Willmotts
4.8/5, 273 reviews
93% recommended
95% sales valuation accuracy
98% sales fee satisfaction
96% lettings valuation accuracy
94% lettings fee satisfaction

Property Features

Willmotts was established in West London in 1856. Since then Willmotts has developed into a thriving independent company, providing a complete range of property services, utilising the most up to date technology from modern offices based in Hammersmith. As a company we are dedicated to providing a high quality service in ... show more Willmotts was established in West London in 1856. Since then Willmotts has developed into a thriving independent company, providing a complete range of property services, utilising the most up to date technology from modern offices based in Hammersmith. As a company we are dedicated to providing a high quality service in a professional and timely manner to all our clients. Our specialist teams work closely together from centralised offices in Hammersmith, ensuring that our clients benefit from a wide range of expertise from all of the departments offering the following services:

- Building Consultancy and Surveying
- Commercial and Investment Agency
- Commercial Property Management
- Residential Lettings
- Residential Property Management
- Residential Service Charge / Estate Management
- Valuations / Landlord and Tenant
Willmotts property West london

Latest Reviews

 View all Reviews 273
3rd Apr 2024
reviewed by 'Tanya D'
“Looking for a block management company who will let your property fall apart while they ignore your emails? Look no ......”
13th Nov 2023
reviewed by 'AJ'
“Willomtts is the best agency experience we have ever had in London! We have been renting a property from them ......”
11th Jul 2023
reviewed by 'Ian Nelson'
“If I could give zero stars, I would. Willmotts have been nothing short of a nightmare to deal with. Here's ......”
6th Feb 2023
reviewed by 'S'
“Best estate agents across London. William and Mel have been extremely professional, responsive, and relentless to help us to rent ......”
3rd Feb 2023
reviewed by 'Aoife O'Kane'
“Excellent support throughout 5 year tenancy. Our account manager Vitalia quick to respond to all queries and issues. Handy man Keith ......”
28th Nov 2022
reviewed by 'Clive'
“Sale of our Barnes Waterside apartment. Right from initial discussions about timing and strategy for selling the apartment, we received ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 95% 98% £212,000 £1,500,000
Lettings 96% 94% £830 £6,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
28 2 152 10 19 0 35 1 19 7
Areas covered
  • Hammersith, Shepheards Bush,
  • Chiswick, Putney, Acton, Barnes, Roehampton, Wimbledon, East Sheen
  • Fulham, Kensington, West Kensington, Barons Court, Wandsworth, Balham, Clapham, Honor Oak, Forrest Hill
Address

Willmott House, 12 Blacks Road
Hammersmith,London
Greater London
W6 9EU
020 8748 6644

Opening Hours
  • Monday: 09:00 - 18:00
  • Tuesday: 09:00 - 18:00
  • Wednesday: 09:00 - 18:00
  • Thursday: 09:00 - 18:00
  • Friday: 09:00 - 18:00
  • Saturday: 10:00 - 16:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Willmotts Image 1

“Solomon Moodie at Wilmotts worked tirelessly and went beyond the ......”

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Jul 09,2015
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Mel
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Solomon
By: 'VL'
Jul 09,2015
0 people found
this helpful
Solomon Moodie at Wilmotts worked tirelessly and went beyond the call of duty to ensure I secured my dream property in W6. (Even dealing with matters on his day off)! Cannot recommend him and Wilmotts Estate Agents highly enough. Excellent!! ƒÂ°…¸‹Å“¢â‚¬Å¾ƒÂ°…¸‹Å“¢â‚¬Å¾...
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Very very competitive - which many Estate agents are not!
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“To be honest willmotts a real brand name I can ......”

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Jul 09,2015
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By: 'Wais'
Jul 09,2015
0 people found
this helpful
To be honest willmotts a real brand name I can say with a very friendly and kind stuff specially vitalia that I was in touch with I never ever feel uncomfortable with him and he solve my every single issue, when ever there was a ...
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Excellent , low fees very very reliable. Thank you
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“Thanks to Mel and Will for helping out with my ......”

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Jun 22,2015
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William
By: 'A'
Jun 22,2015
0 people found
this helpful
Thanks to Mel and Will for helping out with my purchase. Very knowledgeable about the building and easy to deal with....
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“Found Willmotts letting agents very friendly and helpful in finding ......”

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Jun 17,2015
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By: 'Southfield'
Jun 17,2015
0 people found
this helpful
Found Willmotts letting agents very friendly and helpful in finding us a new home. The move in process was very smooth and swift. Had a few minor snags in the property not originally seen at viewing. Willmotts were helpful in sending out a contractor to ...
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Comment on agent fees
reflective of current market price, overall fairly satisfied.
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“My view of estate agents have in the past been ......”

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Jun 12,2015
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By: 'Ray'
Jun 12,2015
0 people found
this helpful
My view of estate agents have in the past been pretty poor, so I was very surprised and delighted with Mel McCultan at Willmotts. He was straight forward, helpful and very professional. If he knew something he told you, and if he didn't he said ...
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“Absolutely first class service from start to finish. I would ......”

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May 22,2015
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By: 'Mr'
May 22,2015
0 people found
this helpful
Absolutely first class service from start to finish. I would definitely recommend Willmotts to anyone. Well done and keep up the good work!...
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“The team at Willmotts from start to finish have been ......”

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Apr 24,2015
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William
By: 'Peter'
Apr 24,2015
0 people found
this helpful
The team at Willmotts from start to finish have been outstanding, proactive and have always kept me in the loop - in particular, Will, who l has been very knowledgable and has made the whole process as lot easier. Without a shadow of doubt I ...
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“I have had excellent service from all the staff and ......”

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Apr 13,2015
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By: 'Caroline'
Apr 13,2015
0 people found
this helpful
I have had excellent service from all the staff and directors at Willmotts regarding lettings of my properties, both residential and commercial. I have also had very good advice as to what to buy, when to sell and there has been a good selection of ...
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Comment on agent fees
frees are fair - they are the going rate to my knowledge
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“Shahid was very helpful and professional in our long term ......”

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Apr 13,2015
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By: 'Tony'
Apr 13,2015
0 people found
this helpful
Shahid was very helpful and professional in our long term leasing of this residential block, highly recommended, and I look forward to doing further business with him....
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“Excellent professionalsMel was great help in finding our home.Would ......”

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Apr 09,2015
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By: 'M.Jeffery'
Apr 09,2015
0 people found
this helpful
Excellent professionals Mel was great help in finding our home. Would use them again and would recommend to others. 5*...
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“I was recommended to Wilmott's in Hammersmith. Having used them ......”

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Mar 25,2015
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By: 'LC'
Mar 25,2015
0 people found
this helpful
I was recommended to Wilmott's in Hammersmith. Having used them for 2 years they have provided good tenants and service. Their support both to my tenants and to myself has always been consistent and I would be more that happy to recommend them....
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“William at Willmotts is solid, reassuring, on-the-ball, professional, reliable, knowledgeable, ......”

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Dec 29,2014
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William
By: 'Dan'
Dec 29,2014
0 people found
this helpful
William at Willmotts is solid, reassuring, on-the-ball, professional, reliable, knowledgeable, honest and contactable - I'd recommend him and Willmotts unreservedly to others....
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“Willmotts helped us to buy our first property and could ......”

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Dec 28,2014
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By: 'Jane'
Dec 28,2014
0 people found
this helpful
Willmotts helped us to buy our first property and could not have been more helpful. Nothing was too much trouble for them and they really helped us through the process. They even went above and beyond their remit and helped us to save money on ...
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“Will and Mel gave sufficiently objective advice for us to ......”

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Dec 25,2014
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William
By: 'Danny'
Dec 25,2014
0 people found
this helpful
Will and Mel gave sufficiently objective advice for us to make continuously well informed decisions in the run up to our successful letting...
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“I was delighted with how straight forward it was working ......”

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Dec 23,2014
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William
By: 'Alex'
Dec 23,2014
1 people found
this helpful
I was delighted with how straight forward it was working with William and the Wilmotts team. Before letting my apartment they explained the whole process which meant there were no surprises. My new tenants were carefully checked and having met them are nice and considerate ...
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“I am very impressed with Willmotts who helped me let ......”

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Dec 04,2014
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William
By: 'Sacha'
Dec 04,2014
1 people found
this helpful
I am very impressed with Willmotts who helped me let my flat - what can be a stressful task was made much more manageable thanks to William Taper. He was very honest, helpful and knowledgeable and was happy to answer all of my (never ending!) ...
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By: Will
Dec 04, 2014
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Thanks Sasha, that is really sweet of you. ...

“Willmotts were absolutely brilliant, helping me to let my flat ......”

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Nov 19,2014
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William
By: 'Sophym'
Nov 19,2014
1 people found
this helpful
Willmotts were absolutely brilliant, helping me to let my flat out. I had never done it before and so was a little anxious about how it would work and what I would need to do. William explained everything, suggested repairs to make to the flat ...
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By: Will
Nov 19, 2014
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Thanks so much for the review Sophie. I am glad we were of help. It was a pleasure dealing with you. I look forward to getting you a top price for your flat! Take Care William ...

“The agent did a thorough background check on the tenant ......”

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Oct 28,2014
Minithumbup
By: 'Alisdair'
Oct 28,2014
1 people found
this helpful
The agent did a thorough background check on the tenant and clarify all references. Was done very professionally and carefully....
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“Willmotts have managed our block for the past 7 years. They ......”

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Oct 26,2014
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Graeme
By: 'B.king'
Oct 26,2014
2 people found
this helpful
Willmotts have managed our block for the past 7 years. They inherited a mess created by the previous agents and have since brought the day to day running of the flats up to a high standard. During this time we have had two property managers, both ...
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“Throughout my home buying journey Willmotts were excellent. I arranged ......”

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Oct 16,2014
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William
By: 'Angela'
Oct 16,2014
0 people found
this helpful
Throughout my home buying journey Willmotts were excellent. I arranged several viewings and saw a total of 5 properties with William Taper. The property I fell in love with the exact home I was looking for from the start and William kept me informed of changes ...
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“To begin with, before moving into the flat, Mel who ......”

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Jun 25,2014
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Mel
By: 'Joshua'
Jun 25,2014
1 people found
this helpful
To begin with, before moving into the flat, Mel who was the agent who carried out the pre moving process, was very accommodating, specially as we were all students and needed guarantors for the place. Everything was sorted, and we got the keys in time. ...
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By: Will
Jun 25, 2014
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Many thanks Joshua, That is really appreciated. I am glad our management team were so helpful. Good luck in your new place. If you need anything from us, just ask. Kind Regards Will ...

“The flat is great, in good condition and perfect location. ......”

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Jun 12,2014
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By: 'OliAnna'
Jun 12,2014
1 people found
this helpful
The flat is great, in good condition and perfect location. The only downside was that the electricity seems to have a few problems and the flat is not fully furnished as I had believed it would be. Willmotts have agreed to rectify these problems for ...
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By: mel
Jun 12, 2014
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Thanks Olianna, really glad that you like the flat and that we were able to iron out the teething problems to your satisfaction. Mel ...

“What I really valued dealing with Willmotts was dealing with ......”

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Jun 09,2014
Minithumbup
By: 'Paulo'
Jun 09,2014
2 people found
this helpful
What I really valued dealing with Willmotts was dealing with one person there who co-ordinated across other members of the team. Too many times with other agents I've been passed around too many people and there has just been no continuity. Additionally they well prepared/...
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By: Will
Jun 10, 2014
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Many thanks Paulo, We very much appreciate your feedback. ...

“Wilmotts were very open, honest and transparent during the whole ......”

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May 27,2014
Minithumbup
By: 'ed'
May 27,2014
3 people found
this helpful
Wilmotts were very open, honest and transparent during the whole process. They did not try to oversell properties and were friendly and cooperative to deal with....
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“Absolutely appauling service. Staff members are extremely rude. Spoke to ......”

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Mar 28,2014
Minithumbdown
By: 'Mister'
Mar 28,2014
4 people found
this helpful
Absolutely appauling service. Staff members are extremely rude. Spoke to a woman with a european accent, who I believe is the senior property manager, her manners are completely horrendous, a very horrible tone of voice and very dismissive. Clearly the managment are either too blind ...
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By: William
May 27, 2014
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Dear Mister Mister, I am very sorry to hear about your bad experience. If you could possibly get in touch with more detailed feedback I will look into it straight away. We are constantly looking to improve our service, so I am very sorry to hear about your problems. Kind Regards William - Willmotts ...

“Terrible service. Horrible staff. Bunch of headless chickens. Would not ......”

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Mar 28,2014
Minithumbdown
By: 'JS1963'
Mar 28,2014
2 people found
this helpful
Terrible service. Horrible staff. Bunch of headless chickens. Would not use them in any capacity. I would not recommend them to any of my friends & family....
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What agent could do to change your mind?
All opportunities to resolve my problems had been given. You have had your chance and you have failed.
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By: William
May 27, 2014
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Hello JS1963, I am very sorry to hear about the problems you have experienced. Can you please contact me and give us some more detailed feedback? We are constantly looking to improve our customer service so would very much welcome the opportunity to see how we could improve. Kind Regards - William - Willmotts ...

“Absolutely disgusted with their services. Incompetent and very rude staff. ......”

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Mar 17,2014
Minithumbdown
By: 'NeverYouMind'
Mar 17,2014
5 people found
this helpful
Absolutely disgusted with their services. Incompetent and very rude staff. I am extremely glad that I longer have to deal with Willmotts ever again. DO NOT be fooled by the fact that they have been established in 1856 as their success today with take nosedive with ...
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By: William
Mar 20, 2014
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Sorry to hear about your problem, if you could enlighten me with your issues we will certainly look into them. We have hundreds of very happy tenants so I am very dissapointed to hear of your experiences. Please provide us with your name and contact details and we will be in touch right away. Kind Regards William Taper Associate Director Willmotts ...

“I have lived at various addresses in SW London, over ......”

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Jul 17,2013
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By: 'EJF'
Jul 17,2013
3 people found
this helpful
I have lived at various addresses in SW London, over the past 4 decades, and I can safely say Willmotts property management services have been by far the most professional. The basic services are always addressed promptly and I have dealt with some horrendous property managers ...
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“Willmotts are the worst property management firm. Never have i ......”

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Jun 04,2013
Minithumbdown
By: 'Willmotts'
Jun 04,2013
5 people found
this helpful
Willmotts are the worst property management firm. Never have i dealt woth such an incompetent set of staff. They never reply to your queries, have terrible management skills and are unbelievably rude. Stay away- their staff will make your life a nightmare...
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“Agent tried to overcharge us and claimed that they had ......”

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Aug 12,2012
Minithumbdown
By: 'undisclosed'
Aug 12,2012
6 people found
this helpful
Agent tried to overcharge us and claimed that they had miscalculated the amount. Agents were unreponsive when I tried to enquire the overcharge. Informed us that our tenancy had been terminated through the POST, as opposed to any prior warning that the property had gone ...
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Tenant Fees

TENANTS FEES ON ASTS

Tenancy signed and entered into after June 1st 2019

ASSIGNING YOUR TENANCY IF APPLICABLE:

Tenancy Assignment Fee: £50 (Inc VAT)

Tenancy signed and entered into before June 1st 2019

We aim to keep tenants fees as low as possible. Our fees are probably the lowest in the whole of London and we aim to keep it that way. We strive to provide tenants with a first-class service throughout with the minimum level of fees.

ENDING YOUR TENANCY:
Check out Fees: - £See below - Fee applicable is per property not per tenant. Attending the property to undertake an update Schedule of Condition based on the original inventory and negotiating of the security deposit(s).

Checkout Fee Payable: Unfurnished/Furnished Studio £100 (Inc VAT)
Unfurnished/Furnished 1 Bed £110 (Inc VAT)
Unfurnished/Furnished 2 Bed £120 (Inc VAT)
Unfurnished/Furnished 3 Bed £130 (Inc VAT)
Unfurnished/Furnished 4 Bed £140 (Inc VAT)
Unfurnished/Furnished 5 Bed £150 (Inc VAT)

Tenancy Assignment Fee: £250 (Inc VAT)
Tenancy renewal Fee: £45 (Inc VAT)

Tenancy Assignment Fee: £250 (Inc VAT)
Tenancy renewal Fee: £45 (Inc VAT)

We are members of The Property Ombudsman redress scheme.

Our client money protection is provided by RICS
Last updated at 10/09/2019, 11:35 AM by allAgents
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Complaints Procedure
As a member of The Property Ombudsman we strictly follow their code of conduct. For full details please contact Willmotts.
Last updated at 4:20 PM 04/08/2015 by allAgents

Awards won by Willmotts

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Individual Branch Awards

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