94% lettings valuation accuracy
89% lettings fee satisfaction
Specialising in Luxury Accommodation NationwideWith over 10 years experience in Lettings, here at X1, we pride ourselves on the quality of accommodation in our portfolio, complemented by our friendly and enthusiastic team. Whether you are looking for your new student accommodation in Liverpool or Manchester, or you’re a working professional ...
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Specialising in Luxury Accommodation Nationwide
With over 10 years experience in Lettings, here at X1, we pride ourselves on the quality of accommodation in our portfolio, complemented by our friendly and enthusiastic team. Whether you are looking for your new student accommodation in Liverpool or Manchester, or you’re a working professional in Liverpool, Manchester or Leeds, we are bound to have the perfect property for you!
With over 10 years experience in Lettings, here at X1, we pride ourselves on the quality of accommodation in our portfolio, complemented by our friendly and enthusiastic team. Whether you are looking for your new student accommodation in Liverpool or Manchester, or you’re a working professional in Liverpool, Manchester or Leeds, we are bound to have the perfect property for you!
Latest Reviews
View all Reviews 559
21st May 2024
reviewed by 'Wong'
20th May 2024
reviewed by 'PJ Maintenance'
20th May 2024
reviewed by 'Jon'
20th May 2024
reviewed by 'Michael Hilton'
17th May 2024
reviewed by 'Russ Fraser'
17th May 2024
reviewed by 'Alex (smarter heating)'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 94% | 89% | £340 | £8,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 221 | 14 | 202 | 66 | 2 | 1 | 6 | 0 | 40 | 8 |
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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X1 Sales and Lettings Branches (view all 4)
Nov 30,2021
Nov 30,2021
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Ben was very helpful at the viewing of X1 Liverpool One and extremely efficient with our booking, ensuring we all stay together....
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Dec 06, 2021
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Good morning Francesca,
Thank you for taking the time to leave us a review. It is great to hear that Ben was so helpful during the viewing and booking process - we will certainly share your feedback with him!
Best wishes,
X1 Lettings ...
Nov 28,2021
Nov 28,2021
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Ali is by far the best senior account manager I have, he manages my portfolio with ease. He contacts me regularly sorts out any issue I have and is just really knowledgeable about his line of work a true managing agent not to mention how ...
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Dec 03, 2021
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Good morning Adam,
Thank you so much for taking the time to leave us a review. We are so pleased to hear that Ali has been so helpful when managing your portfolio. He is an asset to the team!
Have a great weekend.
Best wishes,
X1 Lettings ...
Nov 16,2021
Nov 16,2021
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My direct contact has been with Ms. Olivia Akers and since being in contact with her she is all ways prompt in her response when dealing with me.
She has shown a high level of efficiency, she is always courteous and very responsive and addresses ...
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Nov 22, 2021
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Good morning Ingrid,
Thank you so much for taking the time to leave us a review. This is fantastic to hear, we will certainly share your kind words with Olivia - she will be thrilled!
Have a lovely week.
Best wishes,
X1 Lettings ...
Nov 01,2021
Nov 01,2021
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You’re one of the most reliable employees I’ve ever had.
I am continually impressed by the results you produce!
It’s really admirable how you always see projects through from conception to completion.”
It’s so obvious how you pay attention to detail.
...
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Nov 02, 2021
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Good morning Margaret,
What a wonderful review about Amy! We are so pleased to hear that you are happy with her service and we completely agree - she is an asset to the team.
Have a lovely day.
Best wishes,
X1 Lettings ...
Oct 22,2021
Oct 22,2021
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Really fast communication and helpful approach on the matters regarding my property. Sometimes it's hard to fix the matters as being a Non-resident Landlord, and might be tough to understand the UK legislations. But, they helped us solve these problems in a timely manner....
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Oct 27, 2021
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Hello Varol,
Thank you for taking the time to leave us a review. We are so glad to hear that the team helped you to solve any problems and that you are satisfied with their service.
Have a great evening!
Best wishes,
X1 Lettings ...
Oct 22,2021
Oct 22,2021
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Caroline has been great to work with. Really helpful and nice and professional, I really have appreciated her help and patience and communication, but most importantly Caroline found me a happy and satisfied tenant....
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Oct 27, 2021
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Hello Adam,
Thank you for taking the time to leave us a review. This is wonderful to hear - we are so pleased that Caroline found you a happy tenant.
Best wishes,
X1 Lettings ...
Oct 20,2021
Oct 20,2021
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Miss Caroline Davies is superb in renting out my student apartment despite the difficult and unstable pandemic situation! Caroline is very helpful and responsive ! She is always so quick in her feedback and helpful in all my queries ! I am very grateful for her great ...
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Oct 21, 2021
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Good morning Li,
Thank you for taking the time to leave such a lovely review. Caroline will be thrilled to read this! We are so pleased that you have found her to be so helpful.
Have a great day!
Best wishes,
X1 Lettings ...
Oct 19,2021
Oct 19,2021
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Prompt reply, can reply what I want to know. Good attitude. When she is on leave, she will notify me through automatic email so I can know when I can expect the reply from her...
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Oct 20, 2021
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Good morning Macy,
Thank you so much for taking the time to leave us a review. This is lovely to hear! We will be sure to share your kind words with Gemma.
Best wishes,
X1 Lettings ...
Oct 07,2021
Oct 07,2021
1
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Wish I could leave -100,000 stars. I will never rent with X1 ever again, I will never recommend this company to anyone whether that be new landlords looking for a tenancy management company, or students looking for “nice” housing near to the University. Scam, scam, ...
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Attachments
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Sep 07, 2023
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100% agree with this. This sounds like X1 down to a T! That company is an absolute waste of oxygen on this earth. ...
Sep 29,2021
Sep 29,2021
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Robert was super friendly and answerd to all my questions promptly and was very clear with all his answers. I felt very secured from his knowledge on how X1 works...
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Oct 04, 2021
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Hello Nara,
Thank you for taking the time to leave us a review today. It is great to hear that you were pleased with Robert's service and expertise. We will be sure to pass on your comments!
Many thanks,
X1 Lettings ...
Sep 20,2021
Sep 20,2021
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Excellent service, keep updating the latest progress even during pandemic lockdown, always let me know what is happening on the market, and what the team is doing. And also work hard to promote in hard times....
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Sep 21, 2021
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Hello Sam,
Thank you so much for taking the time to leave us a review today.
We are so pleased that you find the Landlord Roundup useful and that you are being kept up to date with your property!
Best Wishes,
X1 Lettings. ...
Sep 17,2021
Sep 17,2021
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Gemma Cozens and her team have provided me with a first class service having successfully let all three of my properties at the Campus, Salford, in what has been a difficult period for all UK University halls of residence....
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Oct 04, 2021
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Good afternoon Allan,
This is wonderful to hear. Thank you for sharing your feedback - Gemma and her team will be so pleased!
Many thanks,
X1 Lettings ...
Sep 13,2021
Sep 13,2021
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Absolutely terrible company, we rented an apartment in X1 Media city for 2 years. The agency don't seem to care or be helpful in any circumstances. Outside there is constant drilling and builders in and out for the first few months of living here. The building ...
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Sep 11,2021
Sep 11,2021
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Ali has managed to let my property in the old town hall very quickly and efficiently.He gets back to me when I nag him with questions about everything related to the property and I am very pleased with everything he has done for me....
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Sep 17, 2021
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Hello Andrew,
What a fantastic review - we are so pleased to hear that you are happy with Ali's service! Thank you for taking the time to give us your feedback.
Have a good weekend!
Many thanks,
X1 Lettings ...
Sep 10,2021
Sep 10,2021
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X1 Lettings has continuously providing excellent, reliable Accounting and look after carefully Letting services to me.
Mr Ali Hussain, especially, has been providing excellent letting services and professional job to us. He always gives immediate response and good arrangement for everything. We feel ease because ...
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Sep 17, 2021
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Good morning Zhang,
Thank you for taking the time to leave us a review. This is great to hear - we will be sure to pass your feedback on to Ali.
Have a good weekend.
Many thanks,
X1 Lettings ...
Sep 10,2021
Sep 10,2021
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X1 have always provided a first class service to me as a landlord and Gemma has continued the excellence established by her predecessors. Response to emails is nigh on immediate and her willingness to go the extra mile to help out with issues such as ...
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Sep 17, 2021
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Good morning,
Thank you so much for taking the time to leave such a fantastic review! We will be sure to share your kind words with Gemma - she is such an asset to the team.
Have a great weekend!
Many thanks,
X1 Lettings ...
Sep 09,2021
Sep 09,2021
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Stayed at a property provided by this agency for 3 years in Manchester. The service is very poor, the only thing they care about is getting you in and starting to pay rent.
Avoid at all costs!!...
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Sep 17, 2021
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Good afternoon Sam,
Many thanks for taking the time to leave a review of X1 Lettings today.
Sorry to hear this - it would be great if we could discuss further to understand the reasoning behind your review. We would please encourage you to provide us with some further detailed feedback by contacting us. Please email [email protected]
We look forward to hearing from you.
Best regards,
X1 Lettings ...
Sep 08,2021
Sep 08,2021
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Dennika was very helpful in our move to X1 Aire! We were urgent to move in as one of us was commuting over an hour to start a 7AM job. Thankfully Dennika was very quick to respond to us, we found her super helpful in ...
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Sep 13, 2021
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Morning Ben,
What a brilliant review! Thank you so much for sharing your feedback with us - we will be sure to share your kind words with Dennika.
Have a great week.
Best wishes,
X1 Lettings ...
Sep 05,2021
Sep 05,2021
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Had a really great viewing today with Mary Yuhanna.
Absolutely loved the apartment and Mary was really lovely and helpful.
She answered all my questions and even showed me the nearest transport links.
Overall really good experience and Mary was lovely!...
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Sep 13, 2021
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Hello Olivia,
This is brilliant to hear! Thank you so much for taking the time to leave us a review. We will certainly share your kind words with Mary!
Best wishes,
X1 Lettings ...
Sep 03,2021
Sep 03,2021
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Olivia Akers was very professional and helpful. Very glad I could view the apartments I purchased during my short stay in UK. Thanks to Olivia for quickly coordinating with my tenants at such a short notice. I loved the views....
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Sep 13, 2021
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Hi Amar,
Thank you for taking the time to leave such a great review! We are so pleased that you could view your apartments and loved the views - they are just fantastic aren't they? We will be sure to share your kind words with Olivia!
Have a great week.
Best wishes,
X1 Lettings ...
Aug 25,2021
Aug 25,2021
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As my main point of contact with X1, Abby has provided an excellent service in the management of the letting of my flat. She has, at all times, communicated promptly and has been meticulous in her attention to detail. In particular, she has kept me ...
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Sep 01, 2021
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Good morning Valerie,
Thank you very much for taking the time to leave such a glowing review about Abby! We are so pleased to hear that she has found you new tenants and that you are happy with her service overall.
Have a lovely day!
Best wishes,
X1 Lettings ...
Aug 25,2021
Aug 25,2021
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I am very pleased and feel secured to entrust the management of my property in Manchester to X1 lettings especially I have an efficient staff, Abby Jones who is helping and managing it for me well. Well done. Thank you very much X1 Lettings and ...
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Sep 01, 2021
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Hello Wei,
Thank you for taking the time to leave such fantastic feedback about Abby! We are so pleased to hear that you are happy with our service.
Have a great day!
Best wishes,
X1 Lettings ...
Aug 25,2021
Aug 25,2021
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X1 Lettings have been great at fully managing my property. My personal experience of working with this agency has been nothing but positive - especially since Amy Mossop took over the account. Communication with her has been excellent, emails are always responded to promptly and ...
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Sep 01, 2021
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Hello Sunny,
What a fabulous review! Thank you so much for sharing your kind words about Amy - she will be thrilled to hear this. We are so pleased that your experience has been extremely positive!
Best wishes,
X1 Lettings ...
Aug 24,2021
Aug 24,2021
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Harry has been very helpful in managing the letting of our apartment and dealt with everything quickly and efficiently. Wouldn't hesitate to recommend X1 Lettings....
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Sep 01, 2021
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Good morning Sarah,
Thank you so much for taking the time to leave us a review! This is fantastic to hear - we will be sure to share your kind words with Harry.
Best wishes,
X1 Lettings ...
Aug 23,2021
Aug 23,2021
0
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X1 Lettings has continuously providing excellent, reliable Accounting and Letting services to us.
Mr Ali Hussain, especially, has been providing excellent letting services to us. He always gives immediate response and good arrangement for everything. We feel ease because of his all round services.
We ...
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Aug 24, 2021
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Hello Marisa,
Thank you so much for taking the time to leave us a review - this is really nice to hear. We will pass on your feedback to Ali!
Best wishes,
X1 Lettings ...
Aug 20,2021
Aug 20,2021
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Ali has been the best senior account manager I have had with X1 lettings. His knowledge and work rate is something to be admired. I am looking to bring on more houses on with him.
Again I cannot thank you enough for your hard work ...
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Aug 24, 2021
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Morning Marui,
This is brilliant feedback about Ali! We are so pleased to hear this. We will be sure to share your kind words with him!
Have a great week.
Best wishes,
X1 Lettings ...
Aug 20,2021
Aug 20,2021
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This 5 stars is purely for Robert McGowan- amazing and so helpful! deserves pay rise. Above and beyond. no postcode...
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Aug 24, 2021
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Hello Leanne,
Thank you for sharing your feedback about Robert with us - he will be thrilled to hear this. He certainly is a credit to the team!
Best wishes,
X1 Lettings ...
Aug 19,2021
Aug 19,2021
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All the staff were professional and helpful throughout the process of finding, screening and placing new tenants in our rented apartment. Communication was quick and efficient and X1 provided an excellent service....
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Aug 24, 2021
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Hello Frank,
Thank you for taking the time to leave us a review. We are so pleased to hear that you were happy with our service!
Best wishes,
X1 Lettings ...
Aug 18,2021
Aug 18,2021
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Gemma Cozens provide me the best customer service I've ever received. She is very responsive and will solve all the problems promptly. Thanks for everything Gemma ! You are the best....
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Aug 24, 2021
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Morning Tolga,
Thank you for taking the time to share these lovely words about Gemma with us! She will be delighted to hear this.
Have a fantastic week.
Best wishes,
X1 Lettings ...
Aug 17,2021
Aug 17,2021
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Good communication
The essential requirements that I have of any type of managing agent are communications and timeliness. X1 Lettings and my contact (Amy) more than adequately fulfil these requirements in a professional manner allowing me to concentrate on the important things in life!...
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Aug 24, 2021
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Good morning,
Thank you for taking the time to leave a review - this is wonderful to hear! We will be sure to share your kind words with Amy.
Have a great week.
Best wishes,
X1 Lettings ...
Tenant Fees
Overall Fees
Residential Adverts
PERMITTED PAYMENTS
* NO holding fee required
* Reposit available capped at one weeks rent
* One months deposit entered into government protected scheme (DPS) otherwise.
* Pets allowed for an additional rent of £20pcm (approval from Landlord required)
* Payment of up to £50 if you want to change the tenancy agreement
* Payment of interest for the late payment of rent at a rate of 3% above Bank of Englands base rate.
* Payment of any unpaid rent or other reasonable costs associated with your early termination of the tenancy
X1 Lettings are a member of The Property Ombudsmen Redress Scheme and relevant Client Money Protection Schemes.
Student Adverts
PERMITTED PAYMENTS
* NO holding fee required
* Reposit available capped at one weeks rent
* £300 deposit entered into government protected scheme (DPS) otherwise.
* Pets allowed for an additional rent of £20pcm (approval from Landlord required)
* Payment of up to £50 if you want to change the tenancy agreement
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure available.
Best Letting Agent in Gillingham 
