X1 Sales and Lettings
4.5/5, 559 reviews
84% recommended
94% lettings valuation accuracy
89% lettings fee satisfaction

Property Features

Specialising in Luxury Accommodation NationwideWith over 10 years experience in Lettings, here at X1, we pride ourselves on the quality of accommodation in our portfolio, complemented by our friendly and enthusiastic team. Whether you are looking for your new student accommodation in Liverpool or Manchester, or you’re a working professional ... show more Specialising in Luxury Accommodation Nationwide
With over 10 years experience in Lettings, here at X1, we pride ourselves on the quality of accommodation in our portfolio, complemented by our friendly and enthusiastic team. Whether you are looking for your new student accommodation in Liverpool or Manchester, or you’re a working professional in Liverpool, Manchester or Leeds, we are bound to have the perfect property for you!
Award winning lettings & property management | X1 Lettings

Latest Reviews

 View all Reviews 559
21st May 2024
reviewed by 'Wong'
“Phil always ahead of my plan. Handle my property in speed manner. Well done n thank q...”
20th May 2024
reviewed by 'PJ Maintenance'
“Since dealing with Isobel Bowdler with maintenance requests, I have found her to be extremely professional and very detailed with ......”
20th May 2024
reviewed by 'Jon'
“I have used X1 for a few years now and happy to have a management company to help if there ......”
20th May 2024
reviewed by 'Michael Hilton'
“Since Phil O'Flaherty took over the management of my apartment 211 the courtyard he has shown exceptional professionalism .. quick response to ......”
17th May 2024
reviewed by 'Russ Fraser'
“A huge thanks to Phil for looking after my apartment for the last couple of years. Pretty much instant replies ......”
17th May 2024
reviewed by 'Alex (smarter heating)'
“Isobel at X1 Sales and Lettings, Liverpool was great with getting me on the books as a contractor. Isobel is ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Lettings 94% 89% £340 £8,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
221 14 202 66 2 1 6 0 40 8
Opening Hours
  • Monday: 00:00 - :00
  • Tuesday: 00:00 - :00
  • Wednesday: 00:00 - :00
  • Thursday: 00:00 - :00
  • Friday: 00:00 - :00
  • Saturday: 00:00 - :00
  • Sunday: 00:00 - :00
Services offered
  • Sales
  • Lettings
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  • Block Management
  • Surveys
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X1 Sales and Lettings Branches (view all 4)
Gillingham, ME4
Leeds, LS9
Liverpool, L2
Manchester, M50

“Rob was very informative and friendly, he mad......”

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Jun 10,2021
Minithumbup
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Robert
By: 'Krista'
Jun 10,2021
0 people found
this helpful
Rob was very informative and friendly, he made the entire process of the viewing comfortable and a breeze. Put down an offer asap....
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By: Jake Nabi
Jun 22, 2021
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Hi Krista, Thank you so much for taking the time to leave us a review. This is wonderful to hear! We will pass your comments over to Rob. We hope you have a fantastic stay with us here at X1! Best regards, X1 Lettings ...

“Poor customer service...”

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Jun 10,2021
Minithumbdown
By: 'PROSPECTIVE TENNANT'
Jun 10,2021
2 people found
this helpful
Not easy to get a hold of the office, I tried about 10 times in two weeks and had one answer of the phone. I tried to get bookings to view apartments and only managed to get one on the third try after I mentioned it ...
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By: Jake Nabi
Jun 14, 2021
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Hi Charlie, Thank you for your review. I am really sorry to hear that you were experiencing difficulties in getting through to the office. If you require any further assistance, please contact us directly on [email protected] and we will get straight back to you. Thank you. Best wishes, X1 Lettings ...

“Beautiful apartment in Pomona Strand...”

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Jun 08,2021
Minithumbup
By: 'Codie F'
Jun 08,2021
0 people found
this helpful
Thanks to X1 agent Grace Ngami arrangement. I had a great experience looking at the brand-new studio apartment in Tower B of Manchester Waters property. This is an amazing building just completed, located in Pomona Strand, close to the tram station, Media City and Salford ...
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By: Jake Nabi
Jun 08, 2021
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Good afternoon, Thank you so much for taking the time to leave this lovely review. We are so pleased that you liked Manchester Waters, it is such a fantastic development. We will pass your feedback over to Grace - she will be thrilled! Best wishes, X1 Lettings ...

“Ali is always available and provides regular ......”

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Jun 04,2021
Minithumbup
By: 'DEREK'
Jun 04,2021
0 people found
this helpful
Ali is always available and provides regular updates on my properties in the Town Hall and has been able to get new tenants very quickly. Overall a great service is provided by Ali...
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By: Jake Nabi
Jun 07, 2021
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Hi Derek, Thank you so much for leaving such a fantastic review about Ali - he will be delighted! Best wishes, X1 Lettings ...

“Very helpful and detailed viewing. Rang up in......”

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Jun 04,2021
Minithumbup
By: 'Chaya'
Jun 04,2021
0 people found
this helpful
Very helpful and detailed viewing. Rang up in the morning and had a virtual viewing via FaceTime by lunch time....
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By: Jake Nabi
Jun 07, 2021
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Hi Chaya, This is fantastic to hear - thank you so much for your feedback! Best wishes, X1 Lettings ...

“Gemma is an excellent communicator, she has k......”

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Jun 03,2021
Minithumbdown
By: 'Vishal'
Jun 03,2021
0 people found
this helpful
Gemma is an excellent communicator, she has kept me in the loop whenever we've needed to correspond and has a great work ethic....
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By: Jake Nabi
Jun 07, 2021
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Hi Vishal, Thank you so much for your lovely comments regarding Gemma, she will be so pleased to hear this! Best wishes, X1 Lettings ...

“My problems have been resolved quite promptly......”

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May 29,2021
Minithumbup
By: 'CHALAO GRAHAM'
May 29,2021
0 people found
this helpful
My problems have been resolved quite promptly. Althouth, I would like Xl Lettings to inform me in writing or better still there is form for me to sign that my rental income will be paid net of tax....
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By: Jake Nabi
Jun 07, 2021
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Hi Chalao, Thank you for taking the time to leave this review and I am pleased to hear that your issues have been resolved promptly. If you have any queries, please feel free to reach out to Olivia, your Senior Account Manager - she will be more than happy to assist you further. Have a great evening. Thanks, X1 Lettings ...

“Robert McGowan was extremely helpful, answere......”

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May 27,2021
Minithumbup
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Robert
By: 'Jack Cooper'
May 27,2021
0 people found
this helpful
Robert McGowan was extremely helpful, answered all questions, very polite and knowledgable, friendly. He arrived on time and showed us a range of properties that we ended up liking more than the ones we enquired about. All round great experience! Thanks a lot...
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By: Jake Nabi
May 28, 2021
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Hi Jack, Thank you so much for taking the time to leave this review! We are so pleased to hear that you were happy with Robert's service, he will be delighted! Have a great weekend. Thanks, X1 Lettings ...

“I had a great experience with Gemma. I contac......”

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May 20,2021
Minithumbup
By: 'Sophie'
May 20,2021
0 people found
this helpful
I had a great experience with Gemma. I contacted her only 3 days ago and my move in date is sorted for next week. I thoroughly recommend X1 lettings and am grateful for all the kind help that Gemma gave....
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By: Jake Nabi
May 26, 2021
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Hi Sophie, Thank you for taking the time to leave such a lovely review! We are so pleased to hear about your great experience with Gemma. Have a great day! Thanks, X1 Lettings ...

“It is a pleasure working Gemma.. in the shor......”

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May 19,2021
Minithumbup
By: 'Velma'
May 19,2021
0 people found
this helpful
It is a pleasure working Gemma.. in the short correspondence we have to date I am content my interests are in good hands.....
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By: Jake Nabi
May 19, 2021
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Hello Velma, Thank you for taking the time to leave such a lovely review! Gemma will be so pleased to hear this. Have a lovely day. Thanks, X1 Lettings ...

“Great viewings! We saw several flats, which i......”

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May 17,2021
Minithumbup
By: 'Sam'
May 17,2021
0 people found
this helpful
Great viewings! We saw several flats, which i appreciate, and she answered my questions and gave some honest answers - which i really, really, really appreciate....
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By: Jake Nabi
May 18, 2021
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Hi Sam, Thank you so much for your feedback - this is lovely to hear! Have a fantastic evening. Thanks, X1 Lettings ...

“very good service since property lauched, she......”

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May 13,2021
Minithumbup
By: 'Spinner House'
May 13,2021
0 people found
this helpful
very good service since property lauched, she is a very kind and helpful person. always give respond in a timely manner....
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By: Jake Nabi
May 17, 2021
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Hello Peggy, Thank you for this lovely review! We are so happy that Sarah has provided you with fantastic service - she is a great asset to the team. Thanks, X1 Lettings ...

“We were shown around by Rob McGowan, who was ......”

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May 10,2021
Minithumbup
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Robert
By: 'Camilla Ainsworth'
May 10,2021
0 people found
this helpful
We were shown around by Rob McGowan, who was an absolute delight! We were super energetic and excitable and he got excited along with us. Really responsive and punctual. Excited to move into our gorgioooo flat!...
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By: Jake Nabi
May 17, 2021
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Morning Camilla, Thank you so much for this lovely review, this is so nice to hear! We will be sure to pass your comments over to Rob. Wishing you all the best in your new apartment! Thanks, X1 Lettings ...

“Fantastic Service!...”

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May 10,2021
Minithumbup
By: 'Jas'
May 10,2021
0 people found
this helpful
I am a leaseholder and I write this reference in relation to Harry Sheenan. Harry has been a point of reference for me in relation to all queries since I put my property up for rental. He has diligently found tenants and rented the property ...
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By: Jake Nabi
May 17, 2021
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Hello Jaspal, Thank you for taking the time to leave this review. We are so pleased that you are happy with the service from Harry, he really is an asset to the team! Have a great day. Thanks, X1 Lettings ...

“Really pleasant experience during my prospect......”

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May 10,2021
Minithumbup
By: 'Clare'
May 10,2021
0 people found
this helpful
Really pleasant experience during my prospective tenancy viewing. I was called in advance to make sure I was set for the viewing, and the information given was really clear and concise. I also really appreciated the flexibility in allowing me to view another apartment. Thank ...
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By: Jake Nabi
May 17, 2021
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Hi Clare, Thank you so much for taking the time to leaving this lovely review. We will pass your comments over to Mary - she will be so pleased! Thanks, X1 Lettings ...

“As usual Harry Sheehan has acted with profess......”

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May 10,2021
Minithumbup
By: 'John g'
May 10,2021
0 people found
this helpful
As usual Harry Sheehan has acted with professionalism and efficiency in management of my apartment. Long may the service continue....
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By: Jake Nabi
May 17, 2021
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Hello John, Thank you so much for taking the time to leave this great feedback - we will pass this over to Harry! Thanks, X1 Lettings ...

“Mary at X1 was a great agent who showed us ar......”

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May 10,2021
Minithumbup
By: 'PT'
May 10,2021
0 people found
this helpful
Mary at X1 was a great agent who showed us around the different options available in Salford Quays. Full of enthusiasm and positive energy, me and my partner were made to feel welcome! There was no pressure selling and we were very comfortable throughout, work ...
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By: Jake Nabi
May 17, 2021
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Hello, Thank you so much for taking the time to leave us such a fantastic review! We will be sure to pass your comments over to Mary - she will be thrilled! Have lovely day. Thanks, X1 Lettings ...

“Great Flat Viewing...”

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May 08,2021
Minithumbup
By: 'Dominic'
May 08,2021
0 people found
this helpful
Mary did a great job showing me around multiple flats at the Gateway. She was very polite and informative, and answered all the questions I had....
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By: Jake Nabi
May 17, 2021
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Hi Dominic, This is so good to hear! We will pass this over to Mary - she will be thrilled! Have a great day. Thanks, X1 Lettings ...

“I have used X1 Lettings for the past 5 years.......”

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May 06,2021
Minithumbup
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Amy
By: 'Joe'
May 06,2021
0 people found
this helpful
I have used X1 Lettings for the past 5 years. The service has always been excellent as well as fair and honest to both the landlord and tenant. As far as I know, all of my tenants have up to now been satisfied with X1 Lettings ...
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By: Jake Nabi
May 17, 2021
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Hello Joseph, Thank you so much for taking the time to leave such a lovely review! We are so pleased that you have been so happy with our service for the past 5 years and Amy will be so thrilled with this feedback. Looking forward to working with you for many more years to come! Thanks, X1 Lettings ...

“All's done really quickly and professional. W......”

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Apr 29,2021
Minithumbup
By: 'Goran Tasic'
Apr 29,2021
0 people found
this helpful
All's done really quickly and professional. Wait only couple of days to review be done. Since this is my first tenancy agreement I'm very surprised. I'll recommend to all my friend this agency....
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By: Jake Nabi
May 17, 2021
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Hi Goran, Thanks for your fantastic feedback - we will be sure to pass this over to Kirstie! Thank you, X1 Lettings ...

“I am getting brilliant service from X1 Lettin......”

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Apr 28,2021
Minithumbup
By: 'Zubair'
Apr 28,2021
0 people found
this helpful
I am getting brilliant service from X1 Lettings and in particular from Kelsey Gibson. She is proactive and is always there to help if any issues arise with the tenant, etc. The property is being managed by X1 for more than 5 years now and there ...
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“Experience with Kelsey & X1...”

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Apr 27,2021
Minithumbup
By: 'Ahmad'
Apr 27,2021
0 people found
this helpful
I have been dealing with X1 letting for more than seven years. They are really professional, transparent, and efficient in their dealing. They do their outmost to help their clients. They are very responsive. In particular my account manager, Kelsey Gibson, who is an amazing ...
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“With X1 i've found that i can set and forget ......”

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Apr 26,2021
Minithumbup
By: 'Omer'
Apr 26,2021
0 people found
this helpful
With X1 i've found that i can set and forget about the entire management of my property, with absolute peace of mind....
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“Harry is truly a great asset to X1 lettings. ......”

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Apr 21,2021
Minithumbup
By: 'Nishil'
Apr 21,2021
0 people found
this helpful
Harry is truly a great asset to X1 lettings. Having dealt with Harry for the last 2 years, I've found him to be professional, reliable and super efficient in dealing with property related matters however big or small. Whatever the query, a quick email to Harry ...
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“I had a viewing scheduled with Robert today a......”

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Apr 20,2021
Minithumbup
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Rob
By: 'Fisa'
Apr 20,2021
0 people found
this helpful
I had a viewing scheduled with Robert today and it was an amazing experience! All the details and information about the apartments was explained in a timely manner ensuring any questions I had along the way were answered. As I am a first time renter, ...
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“Excellent Service every step of the way. Harr......”

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Apr 20,2021
Minithumbup
By: 'Imran'
Apr 20,2021
0 people found
this helpful
Excellent Service every step of the way. Harry is hardworking and been extremely helpful in finding us professional tenants within days in times like these. Would highly recommend as a Landlord to use his services...
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“Harry has been extremely helpful/professional......”

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Apr 20,2021
Minithumbup
By: 'Imran'
Apr 20,2021
0 people found
this helpful
Harry has been extremely helpful/professional in dealing with our apartment. Found us professional tenants within days. He is hardworking and accessible. Would highly recommend ,...
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“Have been using X1 Lettings Management Servic......”

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Apr 19,2021
Minithumbup
By: 'Nick'
Apr 19,2021
0 people found
this helpful
Have been using X1 Lettings Management Service for a landlord more than 8 years. Few account managers have helped me to manage my unit. So far the service is good and the account managers are professional and always responsive. Always behave in fair ways from the ...
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“Rob was very friendly and informative, and th......”

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Apr 19,2021
Minithumbup
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Robert
By: 'Kyle'
Apr 19,2021
0 people found
this helpful
Rob was very friendly and informative, and the property was in excellent condition. Rob helped with all questions asked . ....
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“Renting 3 properties so far with X1 Lettings,......”

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Apr 19,2021
Minithumbup
By: 'Abdulrahman Dahlan'
Apr 19,2021
0 people found
this helpful
Renting 3 properties so far with X1 Lettings, we found Olivia Akers to be very professional in this field, she always responds to our queries without any delay, solves critical issues, undertakes the responsibilities seriously and ensures total customer satisfaction. By far she is one of ...
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Tenant Fees

Overall Fees

Residential Adverts

PERMITTED PAYMENTS
* NO holding fee required
* Reposit available capped at one weeks rent
* One months deposit entered into government protected scheme (DPS) otherwise.
* Pets allowed for an additional rent of £20pcm (approval from Landlord required)
* Payment of up to £50 if you want to change the tenancy agreement
* Payment of interest for the late payment of rent at a rate of 3% above Bank of Englands base rate.
* Payment of any unpaid rent or other reasonable costs associated with your early termination of the tenancy


X1 Lettings are a member of The Property Ombudsmen Redress Scheme and relevant Client Money Protection Schemes.



Student Adverts

PERMITTED PAYMENTS
* NO holding fee required
* Reposit available capped at one weeks rent
* £300 deposit entered into government protected scheme (DPS) otherwise.
* Pets allowed for an additional rent of £20pcm (approval from Landlord required)
* Payment of up to £50 if you want to change the tenancy agreement

Last updated on 04/06/2019, 2:39 PM by Jaimie Crowther

Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by X1 Sales and Lettings

Regional Awards won by X1 Sales and Lettings

Individual Branch Awards

Gillingham, ME4

Liverpool, L2

Salford, M50



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