X1 Sales and Lettings
4.5/5, 559 reviews
84% recommended
94% lettings valuation accuracy
89% lettings fee satisfaction

Property Features

Specialising in Luxury Accommodation NationwideWith over 10 years experience in Lettings, here at X1, we pride ourselves on the quality of accommodation in our portfolio, complemented by our friendly and enthusiastic team. Whether you are looking for your new student accommodation in Liverpool or Manchester, or you’re a working professional ... show more Specialising in Luxury Accommodation Nationwide
With over 10 years experience in Lettings, here at X1, we pride ourselves on the quality of accommodation in our portfolio, complemented by our friendly and enthusiastic team. Whether you are looking for your new student accommodation in Liverpool or Manchester, or you’re a working professional in Liverpool, Manchester or Leeds, we are bound to have the perfect property for you!
Award winning lettings & property management | X1 Lettings

Latest Reviews

 View all Reviews 559
21st May 2024
reviewed by 'Wong'
“Phil always ahead of my plan. Handle my property in speed manner. Well done n thank q...”
20th May 2024
reviewed by 'PJ Maintenance'
“Since dealing with Isobel Bowdler with maintenance requests, I have found her to be extremely professional and very detailed with ......”
20th May 2024
reviewed by 'Jon'
“I have used X1 for a few years now and happy to have a management company to help if there ......”
20th May 2024
reviewed by 'Michael Hilton'
“Since Phil O'Flaherty took over the management of my apartment 211 the courtyard he has shown exceptional professionalism .. quick response to ......”
17th May 2024
reviewed by 'Russ Fraser'
“A huge thanks to Phil for looking after my apartment for the last couple of years. Pretty much instant replies ......”
17th May 2024
reviewed by 'Alex (smarter heating)'
“Isobel at X1 Sales and Lettings, Liverpool was great with getting me on the books as a contractor. Isobel is ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Lettings 94% 89% £340 £8,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
221 14 202 66 2 1 6 0 40 8
Opening Hours
  • Monday: 00:00 - :00
  • Tuesday: 00:00 - :00
  • Wednesday: 00:00 - :00
  • Thursday: 00:00 - :00
  • Friday: 00:00 - :00
  • Saturday: 00:00 - :00
  • Sunday: 00:00 - :00
Services offered
  • Sales
  • Lettings
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  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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X1 Sales and Lettings Branches (view all 4)
Gillingham, ME4
Leeds, LS9
Liverpool, L2
Manchester, M50

“Ben Harvey was very fast to respond, kind and......”

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Sep 25,2022
Minithumbup
By: 'JM'
Sep 25,2022
1 people found
this helpful
Ben Harvey was very fast to respond, kind and professional. He provided all the information about the property I wanted to rent....
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By: X1 LETTINGS
Sep 26, 2022
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Hi, Thank you so much for this lovely review, we will be sure to share this with Ben. He really is a credit to the team! Best wishes, X1 Lettings ...

“Why you should not go with X1 Lettings, Liver......”

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Sep 21,2022
Minithumbdown
By: 'Hidayet'
Sep 21,2022
0 people found
this helpful
Why you should not go with X1 Lettings, Liverpool? I first met them to view a room and I asked them if I can make a 3 months contract for summer time that was answered "yes" but turned up to me "No". I decided to go ...
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By: X1 Lettings
Sep 26, 2022
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Hello, Thankyou for bringing this to our attention, and we are sorry to hear your experience has not been up to standard, this is not the impression we like to give at X1 and we appreciate your feedback. Any issues regarding your bedrrom, I can assure will be passed onto our teams in order to improve. With regards to any communal management issues, these are managed by Inspired, and we would encourage you to contact Inspired directly. They can be contacted on [email protected] or vicky ...

“We sincerely appreciate to my agent Amy's eff......”

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Sep 21,2022
Minithumbup
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Amy
By: 'Siu'
Sep 21,2022
0 people found
this helpful
We sincerely appreciate to my agent Amy's effort and professionalism. She keep me the updated information at any time. We also say thank you to her staff on site. Keep going (X1 all team members) Kind regards...
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“X1 Lettings and Management...”

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Sep 16,2022
Minithumbup
By: 'John'
Sep 16,2022
0 people found
this helpful
We have been using X1 since the purchase of our property in Manchester over 5 years ago. Abby and the team at X1 have consistently provided a professional and attentive service, and due to this our property has remained almost 100% occupied throughout this time....
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By: X1 Lettings
Sep 26, 2022
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Hi John, Thank you so much for your lovely review and taking the time to share your feedback. I am so pleased to hear you’ve had a great experience so far, and I’ll be sure to share your praises with Abby – she really is a credit to the team! I hope you have a fantastic stay with X1 ? ...

“After moving out the property, Leah was helpf......”

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Sep 15,2022
Minithumbup
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Leah
By: 'Kathryn Ellis'
Sep 15,2022
0 people found
this helpful
After moving out the property, Leah was helpful in chasing external parties for information and clarifying through email. Very helpful!...
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By: X1 Lettings
Sep 26, 2022
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Hi Kathryn, Thank you so much for your lovely review and taking the time to share your feedback. I am so pleased to hear you’ve had a great experience so far, and I’ll be sure to share your praises with Leah – she really is a credit to the team! I hope you continue to enjoy your experience with X1 ? ...

“I would definily give Amy 6 out of 5 (deserve......”

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Sep 14,2022
Minithumbdown
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Amy
By: 'Eman albustani'
Sep 14,2022
0 people found
this helpful
I would definily give Amy 6 out of 5 (deserves 6th star), she has excellent knowledge in seliing property and always willing to take an extra mile to support. She was always answering my questions and clarifying the process to me. Amy was so disciplined in returning ...
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“Outstanding performance - Amy Mossip...”

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Sep 14,2022
Minithumbup
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Amy
By: 'Eman albustani'
Sep 14,2022
0 people found
this helpful
Amy is an excellent sales Negotiator and was continously responsive to all my emails and calls. She would return all my calls, she was honest and always explained things to me, helped with selling and followed up in case of delays. I am based in ...
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“Unlawful deposit deduction...”

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Sep 09,2022
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Polly
By: 'lauren obrien'
Sep 09,2022
0 people found
this helpful
The x1 manchester team have unlawfully deducted money from our deposit for things broken when we moved in as proven in the inventory report which they provided. Issue has been raised with DPS and we have emailed the X1 team who have ignored our last 8 ...
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By: X1 Lettings
Sep 26, 2022
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Hello, Thankyou for bringing this to our attention, and we are sorry to hear your experience has not been up to standard, this is not the impression we like to give at X1 and we appreciate your feedback. I can assure this will be passed onto our teams in order to improve. We would like to look into this further, therefore we encourage you to provide us with some further detailed feedback by contacting us on [email protected], as this will help us to prevent this from happening aga ...

“Ben was extremely helpful during the process ......”

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Aug 31,2022
Minithumbup
By: 'Zeb'
Aug 31,2022
0 people found
this helpful
Ben was extremely helpful during the process of finding a flat with X1, extremely fast at replying and was very friendly showing me around the property....
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By: X1 Sales and Lettings
Sep 02, 2022
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Hello, Thankyou so much for taking the time to leave this lovely review. We are so pleased to hear that you had such a great experience with Ben and that you enjoyed your experience so far with X1. He will be thrilled! ...

“My agent has been very helpful in answering m......”

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Aug 24,2022
Minithumbup
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Olivia
By: 'Paul Fung'
Aug 24,2022
0 people found
this helpful
My agent has been very helpful in answering my inquiries and securing a tenant. Her explanations are clear and to the point. I would recommend her to anyone who is interested in buy-to-rent....
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By: X1 Lettings
Aug 24, 2022
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Hello, Thank you so much for your lovely review and taking the time to share your feedback. I am so pleased to hear you’ve had a great experience so far, and I’ll be sure to share your praises with the team – I hope you continue to enjoy your time with X1 ? ...

“Sarah Webster is so far the best property age......”

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Aug 16,2022
Minithumbup
By: 'Mag'
Aug 16,2022
0 people found
this helpful
Sarah Webster is so far the best property agent that I have ever met in UK. She is very professional, patient and efficient when dealing with all letting matters for my property in Manchester. Because of her good work, I have decided to stay with ...
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“Great Work by Harry Sutton-Smith....”

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Aug 16,2022
Minithumbup
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Harry
By: 'Kerry Carew'
Aug 16,2022
0 people found
this helpful
I'd like to highlight the professionalism, dedication and commitment that I experienced from Harry Sutton-Smith of X1 Lettings when he assisted me in the fast turnaround of two of my properties. He maintained constant contact with me both in person and via email to let ...
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By: X1 Lettings
Aug 17, 2022
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Hello, Thank you so much for your lovely review and taking the time to share your feedback. I am so pleased to hear you’ve had a great experience so far, and I’ll be sure to share your praises with Harry - he really is a credit to the team! ...

“Very good personal service from Sarah at X1 L......”

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Aug 01,2022
Minithumbup
By: 'Man'
Aug 01,2022
0 people found
this helpful
Very good personal service from Sarah at X1 Lettings. She always provides a quick response and really helpful to all the problem in my case. I hope she will keep doing that well in the coming future. Many thanks Sarah!...
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By: X1 Lettings
Aug 02, 2022
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Hello, Thank you so much for your lovely review and taking the time to share your feedback. I am so pleased to hear you’ve had a great experience so far, and I’ll be sure to share your praises with Sarah – she really is a credit to the team! I hope you have a fantastic stay with X1 ...

“Genuinely the worst letting agents. No commun......”

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Jul 31,2022
Minithumbdown
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Melissa Green
By: 'Alex'
Jul 31,2022
0 people found
this helpful
Genuinely the worst letting agents. No communication from any of them. Imogen has left now, however she was the one that dealt with our tenancy and it was poorly handled from the start and after she left there was no communication from the other agents ...
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By: X1 Lettings
Aug 01, 2022
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Hello, Thankyou for bringing this to our attention, and we are sorry to hear your experience has not been up to standard, this is not the impression we like to give at X1. We would please encourage you to provide us with some further detailed feedback by contacting us on [email protected]. ...

“Leah was amazing, and help us throughout the ......”

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Jul 30,2022
Minithumbup
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Leah
By: 'Ben'
Jul 30,2022
0 people found
this helpful
Leah was amazing, and help us throughout the entire process, and continued to help us even after the move :) 10/10...
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By: X1 Lettings
Aug 01, 2022
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Hello, Thank you so much for your lovely review and taking the time to share your feedback. I am so pleased to hear you’ve had a great experience so far, and I’ll be sure to share your praises with Leah – she really is a credit to the team! I hope you have a fantastic stay with X1 ...

“I dealt with Eleanor Leaver and found her to ......”

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Jul 20,2022
Minithumbup
By: 'Brendan'
Jul 20,2022
0 people found
this helpful
I dealt with Eleanor Leaver and found her to be exceptionally efficient and helpful. She provided prompt responses and followed up my queries and requests for assistance promptly. I would highly recommend X1 Lettings. Thanks Eleanor. Brendan....
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By: X1 Lettings
Jul 25, 2022
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Good morning, Thank you so much for taking the time to leave this lovely review. We are so pleased to hear that you had such a great experience with Eleanor, she really is an asset to the team. We will pass on your praises, she will be thrilled! ...

“Professional and friendly...”

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Jul 11,2022
Minithumbup
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Eve Addison
By: 'Ben Throns'
Jul 11,2022
0 people found
this helpful
I have been extremely impressed with Eve, her professionalism and work ethic are fantastic a real asset to the X1 Team...
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By: X1 Lettings
Jul 12, 2022
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Hello, Thank you so much for your lovely review and taking the time to share your feedback. I am so pleased to hear you’ve had a great experience so far, and I’ll be sure to share your praises with Eve - she really is a credit to the team! I hope you have a fantastic stay with X1 ? ...

“Excellent personal service from Sarah at X1 L......”

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Jul 02,2022
Minithumbup
By: 'S Banait'
Jul 02,2022
0 people found
this helpful
Excellent personal service from Sarah at X1 Lettings. Consistently provides a prompt and efficient response to all communications, regardless of time of day of week…a rare commodity these days. Many thanks Sarah!...
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“Appreciation for Eleanor’s work...”

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Jul 01,2022
Minithumbup
By: 'Jam'
Jul 01,2022
0 people found
this helpful
I am planning to sell my property. Eleanor helps me a lot as always. She coordinated with my tenants and valuation company for me. She is professional and answer my queries promptly even she was on vacation. She has enthusiasm for her work. I am ...
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By: X1 Lettings
Jul 01, 2022
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Hello, Thank you so much for your lovely review and taking the time to share your feedback. I am so pleased to hear you’ve had a great experience so far, and I’ll be sure to share your praises with Eleanor – she really is a credit to the team! ? ...

“Stress Free Landlord...”

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Jun 26,2022
Minithumbup
By: 'Fodi'
Jun 26,2022
0 people found
this helpful
Sarah is always very responsive to calls and emails and is able to help with all issues or queries efficiently. Would definitely recommend X1 and Sarah to other Landlords for a stress free experience :)...
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By: X1 Lettings
Jun 27, 2022
View all comments (1)
Hello, Thank you so much for your lovely review and taking the time to share your feedback. I am so pleased to hear you’ve had a great experience so far, and I’ll be sure to share your praises with Sarah – she really is a credit to the team! I hope you have a fantastic stay with X1 ? ...

“Ita a great service from Abby on my applicati......”

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Jun 01,2022
Minithumbup
By: 'kamal'
Jun 01,2022
0 people found
this helpful
Ita a great service from Abby on my application throughout. Great help, response and patience all through. Kept me updated on the whole process. Was kind enough to help where stuck. I recommend x1 and their team for their services. Thank you Team....
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“Thanks Ali Hussain and X1...”

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May 31,2022
Minithumbup
By: 'Winter Bamboo'
May 31,2022
0 people found
this helpful
Thanks Ali Hussain for his expert professional service. His prompt reply, to the point answer are always highly appreciated. In view of the Covid 19, It's so fortunate to have Ali and X1 Letting up holding their sincere and responsible attitude towards our landlord. Thanks again!...
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“Sarah Webster is a great account manager...”

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May 26,2022
Minithumbup
By: 'Luke'
May 26,2022
0 people found
this helpful
I have many buy to let properties and Sarah is one of the best account managers I have ever had. Great communication, always responsive. Cannot recommend highly enough!...
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“Thanks to Jessica Houghton. Really impressed ......”

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May 11,2022
Minithumbup
By: 'X1 THE GATEWAY LANDLORD'
May 11,2022
0 people found
this helpful
Thanks to Jessica Houghton. Really impressed by her professional & prompt services. She is always quick to respond to queries and take prompt actions. Strongly recommended !...
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“Eleanor has been excellent throughout our dea......”

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May 05,2022
Minithumbup
By: 'ziad'
May 05,2022
0 people found
this helpful
Eleanor has been excellent throughout our dealings. She is very efficient and helpful. She has been exceptional. 5 star service. Highly recommended....
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“Deeply impressed by the professional & prompt......”

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May 04,2022
Minithumbup
By: 'Chris Cheung'
May 04,2022
0 people found
this helpful
Deeply impressed by the professional & prompt services provided by Eleanor Leaver of X1! She responded to all my enquiries in a timely manner. She has quickly found a good tenant for me....
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By: Jake Nabi
May 05, 2022
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Good afternoon Chris, Thank you very much for taking the time to leave us a review. We are really pleased to hear that Eleanor has been so helpful - she is such an asset to the team! Best wishes, X1 Lettings ...

“The professional services provided by Eleanor......”

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May 04,2022
Minithumbup
By: 'Quais Alojaiman'
May 04,2022
0 people found
this helpful
The professional services provided by Eleanor Leaver From X1 Management is superb. Knowing that her work standard is a part of this team makes it a relief....
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By: Jake Nabi
May 05, 2022
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Good morning Quais, Thank you very much for taking the time to leave us a review. We are really pleased to hear that Eleanor has been so helpful - she is such an asset to the team! Best wishes, X1 Lettings ...

“Professional guidance through an unpleasant situation...”

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Apr 30,2022
Minithumbup
By: 'Ashley'
Apr 30,2022
0 people found
this helpful
For the first time Ive had non-paying tenants in my unit which was a new experience to me. X1 Management, specifically Abby, has helped guide me through it, providing me with options and suggestions. In the background I get the sense that she's gone above ...
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By: Jake Nabi
May 03, 2022
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Good morning Ashley, Thank you very much for taking the time to leave us a review. We are really pleased to hear that you have had a great experience with Abby and we will be sure to share your feedback with her. Best wishes, X1 Lettings ...

“Thank you Ali for all your hard work. Had iss......”

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Apr 30,2022
Minithumbup
By: 'Ho'
Apr 30,2022
0 people found
this helpful
Thank you Ali for all your hard work. Had issues with the Gateway waited near 5 years. You have worked so hard and because of you I'm staying with X1 Lettings....
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By: Jake Nabi
May 03, 2022
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Good morning, Thank you very much for taking the time to leave us a review. We are really pleased to hear that you have had a great experience with Ali! Best wishes, X1 Lettings ...

“Gemma Cozens has been an exceptional senior a......”

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Apr 27,2022
Minithumbup
By: 'Kevin'
Apr 27,2022
0 people found
this helpful
Gemma Cozens has been an exceptional senior accounts manager. She is always quick to respond to queries, and goes out of her way to make sure her clients are very happy. Polite and very personable. 5 stars!...
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By: Jake Nabi
Apr 28, 2022
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Good morning Kevin, Thank you very much for taking the time to leave us a review. It is great to hear that Gemma has provided exceptional service. She is such an asset to the team! Best wishes, X1 Lettings ...

Tenant Fees

Overall Fees

Residential Adverts

PERMITTED PAYMENTS
* NO holding fee required
* Reposit available capped at one weeks rent
* One months deposit entered into government protected scheme (DPS) otherwise.
* Pets allowed for an additional rent of £20pcm (approval from Landlord required)
* Payment of up to £50 if you want to change the tenancy agreement
* Payment of interest for the late payment of rent at a rate of 3% above Bank of Englands base rate.
* Payment of any unpaid rent or other reasonable costs associated with your early termination of the tenancy


X1 Lettings are a member of The Property Ombudsmen Redress Scheme and relevant Client Money Protection Schemes.



Student Adverts

PERMITTED PAYMENTS
* NO holding fee required
* Reposit available capped at one weeks rent
* £300 deposit entered into government protected scheme (DPS) otherwise.
* Pets allowed for an additional rent of £20pcm (approval from Landlord required)
* Payment of up to £50 if you want to change the tenancy agreement

Last updated on 04/06/2019, 2:39 PM by Jaimie Crowther

Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by X1 Sales and Lettings

Regional Awards won by X1 Sales and Lettings

Individual Branch Awards

Gillingham, ME4

Liverpool, L2

Salford, M50



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