X1 Sales and Lettings
4.5/5, 559 reviews
84% recommended
94% lettings valuation accuracy
89% lettings fee satisfaction



Property Features

Specialising in Luxury Accommodation NationwideWith over 10 years experience in Lettings, here at X1, we pride ourselves on the quality of accommodation in our portfolio, complemented by our friendly and enthusiastic team. Whether you are looking for your new student accommodation in Liverpool or Manchester, or you’re a working professional ... show more Specialising in Luxury Accommodation Nationwide
With over 10 years experience in Lettings, here at X1, we pride ourselves on the quality of accommodation in our portfolio, complemented by our friendly and enthusiastic team. Whether you are looking for your new student accommodation in Liverpool or Manchester, or you’re a working professional in Liverpool, Manchester or Leeds, we are bound to have the perfect property for you!
Award winning lettings & property management | X1 Lettings

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Lettings 94% 89% £340 £8,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
221 14 202 66 2 1 6 0 40 8
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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“Gemma Cozens...”

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Aug 17,2021
Minithumbup
By: 'Isabella Poon'
Aug 17,2021
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Gemma Cozens is my account manager of X1 Chapel street. She works very proactive with speedy feedback. I am glad to have her to manage my apartment....
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By: Jake Nabi
Aug 17, 2021
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Hello Isabella, Thank you for the lovely review about Gemma - she will be thrilled to hear this! Have a lovely week. Best wishes, X1 Lettings ...

“The viewing went amazing! Mary is super lovel......”

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Aug 17,2021
Minithumbdown
By: 'Megan'
Aug 17,2021
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The viewing went amazing! Mary is super lovely and helpful, thank you again and the property is absolutely stunning and very modern...
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By: Jake Nabi
Aug 24, 2021
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Hi Megan, This is so lovely to hear! We are so pleased that you were happy with Mary's service and that you love your new home. Have a great week! Best wishes, X1 Lettings ...

“Very positive experience. Quick and objective......”

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Aug 16,2021
Minithumbup
By: 'Ric'
Aug 16,2021
0 people found
this helpful
Very positive experience. Quick and objective application process coupled with a ponctual and straight to the point flat/facilities viewing journey....
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By: Jake Nabi
Aug 17, 2021
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Hello Ric, Thank you very much for the kind words! We are really pleased to hear that you have had a positive experience and that you were happy with the application process. Have a great week! Best wishes, X1 Lettings ...

“I have been a tenant with x1 letting for over......”

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Aug 16,2021
Minithumbup
By: 'Sha121'
Aug 16,2021
0 people found
this helpful
I have been a tenant with x1 letting for over 5years now really good properties good maintenance team and brilliant staff in the office , Abbey was brilliant with me when needed definitely recommend x...
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By: Jake Nabi
Aug 17, 2021
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Hello, Thank you for taking the time to leave this review! This is brilliant to hear and we are so pleased that you would recommend us. Have a lovely week. Best wishes, X1 Lettings ...

“Excellent and proactice lettings management...”

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Aug 11,2021
Minithumbup
By: 'John'
Aug 11,2021
0 people found
this helpful
Abby and the team at X1 have provided a consistently excellent lettings management service for us over a number of years. They are proactive in their approach and leave us with peace of mind that our property is being managed professionally and ethically....
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By: Jake Nabi
Aug 17, 2021
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Hello John, This is wonderful to hear! We are so pleased to hear that you have always been happy with Abby and the wider team's service. We look forward to many more years to come! Best wishes, X1 Lettings ...

“Excellent Service, as someone who was booking......”

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Aug 11,2021
Minithumbup
By: 'James'
Aug 11,2021
0 people found
this helpful
Excellent Service, as someone who was booking a studio last minute, I thought it would be stressful and end up with something I was not happy with. But Ben from X1 helped me find the perfect studio, one I will be looking forward to living ...
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By: Jake Nabi
Aug 17, 2021
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Morning James, Thank you for this review! We are really pleased to hear that you were happy with Ben's service and we hope you enjoy living in your new perfect studio! Best wishes, X1 Lettings ...

“Harry is everything you want in a property ma......”

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Aug 11,2021
Minithumbup
By: 'Zoe Lloyd'
Aug 11,2021
0 people found
this helpful
Harry is everything you want in a property manager. He is a clear communicator, professional yet friendly, and always wants the best for his tenants. He made the property search an easy, really enjoyable process and we are so happy in our new home thanks ...
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By: Jake Nabi
Aug 17, 2021
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Hello Zoe, Thank you so much for this wonderful review about Harry. We are so pleased to hear that you are happy in your new home! Have a lovely week! Best wishes, X1 Lettings ...

“Very helpful and competitive...”

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Aug 10,2021
Minithumbup
Robert
By: 'R McKenna'
Aug 10,2021
0 people found
this helpful
Very helpful and Quick to respond to queries. Very competitive pricing. Dealt with all tenant queries without much hassle and the process of getting new tenants throughout covid went smoothly....
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By: Jake Nabi
Aug 17, 2021
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Hello Ross, Thank you for this review! We are so happy to hear that you are pleased with our service and pricing. Have a great week! Best wishes, X1 Lettings ...

“Harry is amazing. He has managed my property ......”

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Aug 09,2021
Minithumbup
By: 'Leanne'
Aug 09,2021
0 people found
this helpful
Harry is amazing. He has managed my property in Manchester for some time and the service he provides is flawless. He is incredibly efficient and responds to any queries immediately. He is knowledgeable and very professional. I would highly recommend Harry....
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By: Jake Nabi
Aug 13, 2021
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Hi Leanne, This is so lovely to hear! Thank you so much for taking the time to leave a review - we will be sure to share your comments with Harry. Have a fantastic weekend! Best wishes, X1 Lettings ...

“I was new to letting my property, and a littl......”

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Aug 09,2021
Minithumbup
By: 'Ben'
Aug 09,2021
0 people found
this helpful
I was new to letting my property, and a little worried about the process. The process is literally let Harry deal with it. I've sent him emails at 9pm on Friday and will have an answer by 9.30 the following Monday like clockwork. Would recommend X1 ...
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By: Jake Nabi
Aug 13, 2021
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Hello Ben, Thank you so much for taking the time to leave us some feedback. We are so pleased to hear that you are happy with Harry's service - he is a credit to the team! Have a great weekend. Best wishes, X1 Lettings ...

“Nice 1 Abby for always sorting me a tenant . ......”

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Aug 05,2021
Minithumbup
By: 'D L Spencer'
Aug 05,2021
0 people found
this helpful
Nice 1 Abby for always sorting me a tenant . Boss help and always replies even in evenings on text...
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By: Jake Nabi
Aug 09, 2021
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Hi Darren, Thank you for taking the time to leave Abby such a great review - she is so pleased with this! Have a great week. Best wishes, X1 Lettings ...

“Abby has always been prompt and proactive. Ve......”

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Aug 05,2021
Minithumbup
By: 'Prem'
Aug 05,2021
0 people found
this helpful
Abby has always been prompt and proactive. Very knowledgeable and always ready to help and sort out any problems. Her advice, when required, has been impartial. Thank you Abby....
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By: Jake Nabi
Aug 09, 2021
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Hello Prem, Thank you for taking the time to leave us a review. It is great to hear that you are pleased with Abby's service, we will be sure to share your feedback with her! Best wishes, X1 Lettings ...

“Harry is very professional, responsive and friendly!...”

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Aug 03,2021
Minithumbup
By: 'Benjamin D'
Aug 03,2021
0 people found
this helpful
Harry has been looking after our apartment in Manchester for the past couple of months and we have been very happy with the service provided. Harry is very professional and friendly in his approach. We have particularly appreciated how responsive and flexible he has been ...
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By: Jake Nabi
Aug 09, 2021
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Hello Benjamin, What a fantastic review - thank you so much for taking the time to share your feedback with us! It is great to hear that you are so happy with Harry's service. We will be sure to pass your comments over to him! Have a brilliant week. Best wishes, X1 Lettings ...

“Really great and professional service. The co......”

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Aug 02,2021
Minithumbup
By: 'Vish'
Aug 02,2021
0 people found
this helpful
Really great and professional service. The communication has been on point, queries have been answered thoroughly and promptly. Thank you...
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By: Jake Nabi
Aug 09, 2021
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Hello Vish, Thank you for this review - this is so great to hear and Olivia will be thrilled! Have a great week! Best wishes, X1 Lettings ...

“Amazing viewing experience with Mary at Michigan Point...”

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Aug 02,2021
Minithumbup
By: 'Angie'
Aug 02,2021
0 people found
this helpful
Mary Yuhanna has been really helpful and great. She is very professional and attentive to details. She is efficient in helping me to start the application process and super helpful trying to find a suitable apartment for our family. She has made things more smoother ...
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By: Jake Nabi
Aug 09, 2021
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Hello Angie, Thank you for taking the time to leave this review about Mary - we are so glad to hear that she made the whole process smoother for you! She will be very pleased to hear this. Have a great week! Best wishes, X1 Lettings ...

“Excellent professional service...”

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Jul 30,2021
Minithumbup
Amy
By: 'Neil'
Jul 30,2021
0 people found
this helpful
Excellent professional & timely service from Amy Mossop at X1. Everything is dealt with efficiently leaving me as a pure ‘hands-off’ investor....
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By: Jake Nabi
Aug 09, 2021
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Hello Neil, This is fantastic to hear - thank you! We will be sure to pass your feedback over to Amy. Have a great week. Best wishes, X1 Lettings ...

“Really happy with the X1 team with a special ......”

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Jul 28,2021
Minithumbup
Amy
By: 'Pamela'
Jul 28,2021
0 people found
this helpful
Really happy with the X1 team with a special mention for Amy Mossop. Team are efficient, polite, keep me updated and are very responsive to any enquiries or concerns I may have. I would definitely recommend them to any agent or landlord...
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By: Jake Nabi
Aug 09, 2021
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Hello Pamela, Thank you so much for your lovely review and for your comments about Amy. We will be sure to share these with her! Have a lovely week. Best wishes, X1 Lettings ...

“Thank you Kirstie for your prompt and profess......”

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Jul 18,2021
Minithumbup
By: 'T.O'
Jul 18,2021
0 people found
this helpful
Thank you Kirstie for your prompt and professional handling our move in process at the x1. I would recommend her any day....
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By: Jake Nabi
Jul 26, 2021
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Hello Tayo, Thank you for taking the time to leave us a review regarding your move-in process with Kirstie. We are so pleased to hear that you are happy with her service! Have a great week. Best wishes, X1 Lettings ...

“She helped us very well for the viewing and t......”

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Jul 16,2021
Minithumbdown
By: 'roshna'
Jul 16,2021
0 people found
this helpful
She helped us very well for the viewing and to provide application Her assistance was much satisfied and very happygo person Thanks to her assistance...
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By: Jake Nabi
Jul 26, 2021
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Hi Roshna, Thank you for taking the time to leave this review! It is great to hear that you are happy with our service. Have a lovely week. Best wishes, X1 Lettings ...

“Although the property I viewed wasn’t suitabl......”

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Jul 14,2021
Minithumbup
By: 'Rameez'
Jul 14,2021
0 people found
this helpful
Although the property I viewed wasn’t suitable, I was shown around by the lovely Mary Yahanna. She is an absolute credit to X1 Lettings. She was on time, attentive to my questions and showed genuine care and good character. People like these are rare ...
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By: Jake Nabi
Jul 26, 2021
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Hello Rameez, Thank you so much for this review! This is amazing to hear. We will be sure to share your comments with Mary, she is an asset to the team. Best wishes, X1 Lettings ...

“Ali is greatI met Ali in April and in two m......”

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Jul 14,2021
Minithumbup
By: 'Ali'
Jul 14,2021
0 people found
this helpful
Ali is great I met Ali in April and in two months he has arranged rental of 5 flats and has been providing regular feedback and statements. I can recommend him to any prospective landlord or tenant as he has proved to be highly competent and ...
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By: Jake Nabi
Jul 26, 2021
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Hello Ali, This is great to hear! Thank you for taking the time to share your feedback about Ali with us - we will pass on your comments! Have a great week. Best wishes, X1 Lettings ...

“Amazing Service at Media City!...”

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Jul 14,2021
Minithumbup
By: 'Trisha'
Jul 14,2021
0 people found
this helpful
Just finished finalising everything to move in at X1 Media City and I just wanted to say that Kirstie has been amazing with helping me throughout the process. She went above and beyond in providing me with the information and help that I needed to ...
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By: Jake Nabi
Jul 26, 2021
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Hello Trisha, This is such a lovely review - Kirstie will be so pleased! Thank you so much for taking the time to share your feedback, it is really appreciated! Best wishes, X1 Lettings ...

“I recently contacted Gemma Cozens on securing......”

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Jul 13,2021
Minithumbup
By: 'Peter'
Jul 13,2021
0 people found
this helpful
I recently contacted Gemma Cozens on securing a new tenancy for our property at The Campus. Gemma responded very promptly and, I am pleased to say, was successful within a couple of weeks. Well done & thanks, Gemma - excellent service....
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By: Jake Nabi
Jul 26, 2021
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Hi Peter, Thank you so much for taking the time to leave us a review. We are so pleased to hear that you are happy with Gemma's service! Have a great week. Best wishes, X1 Lettings ...

“I am really impressed with Abby's very effici......”

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Jul 05,2021
Minithumbup
By: 'Tina'
Jul 05,2021
0 people found
this helpful
I am really impressed with Abby's very efficient customer service. Abby reached out to me earlier this week regarding renewing a tenancy agreement for my property in Manchester and in just under 2 days we've agreed a new tenancy agreement which is excellent. Thank you so ...
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By: Jake Nabi
Jul 08, 2021
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Hello Tina, We are so pleased to hear that you are happy with Abby's customer service! Thank you for taking the time to let us know, we will be sure to share your feedback with Abby. Have a lovely evening! Best wishes, X1 Lettings ...

“I work with Sarah Webster who is part of the ......”

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Jun 29,2021
Minithumbup
By: 'VG'
Jun 29,2021
0 people found
this helpful
I work with Sarah Webster who is part of the X1 team and they have been really helpful with our property. She and teh team are responsive and have dealt with any questions and issues quickly....
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By: Jake Nabi
Jul 08, 2021
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Hello Viren, Thank you so much for taking the time to leave us this fabulous review. Sarah will be so pleased to hear this! Have a lovely evening. Best wishes, X1 Lettings ...

“Mary was knowledgable and attentive, the whol......”

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Jun 26,2021
Minithumbdown
By: 'Kyle'
Jun 26,2021
0 people found
this helpful
Mary was knowledgable and attentive, the whole process was easy and the apartments where all nice. Something constructive for the company, some of the apartments wasn’t empty....
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By: Jake Nabi
Jun 29, 2021
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Hi Kyle, Thank you for taking the time to leave us a review. We are so pleased that you were happy with Mary's service and we will be sure to share your comments with her! Thank you for your feedback. Best wishes, X1 Lettings ...

“Very happy with Dennika.at X1 Lettings...”

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Jun 25,2021
Minithumbup
By: 'Malcolm'
Jun 25,2021
0 people found
this helpful
Very happy with Dennika. In 10 years I have never used a professional agent. For some months we were unable to get a tenant share and eventually our property was empty. We looked on line and selected 3 agents. Dennika was first to respond and got the ...
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By: Jake Nabi
Jun 30, 2021
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Hi Malcolm, Thank you for taking the time to write such a fantastic review. We are so pleased to hear that you are pleased with Dennika's service - she is a great asset to the team. Have a lovely day! Best wishes, X1 Lettings ...

“Nafisa is nice, but I hope x1letting arrange......”

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Jun 21,2021
Minithumbup
By: 'Nelson'
Jun 21,2021
0 people found
this helpful
Nafisa is nice, but I hope x1letting arrange a labour to repair some parts of the flat. I had unload on the x1letting website....
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By: Jake Nabi
Jun 22, 2021
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Hi Leung, Thank you for taking the time to leave us a review! We will pass your comments on to Nafisa. If you are struggling to report an issue, please get in touch with your account manager and they will be more than happy to help. Have a great day. Best regards, X1 Lettings ...

“It was a really efficient and friendly servic......”

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Jun 18,2021
Minithumbup
David
By: 'Chris'
Jun 18,2021
0 people found
this helpful
It was a really efficient and friendly service and a lovely team of helpful staff. Keep up the good work....
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By: Jake Nabi
Jun 22, 2021
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Hi Chris, This is so lovely to hear! Thank you so much for taking the time to leave us a review. Have a great week! Best regards, X1 Lettings ...

“I do recommend X1 lettings, they are responsi......”

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Jun 14,2021
Minithumbup
Amy
By: 'Hamzeh Kourbeh'
Jun 14,2021
0 people found
this helpful
I do recommend X1 lettings, they are responsive and doing a great job...they were able to let my unit at OWS after being vacant for 18 months......
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By: Jake Nabi
Jun 22, 2021
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Hi Hamzeh, Thank you so much for taking the time to leave us a review. We are so pleased that you are happy with our service! Have a great day. Best regards, X1 Lettings ...

Tenant Fees

Overall Fees

Residential Adverts

PERMITTED PAYMENTS
* NO holding fee required
* Reposit available capped at one weeks rent
* One months deposit entered into government protected scheme (DPS) otherwise.
* Pets allowed for an additional rent of £20pcm (approval from Landlord required)
* Payment of up to £50 if you want to change the tenancy agreement
* Payment of interest for the late payment of rent at a rate of 3% above Bank of Englands base rate.
* Payment of any unpaid rent or other reasonable costs associated with your early termination of the tenancy


X1 Lettings are a member of The Property Ombudsmen Redress Scheme and relevant Client Money Protection Schemes.



Student Adverts

PERMITTED PAYMENTS
* NO holding fee required
* Reposit available capped at one weeks rent
* £300 deposit entered into government protected scheme (DPS) otherwise.
* Pets allowed for an additional rent of £20pcm (approval from Landlord required)
* Payment of up to £50 if you want to change the tenancy agreement

Last updated on 04/06/2019, 2:39 PM by Jaimie Crowther

Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by X1 Sales and Lettings

Regional Awards won by X1 Sales and Lettings

Individual Branch Awards

Gillingham, ME4

Liverpool, L2

Salford, M50



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X1 Sales and Lettings