Willmotts
4.8/5, 273 reviews
93% recommended
95% sales valuation accuracy
98% sales fee satisfaction
96% lettings valuation accuracy
94% lettings fee satisfaction

Property Features

Willmotts was established in West London in 1856. Since then Willmotts has developed into a thriving independent company, providing a complete range of property services, utilising the most up to date technology from modern offices based in Hammersmith. As a company we are dedicated to providing a high quality service in ... show more Willmotts was established in West London in 1856. Since then Willmotts has developed into a thriving independent company, providing a complete range of property services, utilising the most up to date technology from modern offices based in Hammersmith. As a company we are dedicated to providing a high quality service in a professional and timely manner to all our clients. Our specialist teams work closely together from centralised offices in Hammersmith, ensuring that our clients benefit from a wide range of expertise from all of the departments offering the following services:

- Building Consultancy and Surveying
- Commercial and Investment Agency
- Commercial Property Management
- Residential Lettings
- Residential Property Management
- Residential Service Charge / Estate Management
- Valuations / Landlord and Tenant
Willmotts property West london

Latest Reviews

 View all Reviews 273
3rd Apr 2024
reviewed by 'Tanya D'
“Looking for a block management company who will let your property fall apart while they ignore your emails? Look no ......”
13th Nov 2023
reviewed by 'AJ'
“Willomtts is the best agency experience we have ever had in London! We have been renting a property from them ......”
11th Jul 2023
reviewed by 'Ian Nelson'
“If I could give zero stars, I would. Willmotts have been nothing short of a nightmare to deal with. Here's ......”
6th Feb 2023
reviewed by 'S'
“Best estate agents across London. William and Mel have been extremely professional, responsive, and relentless to help us to rent ......”
3rd Feb 2023
reviewed by 'Aoife O'Kane'
“Excellent support throughout 5 year tenancy. Our account manager Vitalia quick to respond to all queries and issues. Handy man Keith ......”
28th Nov 2022
reviewed by 'Clive'
“Sale of our Barnes Waterside apartment. Right from initial discussions about timing and strategy for selling the apartment, we received ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 95% 98% £212,000 £1,500,000
Lettings 96% 94% £830 £6,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
28 2 152 10 19 0 35 1 19 7
Areas covered
  • Hammersith, Shepheards Bush,
  • Chiswick, Putney, Acton, Barnes, Roehampton, Wimbledon, East Sheen
  • Fulham, Kensington, West Kensington, Barons Court, Wandsworth, Balham, Clapham, Honor Oak, Forrest Hill
Address

Willmott House, 12 Blacks Road
Hammersmith,London
Greater London
W6 9EU
020 8748 6644

Opening Hours
  • Monday: 09:00 - 18:00
  • Tuesday: 09:00 - 18:00
  • Wednesday: 09:00 - 18:00
  • Thursday: 09:00 - 18:00
  • Friday: 09:00 - 18:00
  • Saturday: 10:00 - 16:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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“Willmotts, long-term management...”

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Aug 19,2021
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By: 'Teresa'
Aug 19,2021
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Willmotts have been helping my family manage properties in South East London for around 40 years now and we are very pleased with their service. They have helped us with all aspects of property management, from finding and managing tenants, to checking for repairs and dealing ...
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“A thoroughly excellent service from start to ......”

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Aug 19,2021
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Solomon
By: 'Mark'
Aug 19,2021
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A thoroughly excellent service from start to finish. We bought through Willmotts and then let through them. Couldn't fault the service they provide....
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“Miss Vitalia Rimsaite was very helpful and re......”

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Aug 17,2021
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Vitalia
By: 'Shills'
Aug 17,2021
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Miss Vitalia Rimsaite was very helpful and really making sure that our moving in will run smoothly and hassle free...she response to emails right away and with updates ......
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“Selling Property...”

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Jul 29,2021
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By: 'Nick'
Jul 29,2021
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Working with Will and the wider team to sell my apartment was really pleasant and efficient. I would highly recommend them!...
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“Great service fromt the team at Willlmots, ev......”

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Jul 05,2021
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By: 'Jethro'
Jul 05,2021
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Great service fromt the team at Willlmots, everything was done online and ready for move in date, this took all the stress out of the move. Thanks to the team!...
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“Efficient and attentive service...”

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Jul 01,2021
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By: 'Emma'
Jul 01,2021
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We had not used Willmotts before but have been very impressed with their efficiency and attentiveness. Nothing has been too much trouble and both Stuart and William have been extremely helpful throughout the buying process and even after we were handed the keys. We would ...
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By: William Taper
Jul 05, 2021
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Thanks so much Emma. I hope you have a wonderful time exploring! Best Wishes William ...

“After some initial difficulties in getting to......”

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Jun 29,2021
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By: 'Calum Hurley'
Jun 29,2021
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After some initial difficulties in getting to see the property, things drastically improved. Admittedly for Willmott's, it was for a property they were selling outside of their usual remit. Initially, it was slow to get a viewing confirmed and I eventually bypassed the initial sales ...
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“Professional and Efficient Service...”

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Jun 29,2021
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By: 'Richard'
Jun 29,2021
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We received a very professional, friendly and efficient service from the Willmotts team whilst buying the property. A particular thank you to Mel, William & Stuart for their professionalism, enthusiasm and expert guidance. Would highly recommend....
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“This is a very lovely service! The people tha......”

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Jun 03,2021
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By: 'Tamin'
Jun 03,2021
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This is a very lovely service! The people that work at Willmotts are very helpful and good with getting in touch. Friendly company! I am a tenant and this is my first time with Willmotts, I am very impressed!...
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“Quick and went the extra mile to help us out.......”

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Jun 03,2021
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By: 'Jo'
Jun 03,2021
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Quick and went the extra mile to help us out. Got us our flat super quick from when he took over our tenancy...
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“10/10 service. By far the most dedicated pers......”

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Jun 03,2021
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By: 'Amal'
Jun 03,2021
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10/10 service. By far the most dedicated person in the agency. When issues came afloat Mel was the first to call third party companies and was hands on. Hope you haven’t got too many grey hairs after housing is ?...
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“The most professional Estate Agents...”

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May 20,2021
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Vitalia
By: 'Soledad'
May 20,2021
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I would recommend Willmotts 100%. They are very reliable, responsive, transparent and trustworthy. We have been their clients 4 years in a row and we always had a really high standard service. Mel McMultan is our contact, he is 5 stars, extremely professional and always goes the extramile ...
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“It was my first time going through the proces......”

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May 18,2021
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By: 'I don’t want to show my name on a public review'
May 18,2021
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It was my first time going through the process of renting a flat through an estate agent and I was abit nervous and unsure, Mel made the whole process feel easy and secure and was so helpful and friendly along the way. I’m delighted ...
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“I would like to thank Will for all his help i......”

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May 07,2021
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By: 'Mark'
May 07,2021
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I would like to thank Will for all his help in the sale of my property, Will was calm and collective in all the difficult situations that arise throughout the process...
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“Fantastic First Time Buying Experience...”

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Apr 08,2021
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By: 'Samantha'
Apr 08,2021
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First time buyers and received great advice and had an overall fantastic experience Speedy response time Super personable and friendly Efficient...
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By: Wiliam Taper
Apr 08, 2021
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I am so happy for you Sammy! I am glad it all went well and you will be really happy in your new home. Kind Regards William ...

“Very organised and efficient. Will be recomme......”

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Mar 01,2021
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By: 'Gemma Roach'
Mar 01,2021
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Very organised and efficient. Will be recommending. Smooth process from the viewing to organising the lease. All done very quickly and a pleasure to deal with....
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“Amazing service, Tahleesha has been efficient......”

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Feb 15,2021
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By: 'Lorraine Di-mambro'
Feb 15,2021
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Amazing service, Tahleesha has been efficient and very helpful always. Everything that we have asked for, she has got back to us straight away. Thank you so much Tahleesha....
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“Mel and Will were very responsive...”

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Feb 10,2021
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By: 'Conchita'
Feb 10,2021
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Mel and Will were very responsive throughout the let and kept me updated at all times. I would highly recommend Willmotts...
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“Thoroughly recommend, excellent from start to finish...”

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Feb 04,2021
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Vitalia
By: 'Sam'
Feb 04,2021
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First experience using Willmotts on a tenancy and I have to say I was impressed throughout. Easy to move in, easy to move out. Excellent service and attention to needs when in the property. In a world where there are many dodgy agents, I thoroughly ...
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“Outstanding, professional, friendly...”

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Feb 02,2021
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By: 'Mr'
Feb 02,2021
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Where do I start, I found Solomon to be exemplary, professional and most helpful during our property search enquiry. Solomon was very quick to act on our behalf in securing a property whilst also establishing a trusting and friendly relationship, a pre-requisite that I find ...
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“Would thoroughly recommend Willmotts for high......”

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Jan 18,2021
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By: 'Conor'
Jan 18,2021
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Would thoroughly recommend Willmotts for high quality service on Landlord side with great knowledge of the local market. William Taper and the rest of his team keep you informed throughout the lettings process and provide good, reasoned advice....
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“Stuart was excellent at accommodating our nee......”

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Jan 17,2021
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By: 'Elias B.'
Jan 17,2021
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Stuart was excellent at accommodating our needs during the pandemic, first providing a virtual viewing and then meeting myself and my flatmate at the property separately. He provided honest and prompt information about all our questions and was flexible about meeting arrangements for the key ...
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“Experienced property agent...”

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Jan 16,2021
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By: 'Yaa'
Jan 16,2021
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Stuart is a fantastic, he is highly knowledgeable about the property market. He is very personable and is focused on meeting my buying requirements. He spent a lot of time at the viewings with us, he was patient and diligently answered all our questions....
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“Extremely happy with the agency. The attentio......”

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Jan 15,2021
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By: 'Goncalo'
Jan 15,2021
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Extremely happy with the agency. The attention and time provided to help us with all details of this tenancy agreement was just amazing. Also something to applaud was the directness and honesty from the agency during this process, no over promises or misleading information. Thanks ...
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“Building works...”

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Dec 22,2020
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Aaron
By: 'Kerry Baker'
Dec 22,2020
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We carried out a large external redecoration with repairs with Aaron and found him very professional and easy to work with throughout the duration of the project and look forward to working with him in 2021....
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“Job well done with Aaron Henley...”

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Dec 22,2020
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Aaron
By: 'Souheil'
Dec 22,2020
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I met Aaron Henley when he came to investigate a leaking problem at our property. He was knowledgeable and very helpful. He discovered the cause of the problem after careful inspection and discussed possible options to fix the leak. Aaron was so helpful that I ...
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“Great service...”

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Dec 21,2020
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Jah
By: 'James Walter'
Dec 21,2020
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Would highly recommend Willmotts. Thank you jah for being so approachable and professional. You have put my mind at ease...
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“Extremely fast and effective service. Willia......”

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Dec 16,2020
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By: 'Karlis'
Dec 16,2020
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Extremely fast and effective service. William made my moving process fast and stress free. Couldn’t ask for more. Thank you very much...
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By: Will Taper
Dec 16, 2020
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It was a pleasure Karlis! That was the fastest reference turnaround ever, all down to you! Hope you are happy in your new home. Hope you get to enjoy some good waves soon! ...

“Great support...”

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Nov 30,2020
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By: 'Joanne'
Nov 30,2020
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Have had to have work carried out on my property. Have never had much luck with the workman before. But with Aaron Henley overseeing it has moved swiftly and problem free. Aaron has communicated with me giving me updates abs if there has been an ...
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“Excellent management and sales service...”

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Nov 26,2020
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Solomon
By: 'Richard'
Nov 26,2020
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After years of indifferent management service from another well-known estate agency and manager I moved both my buy-to-let flat to Willmotts about 5 years ago. The level of service has been fantastic compared to the previous firm. They billed monthly, so no bumps in the rental ...
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Tenant Fees

TENANTS FEES ON ASTS

Tenancy signed and entered into after June 1st 2019

ASSIGNING YOUR TENANCY IF APPLICABLE:

Tenancy Assignment Fee: £50 (Inc VAT)

Tenancy signed and entered into before June 1st 2019

We aim to keep tenants fees as low as possible. Our fees are probably the lowest in the whole of London and we aim to keep it that way. We strive to provide tenants with a first-class service throughout with the minimum level of fees.

ENDING YOUR TENANCY:
Check out Fees: - £See below - Fee applicable is per property not per tenant. Attending the property to undertake an update Schedule of Condition based on the original inventory and negotiating of the security deposit(s).

Checkout Fee Payable: Unfurnished/Furnished Studio £100 (Inc VAT)
Unfurnished/Furnished 1 Bed £110 (Inc VAT)
Unfurnished/Furnished 2 Bed £120 (Inc VAT)
Unfurnished/Furnished 3 Bed £130 (Inc VAT)
Unfurnished/Furnished 4 Bed £140 (Inc VAT)
Unfurnished/Furnished 5 Bed £150 (Inc VAT)

Tenancy Assignment Fee: £250 (Inc VAT)
Tenancy renewal Fee: £45 (Inc VAT)

Tenancy Assignment Fee: £250 (Inc VAT)
Tenancy renewal Fee: £45 (Inc VAT)

We are members of The Property Ombudsman redress scheme.

Our client money protection is provided by RICS
Last updated at 10/09/2019, 11:35 AM by allAgents
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Complaints Procedure
As a member of The Property Ombudsman we strictly follow their code of conduct. For full details please contact Willmotts.
Last updated at 4:20 PM 04/08/2015 by allAgents

Awards won by Willmotts

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