94% lettings valuation accuracy
89% lettings fee satisfaction
Specialising in Luxury Accommodation NationwideWith over 10 years experience in Lettings, here at X1, we pride ourselves on the quality of accommodation in our portfolio, complemented by our friendly and enthusiastic team. Whether you are looking for your new student accommodation in Liverpool or Manchester, or you’re a working professional ...
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Specialising in Luxury Accommodation Nationwide
With over 10 years experience in Lettings, here at X1, we pride ourselves on the quality of accommodation in our portfolio, complemented by our friendly and enthusiastic team. Whether you are looking for your new student accommodation in Liverpool or Manchester, or you’re a working professional in Liverpool, Manchester or Leeds, we are bound to have the perfect property for you!
With over 10 years experience in Lettings, here at X1, we pride ourselves on the quality of accommodation in our portfolio, complemented by our friendly and enthusiastic team. Whether you are looking for your new student accommodation in Liverpool or Manchester, or you’re a working professional in Liverpool, Manchester or Leeds, we are bound to have the perfect property for you!
Latest Reviews
View all Reviews 559
21st May 2024
reviewed by 'Wong'
20th May 2024
reviewed by 'PJ Maintenance'
20th May 2024
reviewed by 'Jon'
20th May 2024
reviewed by 'Michael Hilton'
17th May 2024
reviewed by 'Russ Fraser'
17th May 2024
reviewed by 'Alex (smarter heating)'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 94% | 89% | £340 | £8,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 221 | 14 | 202 | 66 | 2 | 1 | 6 | 0 | 40 | 8 |
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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X1 Sales and Lettings Branches (view all 4)
Apr 22,2022
Apr 22,2022
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Management team especially Olivia Akers, seem to be very responsive and approachable. A team that seem to be very knowledgeable about the area and day to day operations....
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Apr 25, 2022
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Good afternoon Dev,
Thank you very much for taking the time to leave us a review.
We are so pleased to hear that you have found Olivia and the team to be responsive, approachable and knowledgeable. We will be sure to share your wonderful feedback with them!
Best wishes,
X1 Lettings ...
Apr 13,2022
Apr 13,2022
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Mary was my host for the viewing. She was super helpful with details and information shared. She's very professional and even told me how close it is to get a tram to the City Centre....
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Apr 22, 2022
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Good morning Clinton,
Thank you very much for taking the time to leave us a review.
It is great to hear that Mary was so helpful and professional. We will be sure to share your feedback with her!
Best wishes,
X1 Lettings ...
Apr 13,2022
Apr 13,2022
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As a long time customer of X1 Lettings, I am extremely impressed by their Key Account Manager, Abby Jones. She is always responsive to my numerous requests and delivers answers quickly and efficiently. Highly recommended...
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Apr 14, 2022
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Good afternoon Trevor,
Thank you for taking the time to leave us a review. It's great to hear that Abby has provided such an efficient service!
Have a lovely Easter.
Best wishes,
X1 Lettings ...
Apr 04,2022
Apr 04,2022
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Abby was very helpful and professional throughout the process of renting my apartment in Liverpool. Kept me upto date on matters and responded promptly to any queries I had....
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Apr 05, 2022
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Good morning Raj,
Thank you for taking the time to leave us a review. We are very pleased to hear that Abby has been so professional and helpful throughout the process!
Best wishes,
X1 Lettings ...
Mar 31,2022
Mar 31,2022
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Ali has been managing my familys 4 units and he is seriously impressive. He has knowledge far beyond his years and if he was based in the UAE I would hire him in a heartbeat. Keep up the brilliant service and again thankyou....
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Mar 31, 2022
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Good afternoon Abdullah,
Thank you so much for the lovely review. It is really great to hear that Ali has provided such fantastic service!
Best wishes,
X1 Lettings ...
Mar 31,2022
Mar 31,2022
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Ali has been managing my familys 4 units and he is seriously impressive. He has knowledge far beyond his years and if he was based in the UAE I would hire him in a heartbeat. Keep up the brilliant service and again thankyou....
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Mar 28,2022
Mar 28,2022
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Olivia is fabulous at taking care of her clients. I cannot recommend her and X1 Lettings enough. They are the best we deal with....
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Mar 11,2022
Mar 11,2022
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It give me a great pleasure to deal with such a professional person Ms Gemma Cozens . She is so kind and very friendly person always accommodating any questions or explanations that we not clear with .
She is a fantastic assist to the company I will ...
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Mar 14, 2022
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Hello Farhad,
Thank you so much for taking the time to leave us a review.
It is great to hear that you have experienced excellent service from Gemma - we agree that she is an asset to the team!
Best wishes,
X1 Lettings ...
Mar 04,2022
Mar 04,2022
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Both Amy Mossap and Samantha Scott have been fabulous at responding to my requirements. Over the last few years, Amy has ensured that my flat has been fully let with quality tennents from the day I bought it. Sam has shown equal diligence in my ...
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Mar 07, 2022
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Good morning Vilja,
Thank you so much for taking the time to leave us a review. It is great to hear that Amy and Sam have provided excellent service! We will be sure to share your feedback with them.
Have a great week!
Best wishes,
X1 Lettings ...
Mar 04,2022
Mar 04,2022
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Ben was very helpful around my viewing and answered all my questions about the flat. I came away wanting to sign straight away...
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Mar 07, 2022
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Hi Alice,
Thank you so much for taking the time to leave us a review.
We are so pleased that you had a great viewing with Ben and he answered all of your questions!
Best wishes,
X1 Lettings ...
Mar 03,2022
Mar 03,2022
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Abby is well capable of taking care of multiple properties at the same time. She is well organized and very efficient in following up issues and closeing them in a very short time.
And, I want to thank X1 management for nominating Abby to take ...
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Mar 04, 2022
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Good morning Muhammad,
Thank you so much for taking the time to leave us a review and for sharing your kind words about Abby - she is such an asset to the team!
Best wishes,
X1 Lettings ...
Feb 18,2022
Feb 18,2022
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We are very pleased with the service of Ms Gemma Cozens of X1 and very grateful for her assistance and advice all along. Gemma has been a wonderful help all the time. She always responded to our enquiries promptly and answered our questions with very ...
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Feb 21, 2022
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Good morning,
Thank you for taking the time to leave us a review. We are so pleased to hear that Gemma has been so helpful - she is an asset to the team!
Best wishes,
X1 Lettings ...
Feb 16,2022
Feb 16,2022
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Ben was quick to respond to my emails through the booking process and was very professional but friendly during the viewing....
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Feb 18, 2022
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Good morning Sabrina,
Thank you very much for taking the time to leave us a review. We are so pleased to read your great feedback about Ben - we will be sure to pass this on to him!
Best wishes,
X1 Lettings ...
Feb 10,2022
Feb 10,2022
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X1 always the best choice if you wish to rent you property,I have been using their service since 2018.Especially my Account manager Gemma Cozens who work at X1 Manchester office,She always think ahead and very thoughtful.So I can sit back and worries ...
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Feb 14, 2022
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Good morning Sheng,
Thank you for taking the time to leave us a review. We are so pleased to hear that you have been happy with our service and we will be sure to share your kind words with Gemma!
Best wishes,
X1 Lettings ...
Feb 07,2022
Feb 07,2022
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Great service has been provided by Sarah.
She gave me quick quick response and useful advice about the rental price and successfully increased the rent. Thanks...
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Feb 07, 2022
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Good afternoon,
Thank you for your review. We are so pleased that Sarah has provided great service - she is such an asset to the team!
Best wishes,
X1 Lettings ...
Feb 07,2022
Feb 07,2022
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Olivia Akers is just exceptional! Responsive, polite, helpful, delivers - just perfect! She helped resolve an issue haunting us for months within a few emails due to her dedication and professionalism....
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Feb 08, 2022
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Good afternoon,
Thank you for taking the time to leave us a review. We will be sure to share your kind words with Olivia, she will be absolutely thrilled!
Best wishes,
X1 Lettings ...
Feb 02,2022
Feb 02,2022
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I have had a very positive experience with X1 lettings so far. Ben has been very helpful and the process with regard to viewings has been very smooth....
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Mar 24, 2022
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Good afternoon Sireen,
Thank you for taking the time to leave us a review.
It is so good to hear that you have had a positive experience with us. We will be sure to share your feedback with Ben!
Best wishes,
X1 Lettings ...
Feb 02,2022
Feb 02,2022
0
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In the relatively short time we have been working with Ali Hussein - Senior Account Manager at X1 Lettings we have experienced him to be professional, knowledgeable, practical & friendly. These are some of the attributes we are looking for in an Account Manager so that ...
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Feb 07, 2022
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Hello Ash,
Thank you so much for taking the time to leave us a review. It is great to hear that you are having a great experience with Ali as your Senior Account Manager - he will be thrilled to hear your feedback.
Best wishes,
X1 Lettings ...
Jan 31,2022
Jan 31,2022
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I beg anyone do not book with x1 unless you want stress and to live in a dark place. If anything happens to me I promise you it's because of X1 Lettings. Staying and booking with x1 will leave you with stress that you can't ...
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Feb 04, 2022
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Good morning,
Many thanks for taking the time to leave a review of X1 Lettings today.
Sorry to hear this - it would be great if we could investigate this further. We would please encourage you to provide us with some further detailed feedback by contacting us. Please email [email protected]
We look forward to hearing from you.
Best regards,
X1 Lettings ...
Jan 28,2022
Jan 28,2022
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Viewing experience with Mary at the X1 Plaza. She was so helpful and nice and answered all of our questions....
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Jan 28, 2022
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Good afternoon Lydia,
Thank you very much for taking the time to leave us a review. It is great to hear that you had a good viewing experience with Mary! We will certainly share your kind words with her.
Best wishes,
X1 Lettings ...
Jan 28,2022
Jan 28,2022
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Throughout the selling process so far, Eve has been excellent. Professional, reliable and responsive. If everybody had these three traits, business, and the World in general, would be so much easier and efficient!...
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Feb 01, 2022
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Hi Allister,
Thank you so much for taking the time to leave us a review.
This is wonderful to hear! We are so pleased that Eve has made the selling process so efficient for you so far - she is an asset to the team!
Best wishes,
X1 ...
Jan 25,2022
Jan 25,2022
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we had a really easy move in process, the staff were extremely helpful, friendly and quick to reply to any questions we had!...
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Jan 25, 2022
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Good morning Milly,
Thank you so much for taking the time to leave us a review. We are so pleased to hear that the move-in process was so smooth!
Have a lovely week.
Best wishes,
X1 Lettings ...
Jan 23,2022
Jan 23,2022
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Mary was lovely and answered every question we had, amazing experience and definitely would like to book an apartment soon....
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Jan 24, 2022
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Good morning Charlotte,
Thank you so much for taking the time to leave us a review. It is great to hear that you enjoyed your viewing with Mary.
We look forward to hearing from you soon!
Best wishes,
X1 Lettings ...
Jan 18,2022
Jan 18,2022
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Mary was fantastic and thorough during the viewing she conducted for us, answered all questions I had and was in no rush to guide me through the property: top quality...
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Jan 19, 2022
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Good morning Jaspar,
Thank you for taking the time to leave us a review! This is wonderful to hear. We are so pleased that you had such a great viewing with Mary!
Best wishes,
X1 Lettings ...
Jan 11,2022
Jan 11,2022
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Just a quick note to say thanks for the wonderful service and great property management I have received in 2021 by Ali Hussain.
long may it continue....
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Jan 13, 2022
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Hi Adam,
Thank you so much for taking the time to leave us a review. It is great to hear that you have received such wonderful service from Ali!
Best wishes,
X1 Lettings ...
Dec 17,2021
Dec 17,2021
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Great explanation of the available facilities and services of the building. I was made aware immediately of the remaining available rooms which was helpful in calculating my monthly expenses....
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Jan 05, 2022
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Good afternoon,
Thank you so much for taking the time to leave us a review! We are so pleased to hear that you were happy with our viewing process. Please do let us know if we can be of any further assistance!
Best wishes,
X1 Lettings ...
Dec 14,2021
Dec 14,2021
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Kelsey, the senior accounts manager is a person of great knowledge and experience. She has dealt with all issues promptly. I would highly recommend her....
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Jan 05, 2022
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Good afternoon,
Thank you so much for the lovely review about Kelsey - she will be so pleased to hear this!
Best wishes,
X1 Lettings ...
Dec 14,2021
Dec 14,2021
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Wishing Kelsey all best as she prepares to become a mum. She's been so committed in her role as my account manager and I'm sure she will be a wonderful Mum
Looking forward to hearing the news of baby Kelsey's arrival
With kindest regards Sallie...
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Jan 05, 2022
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Good afternoon Sallie,
Thank you so much for your review! We completely agree - Kelsey is a huge asset to the team and she will be such a fabulous mum!
Have a lovely day!
Best wishes,
X1 Lettings ...
Dec 08,2021
Dec 08,2021
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Excellent service is provided by Eve. She could really help in entire process and rendered professional assistance. I'd surely introduce her services to any of my relatives and friends who want to buy a properties....
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Dec 08, 2021
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Good afternoon Stanley,
Thank you so much for taking the time to leave us a review. We are so pleased to hear that you have received excellent service from Eve during the buying process - she is an asset to the team. We are delighted to be assisting you with your purchase and we very much look forward to working with you!
Have a lovely day.
Best wishes,
X1 ...
Dec 07,2021
Dec 07,2021
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I had a terrible experience with Ali Hussain, and the service and responses I received from him during he is my account manager. Thanks to X1 Lettings who assigned a new account manager to assist me. So far everything is perfect....
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Sep 16, 2021
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Hi guys. Please ignore my above comments about Ali. I will write a new review about him shortly.. ...
Tenant Fees
Overall Fees
Residential Adverts
PERMITTED PAYMENTS
* NO holding fee required
* Reposit available capped at one weeks rent
* One months deposit entered into government protected scheme (DPS) otherwise.
* Pets allowed for an additional rent of £20pcm (approval from Landlord required)
* Payment of up to £50 if you want to change the tenancy agreement
* Payment of interest for the late payment of rent at a rate of 3% above Bank of Englands base rate.
* Payment of any unpaid rent or other reasonable costs associated with your early termination of the tenancy
X1 Lettings are a member of The Property Ombudsmen Redress Scheme and relevant Client Money Protection Schemes.
Student Adverts
PERMITTED PAYMENTS
* NO holding fee required
* Reposit available capped at one weeks rent
* £300 deposit entered into government protected scheme (DPS) otherwise.
* Pets allowed for an additional rent of £20pcm (approval from Landlord required)
* Payment of up to £50 if you want to change the tenancy agreement
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure available.
Best Letting Agent in Gillingham 
