
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Comment on agent fees
They can be quite high e.g. 250.00 per head for changing of tenants on the lease. Fees are sometimes waived.
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“After dealing with some very unpleasant estate agents trying to ......”

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Apr 28,2017
Minithumbup
By: 'Great'
Apr 28,2017
2 people found
this helpful
After dealing with some very unpleasant estate agents trying to find a commercial property I came across Willmotts. I met Saleem who were friendly, helpful and professional. He understood my needs as a business owner. Instead of pointing me to their website listings, he actually ...
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Comment on agent fees
Competitive.
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“We were assisted by William Taper and Mel McMultan when ......”

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Apr 19,2017
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William
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Mel
By: 'Ian'
Apr 19,2017
1 people found
this helpful
We were assisted by William Taper and Mel McMultan when buying our property. They were extremely helpful and made the process fast and simple. We would highly recommend them....
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“Couldn't speak more highly of Mandy - she is consistently ......”

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Apr 12,2017
Minithumbup
By: 'Georgie'
Apr 12,2017
1 people found
this helpful
Couldn't speak more highly of Mandy - she is consistently helpful whenever needed and is always quick to respond to any queries we might have. Really professional and such a friendly attitude. Would recommend to anyone!...
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“We were very impressed with Mel who was very accommodating ......”

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Mar 20,2017
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Mel
By: 'Rachael'
Mar 20,2017
1 people found
this helpful
We were very impressed with Mel who was very accommodating and who helped us find our perfect flat. Nothing was too much trouble and Mel was always friendly and professional. Thank you Mel!...
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Comment on agent fees
Fair and reasonable fees - less expensive than other agents.
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“Mel differentiates himself from the rest of the market through ......”

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Mar 20,2017
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Mel
By: 'J'
Mar 20,2017
0 people found
this helpful
Mel differentiates himself from the rest of the market through his professionalism and transparency. He consistently communicates well throughout the process which is important when you're managing a move....
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Comment on agent fees
Very fair considering the service.
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“My partner and I dealt with Will at the Hammersmith ......”

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Mar 14,2017
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William
By: 'Melanie'
Mar 14,2017
1 people found
this helpful
My partner and I dealt with Will at the Hammersmith branch for a number of years and were always impressed with his first class customer service. He responded to calls/emails promptly and always put our minds at rest by solving issues straight away. I ...
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“Very good service and helped our move easy. Easy to ......”

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Mar 02,2017
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Mel
By: 'Mel'
Mar 02,2017
0 people found
this helpful
Very good service and helped our move easy. Easy to contact with any concerns we had. Things did go slow thats only because of waiting for the checks to be done...
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“Just bought a house in Hendon through William at Wilmotts, ......”

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Feb 24,2017
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William
By: 'Lara'
Feb 24,2017
0 people found
this helpful
Just bought a house in Hendon through William at Wilmotts, William is not an oddball like so many estate agents, really great service, no messing around, quick and easy and will definitely be looking to Wilmots to rent it out. Thank you!...
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Comment on agent fees
Fine
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“Mel represented his client very professionally and to us as ......”

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Jan 26,2017
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Mel
By: 'Richard'
Jan 26,2017
0 people found
this helpful
Mel represented his client very professionally and to us as purchasers was very responsive and understanding. Resulting in a smooth,timely and uneventful purchase process....
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“We bought a property from Willmotts and Solomon Moodie has ......”

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Nov 18,2016
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Solomon
By: 'Tommaso'
Nov 18,2016
0 people found
this helpful
We bought a property from Willmotts and Solomon Moodie has been the sales agent that showed us the house and that has been our main point of contact. Since the first time we met him, Solomon has always been very kind and supportive. We involved ...
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Comment on agent fees
N/A
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“Wilmotts were very professional and very helpful. I now am ......”

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Oct 19,2016
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Mel
By: 'Dee'
Oct 19,2016
0 people found
this helpful
Wilmotts were very professional and very helpful. I now am in a great property. All the boxes were ticked during the move. Thanks very much!...
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“It was a joy to be introduced to an area ......”

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Aug 31,2016
Minithumbup
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Mel
By: 'Andrew'
Aug 31,2016
0 people found
this helpful
It was a joy to be introduced to an area of London that I was unfamiliar with by a thoroughly professional agent with obvious enthusiasm for the area and the job in hand. Mel worked hard to secure the transaction yet still managed to deal ...
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Comment on agent fees
Appeared to be average
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“Solomon is incredible! We didn't know where to turn! We ......”

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Aug 17,2016
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Solomon
By: 'perry'
Aug 17,2016
0 people found
this helpful
Solomon is incredible! We didn't know where to turn! We needed a home within a week, we had specific locations and requirements and he listened to all of them, found the ideal property and we moved! Simple! Honest and caring! Best agent we've ever had! ...
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“I was completely happy from start to finish with the ......”

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Aug 11,2016
Minithumbup
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Mel
By: 'Kelly'
Aug 11,2016
0 people found
this helpful
I was completely happy from start to finish with the service i received by Mel he always kept me up to date with everything and nothing was too much to ask....
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Comment on agent fees
Good
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“Mandy is fast replying and always keen to help when ......”

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Aug 11,2016
Minithumbup
By: 'Hava'
Aug 11,2016
0 people found
this helpful
Mandy is fast replying and always keen to help when I have an issue or a question regarding my flat. I am really happy with her fast solutions and her nice attitude. Thank you so much!...
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“Mandy has been very helpful, friendly and pro active. I ......”

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Aug 08,2016
Minithumbup
By: 'OxfordGardens'
Aug 08,2016
0 people found
this helpful
Mandy has been very helpful, friendly and pro active. I was very impressed with her speed at responding to my emails and following through with my requests....
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“Willmotts offer a very professional service. We worked with William ......”

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Aug 01,2016
Minithumbup
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William
By: 'FACT'
Aug 01,2016
0 people found
this helpful
Willmotts offer a very professional service. We worked with William and Vitalia and they made the process quick and easy. Highly recommended!...
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Comment on agent fees
Good.
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“I was looking for a place in Kensington. I used ......”

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Jul 31,2016
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William
By: 'Tim'
Jul 31,2016
0 people found
this helpful
I was looking for a place in Kensington. I used several agents and found willmotts to be the most useful and they found me a place to suit my needs, in quick time...
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Comment on agent fees
Very reasonable fees, similar to others I contacted
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Tenant Fees

TENANTS FEES ON ASTS

Tenancy signed and entered into after June 1st 2019

ASSIGNING YOUR TENANCY IF APPLICABLE:

Tenancy Assignment Fee: £50 (Inc VAT)

Tenancy signed and entered into before June 1st 2019

We aim to keep tenants fees as low as possible. Our fees are probably the lowest in the whole of London and we aim to keep it that way. We strive to provide tenants with a first-class service throughout with the minimum level of fees.

ENDING YOUR TENANCY:
Check out Fees: - £See below - Fee applicable is per property not per tenant. Attending the property to undertake an update Schedule of Condition based on the original inventory and negotiating of the security deposit(s).

Checkout Fee Payable: Unfurnished/Furnished Studio £100 (Inc VAT)
Unfurnished/Furnished 1 Bed £110 (Inc VAT)
Unfurnished/Furnished 2 Bed £120 (Inc VAT)
Unfurnished/Furnished 3 Bed £130 (Inc VAT)
Unfurnished/Furnished 4 Bed £140 (Inc VAT)
Unfurnished/Furnished 5 Bed £150 (Inc VAT)

Tenancy Assignment Fee: £250 (Inc VAT)
Tenancy renewal Fee: £45 (Inc VAT)

Tenancy Assignment Fee: £250 (Inc VAT)
Tenancy renewal Fee: £45 (Inc VAT)

We are members of The Property Ombudsman redress scheme.

Our client money protection is provided by RICS
Last updated at 10/09/2019, 11:35 AM by allAgents
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Complaints Procedure
As a member of The Property Ombudsman we strictly follow their code of conduct. For full details please contact Willmotts.
Last updated at 4:20 PM 04/08/2015 by allAgents

Awards won by Willmotts

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